Visiting and live-in care in Cramlington
Our dedicated team of carers in Cramlington are here to fully support you through any care needs you may have – from support for younger people with additional needs to elderly care.
The team in Cramlington create personalised care plans with you in mind, covering Blyth, Bedlington, Nedderton, Stannington, Brenkley, Seaton Burn, Annitsford, New Hartley, Seaton Delaval, Wideopen, Burradon, Brunswick Village and the surrounding areas.
Handpicked for you, our carers put compassion, energy and commitment at the heart of everything they do. No matter how little or often you need us, we’ll be there to look after you.
Meet Alecia, our Branch Manager
Alecia’s experiences have come from working within a supported living complex, providing care and companionship to a range of customers with learning disabilities and mental health needs.
Alecia says, “I then became the care coordinator for the Helping Hands branch in Middlesbrough, where I had so many incredible and inspirational moments.
“Every staff member within Helping Hands plays a very important role in delivering an outstanding service to our customers.”
Home visits in Cramlington to suit your schedule
Whether it’s assistance with day-to-day living or short-term support with care after a hospital stay, we have the ability to adapt to your needs on your terms.
We aim to keep people living independently in their own homes, providing peace of mind that you or your loved one are in the best possible hands. Our care packages are completely bespoke and can change as and when needed.
There could be any number of reasons why you’re considering a helping hand at home and we understand that it can be a difficult step to take. Branch Manager Alecia and the Cramlington team are here to discuss your requirements, routines and any questions you may have to ensure you get the best solution for you.
From calling once a week for half an hour to routinely seeing you several times a day, we cover many care needs, including:
- Medication – You may need gentle reminders to remember your medication or help to swallow pills or liquids.
- Hygiene – Support getting washed and dressed or help with washing your hair if you struggle to move your arms.
- Mobility support – Avoiding trip hazards, a supporting arm moving from chairs to hoisting, our care enables you to be more mobile.
- Companionship – Even if it’s just popping to the shops or accompanying you to a doctor’s appointment, or an event away from home, we’ll be there.
- Household duties – Help you keep your house clean and tidy and support with shopping and laundry.
- Pet care – We’ll even help look after your beloved pet
Home visits can make a real difference to your life and provide reassurance to loved ones that you are receiving support with tasks that you may otherwise find difficult.
The carers have been reliable, caring, friendly and efficient, not only to mam but to the rest of our family. Their efficiency has been commended by our doctor and the district nurses.
Lynne from Newcastle
I love spending time talking with my customers and love everything about my job. It’s great knowing I am enabling customers to continue living in the comfort of their own home.
Angela, a visiting carer
Live-in care for total peace of mind
For 30 years, we have specialised in providing the best solutions to enable people to live independently in their own home. Live-in care is often a more suitable alternative to a care home or residential care, as it allows you to have one-to-one support on your terms.
As the term ‘Live-in’ suggests, a specially selected carer from the Cramlington team will live with you in your home, providing round-the-clock care as and when you require. And as your needs change, your care plan can be altered too. From conditions such as Parkinson’s and Alzheimer’s to more complex medical difficulties such as cerebral palsy and spinal cord injuries – our carers’ knowledge stretches across a vast array of conditions.
Some of the benefits of live-in care:
- Recovery after a hospital stay
- Care to suit your routines
- Specific medical support
- Maintain a lifestyle within the community of Cramlington
- Continue to live with your pets
It may be quite daunting to welcome someone to live with you in your home, which is why you can choose from a variety of different carers to suit your personality and lifestyle.
Domiciliary care in Cramlington
With domiciliary care, you are in control of the care you receive and when you receive it. Also known as care at home, many families are opting for this type of support, as it enables individual care that can alter around your lifestyle.
Our professional care team in Cramlington offer anything from personal and continence care to carrying out household tasks or providing companionship. Having a regular familiar face visiting often makes a huge difference to peoples’ lives and this feeling of safety, support and reassurance is something we strive to achieve.
Dementia care and support in Cramlington
Helping Hands has over 30 years’ experience supporting people with dementia. To cope with the various challenges that come with memory loss, confusion and mobility difficulties, we have expert carers on hand to help you to deal with your symptoms and every day challenges.
It can be a daunting experience when the symptoms of dementia progress; keeping you or your loved one’s routines and habits in tact can make a huge difference to general wellbeing. Many are now turning to home care as an alternative to going in to a residential setting to maintain stability and relieve anxiety.
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Elderly care for you or your loved ones
Elderly care is often a choice many feel reassured by, particularly if you can remain in the comfort of your own home. It may be that you need an extra hand around the house, or you may need more detailed support with washing and continence care – we have a variety of options available to suit you.
Everything we do is focussed around choice and independence, be that in the day or during the night. We take into consideration your lifestyle and aim to keep you doing what you want to do – even if that’s popping to shops once a day to get out and about.
Respite care for short-term breaks
Respite care is and often unsettling time for many, but our team in Cramlington aim to minimise disruption whilst providing top quality care.
It may only be a couple of hours that you need us, or you may need a break for a few days to recharge your batteries. We’re here to continue the care you would expect to deliver yourself to your loved one.
Respite care can be for the following:
- Short breaks – allows time for you to recuperate whilst your loved one is still cared for.
- Holidays – great if you need a longer break away or if your loved one will remain at home whilst you’re away.
- Hospital discharge – if you need care after a spell in hospital to get you back on your feet.
- Emergencies – for times when your regular carer is unable to be there, perhaps due to a family emergency.
- One-off occasions – when there are special events that you want to attend that requires some support.
Expert care from dedicated Cramlington carers
We are one of the most established care providers in the UK, with many of our carers having extensive clinical experience in the NHS. We’re committed to only having the best staff, which is why all our carers undergo a five-day induction programme. Our training covers a number of different competencies, including first aid, safeguarding, manual handling, medication, hygiene and personal care.
The training we provide is also recognised by Skills for Care, who have endorsed us as a Centre of Excellence. Our programme is very ‘hands-on’ and has been awarded not just for our carers, but for our support teams and managers.
Find out more about Cramlington carers
If you’d like to discuss your home care options and set-up a meeting with Alecia and her team, please get in touch with us on 01670 751 013. We’re here to take your call seven days a week.
Visit our branch, open Mon-Fri
You can visit our Newcastle care team on Chillingham Road on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Alecia and her team, please get in touch with us on 01912835659. We’re here to take your call seven days a week: