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Home care in Cramlington

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0191 574 0287

Lines are currently closed

Existing customer
0793 429 7613

Lines open until 5:30 PM

New customer
0191 574 0287

Lines are currently closed

Existing customer
0793 429 7613

Visiting care and home care in Cramlington

Our dedicated team of carers in Cramlington are here to fully support you through any care needs you may have – from support for younger people with additional needs to elderly care.

The team in Cramlington create personalised care plans with you in mind, covering Blyth, Bedlington, Burradon, Brunswick Village, Nedderton, Stannington, Brenkley, Seaton Burn, Annitsford, New Hartley, Seaton Delaval, Wideopen, Whitley Bay and the surrounding areas.

Handpicked for you, our carers put compassion, energy and commitment at the heart of everything they do. No matter how little or often you need us, we’ll be there to look after you.

Quality care at home

From short term support to longer term visits and live-in care, our Cramlington team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Cramlington care team
Nicola Thompson
Nicola Thompson

Branch Care Manager

I've worked in care for around 13 years, starting as a carer in the community. After 4 years, I transitioned to the office side, becoming...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Cramlington branch is fully regulated and accredited by the CQC

Find out more
Home Care in Cramlington

Whether it’s assistance with day-to-day living or short-term support with care after a hospital stay, we have the ability to adapt to your needs on your terms.

We aim to keep people living independently in their own homes, providing peace of mind that you or your loved one are in the best possible hands. Our home care packages are completely bespoke and can change as and when needed.

There could be any number of reasons why you’re considering a helping hand at home and we understand that it can be a difficult step to take. The Cramlington team are here to discuss your requirements, routines and any questions you may have to ensure you get the best solution for you.

From calling once a week for half an hour to routinely seeing you several times a day, we cover many care needs, including:

  • Medication – You may need gentle reminders to remember your medication or help to swallow pills or liquids
  • Hygiene – Support getting washed and dressed or help with washing your hair if you struggle to move your arms
  • Mobility support – Avoiding trip hazards or a supporting arm moving from chairs to hoisting; our care enables you to be more mobile
  • Companionship – Even if it’s just popping to the shops, accompanying you to a doctor’s appointment or an event away from home - we’ll be there
  • Household duties – Help you keep your house clean and tidy and support with shopping and laundry
  • Pet care - We’ll even help look after your beloved pet

Home visits can make a real difference to your life and provide reassurance to loved ones that you are receiving support with tasks that you may otherwise find difficult.

24/7 Live-in Care

For 30 years, we have specialised in providing the best solutions to enable people to live independently in their own home. Live-in care in Cramlington is often a more suitable alternative to a care home or residential care, as it allows you to have one-to-one support on your terms.

As the term ‘live-in’ suggests, a specially selected carer from the Cramlington team will live with you in your home, providing round-the-clock care as and when you require. And as your needs change, your care plan can be altered too. From conditions such as Parkinson’s and Alzheimer’s to more complex medical difficulties such as cerebral palsy and spinal cord injuries – our carers’ knowledge stretches across a vast array of conditions.

Some of the benefits of live-in care include:

  • Recovery after a hospital stay
  • Care to suit your routines
  • Specific medical support
  • Maintain a lifestyle within the community of Cramlington
  • Continue to live with your pets

Why Helping Hands is Better than A Care Agency in Cramlington?

At Helping Hands our customers are always number one – everything we do is focused on one thing and that’s keeping you safe and cared for in the home you love. We focus on your wellbeing as our priority because we want you to be able to live your very best life at home, and our compassionate carers are dedicated to providing personalised care so that it can happen. Because we’re a private home care company and always have been since our inception in 1989, we make sure our carers are motivated and happy in their work. And by directly employing them and ensuring our pay and benefits are always competitive, they feel valued for what they do, which is reflected in the care they deliver to our customers every day.

Professional Dementia Care Services

Helping Hands has over 30 years’ experience supporting people with dementia. To cope with the various challenges that come with memory loss, confusion and mobility difficulties, we have expert carers on hand to help you to deal with your symptoms and every day challenges.

It can be a daunting experience when the symptoms of dementia progress; keeping you or your loved one’s routines and habits in tact can make a huge difference to general wellbeing. Many are now turning to home care as an alternative to going in to a residential setting to maintain stability and relieve anxiety.

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Branch information
Address

Helping Hands Cramlington, The Master Suite, 224 - 228 Park View, Whitley Bay, NE26 3QR

Show in maps Cramlington Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed