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Receive care in 24 hours
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Industry leading carer training

How to become a care assistant

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Three care assistants

Join our award-winning home care team

Finding your next role as a care assistant couldn’t be easier. Search our current vacancies – available across England and Wales – and follow the easy steps to apply.

By joining our team, you’ll benefit from a flexible work life, great pay, fantastic benefits, ongoing support and a commitment to investing in your future.

A background in care is not essential as we provide full training before you start.

7 steps to becoming a care assistant

Follow these easy steps to becoming a care assistant with Helping Hands. With jobs available throughout England and Wales, we’re always on the lookout for more caring stars to join our team.

apply online

Step 1: Apply online or contact your local branch

Search and apply online. However you apply, you’ll be asked four key questions to make sure you meet our criteria.


phone interview

Step 2: Phone interview

We’ll arrange a 15-minute phone interview to get to know you better. If you’re successful, you’ll be invited to a face-to-face interview at your local branch.


face to face interview

Step 3: Face-to-face interview

At the interview, you’ll be asked questions on scenarios you may face to see how you’d handle certain situations. Please bring your ID and other requested paperwork so this can be checked with your application.


training and selection week

Step 4: Carer assessment and selection

You’ll be invited to take part in our indepth assessment and selection process to become a Helping Hands care assistant. If you are successful, we will submit your Disclosure & Barring Service (DBS) check.


Step 5: Shadowing a carer

Once your DBS has been returned, your new manager will arrange for you to shadow an experienced carer. This will give you hands-on experience of the role before you start.


job offer

Step 6: Job offer and orientation

With good feedback from shadowing, your new branch manager will offer you a position, confirming your contract, start date and work times. You’ll also receive your Helping Hands uniform.


start working as a carer

Step 7: Start working as a care assistant

Once ready, you can start your role as a care assistant visiting customers in your area. Your branch manager will arrange the visits for you and will continue to support you in your role.

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