Join our award-winning home care team
Finding your next role as a care assistant couldn’t be easier. Search our current vacancies – available across England and Wales – and follow the easy steps to apply.
By joining our team, you’ll benefit from a flexible work life, great pay, fantastic benefits, ongoing support and a commitment to investing in your future.
A background in care is not essential as we provide full training before you start.
7 steps to becoming a care assistant
Follow these easy steps to becoming a care assistant with Helping Hands. With jobs available throughout England and Wales, we’re always on the lookout for more caring stars to join our team.
Step 1: Apply online or contact us
Either search and apply online or call us on 03331224269. However you apply, you’ll be asked four key questions to make sure you meet our criteria.
Step 2: Phone interview
We’ll arrange a 15-minute phone interview to get to know you better. If you’re successful, you’ll be invited to a face-to-face interview at your local branch.
Step 3: Face-to-face interview
At the interview, you’ll be asked questions on scenarios you may face to see how you’d handle certain situations. Please bring your ID and other requested paperwork so this can be checked with your application.
Step 4: Carer training
You’ll be invited to attend our three-day award-winning assessment and selection programme to become a Helping Hands care assistant. If you successfully pass the course, we will submit and pay for your Disclosure & Barring Service (DBS) check.
Step 5: Shadowing a carer
Once your DBS has been returned, your new manager will arrange for you to shadow an experienced carer. This will give you hands-on experience of the role before you start.
Step 6: Job offer and orientation
With good feedback from shadowing, your new branch manager will offer you a position, confirming your contract, start date and work times. You’ll also receive your Helping Hands uniform.
Step 7: Start working as a care assistant
Once ready, you can start your role as a care assistant visiting customers in your area. Your branch manager will arrange the visits for you and will continue to support you in your role.
Meet our recruitment team
Based at our head office Warwickshire, our recruitment team is dedicated to assisting you at every step of your recruitment journey.
Recruitment Manager for care assistants
Kelly is responsible for managing the team that conducts the initial phone interviews with new care assistants and ensures each one of them is compliant to go out to work and look after our customers.
“I currently manage a team of over 30 people,” said Kelly, “but this is always growing with the opening of our new branches across the country.
“I really enjoy my role,” she added. “Knowing that we are providing dedicated carers who enable our customers to continue enjoy living in their own homes is priceless.”
Head of Carer Recruitment
Ursula oversees the carer recruitment teams, ensuring that best practice procedures are in place. She’s the person who’s behind finding first-class carers for our customers, a role she describes as “the most rewarding and satisfying I have had in my career to date”.
“Carers are, without a doubt, the most important people here at Helping Hands,” she said. “Each and every carer applying for job must receive the best possible service – and one that is tailored for each applicant.”
Other people are interested in...
We’re here to talk through the many job opportunities available here at Helping Hands. Call us on 03331224269 if you’d like to join our team or simply send us a message.