How to become a care assistant

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7 steps to becoming a care assistant

Follow these easy steps to becoming a care assistant with Helping Hands. With jobs available throughout England and Wales, we’re always on the lookout for more caring stars to join our team.

Step 1: Apply online or contact your local branch

Search and apply online. However you apply, you’ll be asked four key questions to make sure you meet our criteria.

 

Step 2: Phone interview

We’ll arrange a 15-minute phone interview to get to know you better. If you’re successful, you’ll be invited to a face-to-face interview at your local branch.

 

Step 3: Face-to-face interview

At the interview, you’ll be asked questions on scenarios you may face to see how you’d handle certain situations. Please bring your ID and other requested paperwork so this can be checked with your application.

 

Step 4: Carer assessment and selection

You’ll be invited to take part in our indepth assessment and selection process to become a Helping Hands care assistant. If you are successful, we will submit your Disclosure & Barring Service (DBS) check.

 

Step 5: Shadowing a carer

Once your DBS has been returned, your new manager will arrange for you to shadow an experienced carer. This will give you hands-on experience of the role before you start.

 

Step 6: Job offer and orientation

With good feedback from shadowing, your new branch manager will offer you a position, confirming your contract, start date and work times. You’ll also receive your Helping Hands uniform.

 

Step 7: Start working as a care assistant

Once ready, you can start your role as a care assistant visiting customers in your area. Your branch manager will arrange the visits for you and will continue to support you in your role.