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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Helping Hands’ compassionate and friendly team are dedicated to providing the very best home care to people throughout the entire region. With visiting care from just 30 minutes a week you can be confident that we will provide you or your loved ones with the best quality of care possible. We are fully regulated by the Care Quality Commission and Care Inspectorate Wales which ensures our standards always remain high, so why not call our friendly customer care advisors today to learn more about how we could supporting you or your loved ones?

All areas of Crewe covered including Woolstanwood, Wistaston Green, Shavington, Maw Green and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

01270861718 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Crewe

The name Crewe derives from an Old Welsh word criu, meaning ‘weir’ or ‘crossing’, although it is recorded in the Domesday Book, the great survey of 1086, as Creu.

Although Helping Hands hasn’t been around quite as long as that, we do have a lengthy history dating back to 1989. We really are the homecare specialists because we’ve been supporting people to remain as independent as possible while being cared for within their own home for over 30 years. We can offer either visiting or live-in care that’s tailored around you and your routines, ensuring that your preferences are always followed, and you are consistently at the centre of your own care journey.

Meet the team

Sue Edge

Meet Sue Edge, our Area Care Manager, Crewe

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a carer around 20 years ago. I quickly progressed to a senior carer, a care coordinator, team leader and then registered branch manager. I followed a career in care after looking after my mum who had a brain hemorrhage and a stroke at 43. Care fitted in around my young family and I gained great job satisfaction knowing I had made a difference to somebody's day. As my family grew up, I was able to develop my skills and progress through the company. I joined Helping Hands in 2019 as the Registered Branch Manager at the Wirral branch and moved to my current role in January 2022. I enjoy spending time with my friends, walking the dog and watching my son play football - much to his embarrassment!
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in Crewe

At Helping Hands, we’ve supported thousands of our customers to remain in the homes they love and receive care since 1989. We are considered one of the UK’s leading home care companies and we like to think it’s because of our dedication to providing person-centred, high quality care that can be as flexible as our customers need it to be. With care visiting home care starting from just 30 minutes a week, we are able to support people living with most conditions, whether you require companionship, live-in care or nurse-led complex provision. Our carers can support you with personal care, household chores, meal preparation and so much more, including companionship and accompanying you to appointments and activities.

Live-in care in Crewe

If you are contemplating full-time care you shouldn’t presume you have to move from the home you love. Helping Hands can provide around the clock, live-in care in your own home, meaning that you get the highest quality care while still getting to enjoy everything you love about where you live. Perhaps you’ve planted everything in your garden and watched it grow over the decades, or you have other stunning views that have always made your soul rejoice? There is no need to give up what you’ve always loved, as one of our compassionate carers can move into your home with you and provide all the support you need.

Better than a care agency in Crewe

Not being a care agency means you don’t have to pay us referral fees and other costs that agencies often demand, so you get better value care as a result. This also means that our carers feel valued in their role and highly motivated to care for you to the highest possible standards, so if you want you and your carer to be focussing on the only thing that matter which is caring for you, contact us to learn more today.

Dementia care in Crewe

A diagnosis of dementia can be upsetting for both the person and their loved ones, and when the conversation inevitably turns towards future care you need to know that you will be supported by a company who is a dementia specialist. Remaining at home to receive dementia care can be highly beneficial, as being in familiar surroundings can help to reduce confusion and anxiety in some cases, so to discover more about how we could be supporting you to remain in the home you love, call us today.

Respite care for short-term support

Respite care can be very useful when the unforeseen happens, such as an unexpected hospital discharge or your regular carer becoming ill. Short-term support may be necessary for a number of reasons that may cause you to wonder how you or your loved ones will manage, but that’s where Helping hands come in. We can get a carer into your home within 24 hours in the case of an emergency, so the next time you need care at short notice, please give us a call.

Elderly care in Crewe

We all need some extra support as we get older and with elderly care our friendly and helpful carers can make a huge difference to your day-to-day life. They’ll undertake the tasks you’re finding more difficult such as personal care, laundry and housework, meaning that you get to live the life you want while staying in your own home.

Fully-trained carers in Crewe

We’ve always worked tirelessly to provide the highest standards of care possible for our customers, while always maintaining their dignity and independence. Our carers are the beating heart of our service and that’s why we look after them, as we know that will motivate them to look after our customers so well. We train every one of our carers to ensure that they are confident to deliver the high standards of care that we demand, whilst offering opportunities to learn more as their experience grows. We are fully regulated by the Care Quality Commission and Care Inspectorate Wales and we are proud to be accredited by the Dementia Action Alliance. This demonstrates our commitment to always providing the highest quality care for our customers and we look forward to doing it for another 30 years too.

Find out more about care in Crewe

We could be supporting you or your loved ones to live your best quality of life independently at home. Call our friendly team of customer care specialists seven days a week to learn more. Alternatively, contact us via our website and we’ll be happy to call you back.

Call us on 01270861718 Talk to us on live chat Request a call back

Our credentials

Our Crewe branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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