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Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.


Helping Hands have been providing customers with our specialist, compassionate home care since 1989. In those 30+ years, we’ve become experts in providing people across England and Wales – including Buxton – with independence, confidence and comfort in the familiar surroundings of their own homes. Our Buxton care team are able to draw on our industry-leading expertise to provide you with superb, flexible home care plans – starting from just 30 minutes a week.

As well as Buxton, we also provide care in more areas locally, including Harpur Hill, King Sterndale, Taddington, Wormhill, Brandside and others.

This branch covers where you need care:

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To learn more about how we can help call

01625243208 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Buxton

Situated in the Peak District at over 1,000 feet above sea level, Buxton holds claim to the title of England highest market town. Robert Stevenson, who directed Disney’s Mary Poppins, was born in the town in 1905.

At Helping Hands, we’re not quite at the stage where we own flying umbrellas, but we do know a thing or two about making a house feel homely and providing loving care. We can’t promise to sweep the chimney, but our highly trained carers are able to help with pretty much anything else around the house – from doing the vacuuming to helping the medicine go down.

Meet the team

Alexandra Flynn

Meet Alexandra Flynn, our Branch Care Manager, Buxton

Hi, I’m Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social time in Macclesfield too as I play hockey for Macclesfield Ladies. I live in Congleton which means that I am only a short distance from the branch and the customers we provide care for. As Branch Manager for Macclesfield, my main responsibilities are to ensure that we as a team deliver a safe and exceptional service of care, maintaining happy customers and engaged staff.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Sue Edge

Sue Edge

Area Care Manager, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Buxton live-in care

If you’re finding that your current care plan isn’t providing you with a sufficiently comprehensive level of support, live-in care might be a good option for you. Live-in care involves one of our highly trained, compassionate carers coming to live in your home and provide you with round-the-clock support, ensuring you never feel isolated or left unsupported. Live-in carers can help you with all the routines, chores and tasks that you’re struggling with, as well as providing medical assistance and general companionship. All of our live-in carers will be discreet whenever necessary, and will respect your personal space as much as you wish. We’ll also do our best to make sure you’re partnered with a carer who shares your interests, hobbies and personality.

Emergency care

Emergency care from Helping Hands is perfect for those instances when you suddenly find yourself without the care you need or expect. Often you can’t predict when you might need care – perhaps you’ve been discharged early from hospital, or your normal carer has quit unexpectedly and left you unsupported. At Helping Hands, we’re normally able to have one of our brilliant carers in your home within 24 hours of your call, ensuring life can be as normal as possible for you and you won’t have to stress about who’s going to look after you and your home.

Private care in Buxton

When you choose private care from a provider such as Helping Hands, you’ll well and truly have control over your care plan. Our care experts will take the time to create a package of care that is fully tailored to your circumstances, requirements and personal preferences, ensuring you’re happy with every aspect of your support – from meal choices to visiting hours.

Overnight care

Overnight care is a popular choice for people who feel particularly vulnerable or isolated during the night. It might be that you’re experiencing age-related frailties, or are living with a medical condition that restricts your mobility. Having a carer stay with you overnight gives you the assurance that there’ll always be a friendly, knowledgeable pair of hands nearby to help you should anything go wrong.

Fully trained carers in Buxton

When you partner with Helping Hands for your home care, you’ll soon realise just how wonderful our carers are. That’s because we only recruit people who we believe share our company-wide values of compassion, empathy and dedication. We’re extremely proud of our carers – they really are the heart and soul of our business. Every carer at Helping Hands receives our award-winning training when they join us, as well as regular refresher courses that allow them to stay up to date with the latest industry standards and best practices. For additional peace of mind, every aspect of our care is independently regulated by the Care Quality Commission and Care Inspectorate Wales.

Find out more about home care in Buxton

For more information about home care in Buxton, call our friendly customer support team today or contact us via our website to arrange a callback at a time that better suits you.

Call us on 01625243208 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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