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Visiting care and home care in Buxton
Situated in the Peak District at over 1,000 feet above sea level, Buxton holds claim to the title of England highest market town. Robert Stevenson, who directed Disney’s Mary Poppins, was born in the town in 1905.
At Helping Hands, we’re not quite at the stage where we own flying umbrellas, but we do know a thing or two about making a house feel homely and providing loving care. We can’t promise to sweep the chimney, but our highly trained carers are able to help with pretty much anything else around the house – from doing the vacuuming to helping the medicine go down.
Quality care provided in your own home
Home care from our Buxton team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,700+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
Hi, I’m Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social time in Macclesfield too as I play hockey for Macclesfield Ladies. I live in Congleton which means that I am only a short distance from the branch and the customers we provide care for.
As Branch Manager for Macclesfield, my main responsibilities are to ensure that we as a team deliver a safe and exceptional service of care, maintaining happy customers and engaged staff.
Regional Care Director, Central and New Branches
Trish Ricketts, Area Care Manager
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Buxton to ensure our customers receive the best possible live in and home care service.
Every member of the Helping Hands team is here to ensure that we enable our clients to enjoy the quality of life that they deserve in the comfort of their own homes, irrespective of their personal or medical needs. So whether you need support with your housekeeping and medication administration or simply a friendly face to pop in every now and again for a cup of tea and a chat, our home care in Buxton will be there for you.
And what’s more, with the support of our dedicated Clinical Nurse team, we’re fully equipped to support with more complex conditions such as multiple sclerosis, spinal injuries, Parkinson’s and those that are recovering from a stroke, so you can rest assured that you’re in safe hands
Emergency care from Helping Hands is perfect for those instances when you suddenly find yourself without the care you need or expect. Often you can’t predict when you might need care – perhaps you’ve been discharged early from hospital, or your normal carer has quit unexpectedly and left you unsupported. At Helping Hands, we’re normally able to have one of our brilliant carers in your home within 24 hours of your call, ensuring life can be as normal as possible for you and you won’t have to stress about who’s going to look after you and your home.
Private care in Buxton
When you choose private care from a provider such as Helping Hands, you’ll well and truly have control over your care plan. Our care experts will take the time to create a package of care that is fully tailored to your circumstances, requirements and personal preferences, ensuring you’re happy with every aspect of your support – from meal choices to visiting hours.
Overnight care is a popular choice for people who feel particularly vulnerable or isolated during the night. It might be that you’re experiencing age-related frailties, or are living with a medical condition that restricts your mobility. Having a carer stay with you overnight gives you the assurance that there’ll always be a friendly, knowledgeable pair of hands nearby to help you should anything go wrong.
Fully trained carers in Buxton
When you partner with Helping Hands for your home care, you’ll soon realise just how wonderful our carers are. That’s because we only recruit people who we believe share our company-wide values of compassion, empathy and dedication. We’re extremely proud of our carers – they really are the heart and soul of our business. Every carer at Helping Hands receives our award-winning training when they join us, as well as regular refresher courses that allow them to stay up to date with the latest industry standards and best practices. For additional peace of mind, every aspect of our care is independently regulated by the Care Quality Commission and Care Inspectorate Wales.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.