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Locally managed service


Little and often, companionship to nursing. With branches nationwide.

5 out of 5 stars from 23 reviews


Wilmslow is home to a Helping Hands branch dedicated to a home care service which is unparalleled in its delivery of person-centred care. From help with your household duties to providing specialist support, our carers are devoted to upholding your independence in a manner that is assiduous, compassionate, and tailored to you. All our staff undergo comprehensive, ongoing training which is compliant with the Care Quality Commission. 

With a dedicated team of expert carers on hand, our Wilmslow team are here to provide person-centred care to Altrincham, Bramhall, Cheadle, Chorley, Didsbury, Hulme, Stockport, Wythenshawe and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01625241871 *If you are an existing customer, please use the branch phone number

Branch address

Suite 1, Wilmslow House, Grove Way, Wilmslow, Cheshire, SK9 5AG (see on maps)

Visiting care and live-in care in Wilmslow

A part of the Cheshire Golden Triangle, Wilmslow is one of the most sought-after places to live in the UK after central London. What was once home to Alan Turing after his integral role of codebreaking during the Second World War, Wilmslow is now home to one of the UK’s leading home care providers – Helping Hands.

Our friendly and dedicated carers can support with help little and often in your home, assisting you with the housework, personal care and mobility. From hourly visiting care to around-the-clock live-in care, our team can provide all the assistance you need to maintain your autonomy with flexible care plans that suit you. Get in touch with us today for more information!

Meet the team

Robert Gough

Meet Robert Gough, our Branch Care Manager, Wilmslow

"I’ve lived in the Cheshire/Manchester area for many years now, with my first job based on Knutsford High Street.

“I began working in the health and care sector 25 years ago, where I was a Day Service Officer for adults with learning difficulties – which I thoroughly enjoyed. From this, I gained managerial experience across several care agencies and made my way up the ladder. For the past four years, I’ve been working with the long-term unemployed, helping them move back into work and supporting them in their new roles – it’s been very rewarding.

“Helping Hands stood out for me as their values mirrored exactly what I thought delivery of care should be about. It’s not just a job, and this is apparent from the feedback received from both the customers and the carers. It’s great to be a part of this wonderful team."

Mandy Stewart

Mandy Stewart

Regional Care Director, North

Read More
Michelle Burke

Michelle Burke

Live-in Area Care Manager, North

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 100 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care Dementia Care Domiciliary Care Elderly Care Respite Care

Other services we provide at this branch

Visiting care tailored to you

Here at Helping Hands, it’s vital to us that, regardless of your care needs, you are able to live a safe and independent life in the comfort of your own home. It might be that you need support with getting out and about in your local community, or perhaps you are living with a complex condition that requires more intensive support throughout the day. Regardless of your needs, we’re here to ensure that you have the right level of home care to keep you safe, happy and independent.

Everyone is different, and that’s exactly why each of our care packages are tailored entirely around the individual and their needs. Robert and his team will work closely with you so that you receive the care you want, when you want it. So, if you need 30-minute drop-ins just to help you prepare nutritious meals, or more complex care to support you throughout the night, our dedicated team in Wilmslow are here to ensure that you have the support you need within your home.

Whether it’s administering your medication or ensuring your pet has been out for a walk, our Wilmslow team can support you with any of the following:

  • Personal care – If you need help with personal care, dressing and continence care
  • Medication – Friendly reminders and support to administer your medicines
  • Routine calls – Gentle support to help you get in and out of bed
  • Mobility support – If you need assistance with getting out and about
  • Companionship – Popping in to see you for a cup of tea and a chat
  • Household duties – Helping you to keep your house clean, your laundry washed and your fridge in date
  • Health and nutrition – Helping you with your groceries and to prepare nutritious meals

Live-in care to cater for all your needs

Arranging for more intensive support for you or your loved one can often be distressing for all involved, especially if residential care isn’t a preferred option. With live-in care from Robert and his team, you will receive bespoke care from our carers who are dedicated to keeping you safe and independent within the comfort of your own home. With round-the-clock assistance and a detailed care plan that is built around you, a live-in carer from our Wilmslow team will get to know you and your schedule so that your usual routine will not be compromised by your care needs.

We understand how important it is for you to receive flexible care within your control, and with no restrictions on visitors, mealtimes, menus or daily schedules, the details of your care will be exactly where it should be – in your hands.

We believe that care isn’t just about providing practical support; it’s about building companionship – and that’s exactly what you’ll get with live-in care from our Wilmslow team. If you enjoy revisiting history at Quarry Bank Mill or taking a stroll around the Wilmslow artisan market, your carer will be right there with you.

To find out what is live in care, click here.

Domiciliary care to support you in Wilmslow

Otherwise known as care at home, domiciliary care gives you the freedom to choose the frequency and intensity of your care. Whether you need 30 minutes a day to help you get washed and dressed, or more regular visits to support more complex care needs such as PEG feeding and stoma management, Robert and his team are here to help you what whatever you need, all within the comfort of your own home.

Specialist dementia care from the Wilmslow team

We’re proud to be one of the leading dementia specialists in the UK, and with dementia diagnosis rates increasing, we understand how important it is to get the right care for you or your loved one. From memory loss to behavioural changes and confusion, dementia comes in many different variants with many different symptoms, and Robert and his team are here to support you and your family through every step of your dementia journey.

With dementia, familiarity is key – which is why we provide the compassionate and person-centred care that is needed to enable you to remain comfortable in your own home. With expert training and 30 years’ experience under our belt, we’re here to support you with everything from preparing the right meals through to helping you to communicate with each other.

Elderly care for you or your loved ones

Growing older is inevitable, as are many of the physical changes that come with it – but just because your body may be a little slower than it once was, that doesn’t mean you have to compromise on your independence. With bespoke elderly care from our Wilmslow team, we’ll work around you to provide a personalised care package that supports you in the way you want it to.

Whether you’re finding a little more difficulty in your everyday tasks such as cooking and cleaning, or you’re living with a progressive condition and you’re needing more intensive support throughout the day and night, Robert and his team are here to ensure that you can retain your comfort and independence, just with a little help along the way.

Respite care for short-term support

We understand that care needs can be unpredictable and emergencies can happen, but we believe that there is never a circumstance that can justify a compromise to the care that you receive. If your regular caregiver needs to take some time away or there is an emergency, Robert and his team can step in with a bespoke respite care plan to give you dedicated, person-centred support – often with as little as 24 hours’ notice.

Perhaps you’re due to be discharged from hospital and you don’t feel comfortable going home alone just yet, or you’d like to visit Manchester for the day but you’re not able to go alone; whatever it is you need, respite care packages from our Wilmslow team will give you the support you need, for as long as you need.

Fully-trained carers in Wilmslow

Since our inception in 1989, we’ve been at the forefront of the care industry providing dedicated, person-centred care to thousands of families across the country. With each of our carers undergoing expert training covering modules such as health & safety, equality & diversity and dementia, we understand exactly what is required to provide the best level of care within your home.

Each of our carers receive full background checks, such as Disclosure Barring Service (DBS) screenings, and with only 2% of our applicants successfully making it through to employment, you can rest assured that you are receiving care from only the best of the best. But most importantly, aside from all of the training and experience that our carers have, they all genuinely care.

And thanks to the dedication of our amazing carers and office staff, we’re proud to be the only home care provider endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).

Find out more about care in Wilmslow

If you’d like to speak to Robert and his team about how we can support you at home, please call us. We’re here to take your call seven days a week.

Or if you’d prefer to meet face-to-face, you are welcome to join us at our branch at Wilmslow House. Otherwise, we can come to you! We’ll be happy to meet you for a coffee at somewhere more local to you, whether that’s a coffee shop or your front room.

Call us on 01625241871 Talk to us on live chat Request a call back


We are actively collecting and monitoring our reviews and feedback for Wilmslow to ensure our customers receive the best possible live in and home care service.

5 out of 5 stars, from 23 reviews


taken from NHS Choices

“Care twice a day for my parents.”

26 September 2019

taken from Google My Business

5 out of 5

from 9 reviews

Our credentials

Our Wilmslow branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM

Branch address

Suite 1, Wilmslow House, Grove Way, Wilmslow, Cheshire, SK9 5AG Show on Map

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