Tailored support for Wilmslow and Cheshire
Just a short drive away from the city of Manchester, our Wilmslow branch is in the heart of the town, providing support across Wilmslow, the East of Cheshire, Knutsford, Altrincham, Stockport, Didsbury, Gatley, Handforth, Chorley, Alderley Edge, Poynton, Mobberley, Heald Green, Style, Cheadle Hulme, Bramhall, Cheadle, Woodford, Adlington, Owlerton, Marthall, Monks Heath, Henry, Wythenshawe and the surrounding areas.
Guided by the knowledge and expertise of our area manager Charlotte Lumley, the carers based at our Wilmslow branch are all passionate about helping families in their local community in their own homes to continue living independent lives.
Our carers can support you or a loved one with the everyday tasks you might need a little extra support with. Not only that, but they’ll be supportive, friendly companions you can rely on.
Meet Charlotte, our Head of Home Care North Region
Charlotte has been working in care for several years. Born in Yorkshire, Charlotte has worked across Derbyshire and South Yorkshire, and knows the North of England incredibly well.
“It would be impossible to share all the wonderful stories of care,” Charlotte says. “I absolutely love meeting new customers and their relatives and take great pleasure in seeing how enriched their lives become from the support we give them.”
“When I first met the Helping Hands team, I immediately felt that commitment to our customers and families,” Charlotte adds. “I knew I could see myself working for them. I am very proud of my carers and all the managers all have the same values as me and the wider company.”
Home care visits according to your schedule and needs
Support from one of dedicated Wilmslow carers starts from as little as 30 minutes a week and ranges through to several hour calls during the day. Whether you’re looking for someone to help you prepare for the day or more advanced support, we have the right carer for your requirements.
Our carers are also on hand to help around the house or help your relative get out into the community. They’ll be the ones who ensure you have everything you need to continue living in complete comfort.
There are so many different areas where your carer can help you. These can include but are by no means limited to:
Medication support – checking you have enough of your medicine and reminding you to take your tablets safely
Personal care and hygiene – helping you to use the shower and bathroom, while always respecting your privacy and dignity
Mobility assistance or complex care – maintaining your catheter or stoma and offering support if you require a walking aid.
The office staff and the carers could not be more helpful. Nothing is too much trouble and we’re full of praise for all the carers.
Andy, a visiting care customer
24-hour live-in support in and around Wilmslow
Live-in care can be an option if you have advanced care needs or need more support than you’re currently receiving
Over time, you might find that your needs become increasingly complex or you might feel reassured from having someone on hand to help at all times after experiencing a fall. Live-in care ensures these requirements are always met, without the need to move into residential or nursing care.
With a fully-trained carer on hand to provide constant support, you can be assured that you’ll never be without care. And if you have a relative in a completely different part of the country or in a hard-to-reach location, their live-in carer can take all that worry off your shoulders by providing round-the-clock care.
Dementia care from a specialist team
Supporting someone with dementia is significant undertaking. No two cases of dementia are the same, so it’s important that the care you and your family is completely unique to your situation.
Providing a flexible approach, our team of carers will work according to your routines and help your loved one to have the support they need with all the recognisable comforts of their home. They’ll also support with personal care, medication, and providing a safe environment.
Our specialists have been supporting people with dementia in their own homes for over 30 years and understand how important it is to keep everything as comfortable and familiar as possible.
Complex or advanced care within your own home
Neurological conditions or serious injuries to the brain or spine often require specialist tailored care. Though there might be some areas you can do yourself, having a trained carer on hand to offer support ensures you can stay in the comfort of your own home, where your loved ones can assist as well.
Over time, you might find that your condition means you need more care than you’re currently receiving. If that does become the case, one of our local managers within the Wilmslow area will help arrange a new care solution better suited to these new requirements.
Our clinical carers are trained in a whole variety of areas such as hoisted transfers and changing catheters or stomas. And what is always at the top of their priority list is your comfort and wellbeing.
Respite support for your loved one
If you ever find yourself taking care of a relative or friend, it’s natural that every now and then, you’ll need some time to yourself. However, many carers feel guilty about doing so or worried that their loved one will be left without care.
Respite care, which lasts anywhere between three days and a few weeks, lets you take some rest while providing a fully-trained carer to oversee your loved one’s care while you’re away. They’ll keep to your routine to minimise disruption and make sure your home is in top condition for when you return.
Short-term care can also be used to get a sense of how home care can work further down the line, or ensure a loved one is safe if you have to leave to attend a family emergency.
Full training for our Wilmslow carers
Dedication is at the heart of all our carers in Wilmslow. To ensure that they are well-equipped with the skills needed to provide one-to-one care, each one goes through a mandatory training programme, covering areas like medication, safeguarding, and personal care.
Delivered by an expert team, our training programme is also endorsed by Skills for Care, the strategic body for adult social care in England, and many of our trainers have been carers themselves, bringing their own experiences.
All carers go through a detailed background check before joining our team and our Wilmslow team of managers will continue to check in on you and them to see how everything is going.
And with regular refresher training, you can be sure that our carers are always up to date with the latest best practices.
I hope each time I visit I have helped support someone in whatever they need, brightened their day, and made them less lonely.
Linda, a carer in Wilmslow
Discuss live-in care or visiting care in Wilmslow
Everyone is different, which is why we always ensure our care is unique to your situation. Our Wilmslow team, on Grove Way, are here to talk through all your care options so you can make the right one for your family.Request a callback Email us
Areas across Wilmslow that we cover:
|East of Cheshire||Wythenshawe||Knutsford|
Visit our branch, open Mon-Fri
Pop in and see the team, Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Charlotte and her team, please get in touch with us on 01625241871. We’re here to take your call seven days a week: