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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Crowborough

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0189 233 5234

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0189 233 5234

Visiting care and home care in Crowborough

Crowborough is located on the edge of Ashdown Forest, known for its beautiful scenery and friendly community. From its lively high street to its woodland walks, it’s a wonderful place to call home, and we understand why you’d want to remain there as long as possible. Wherever you are in Crowborough, Helping Hands can be there to provide tailored home care.

We have over 35 years of experience (having been around since 1989), and we’re regulated by the Care Quality Commission (CQC) too, so you can be sure you’re in the best of hands.

Quality care at home

From short term support to longer term visits and live-in care, our Crowborough team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Crowborough care team
Meg Rooney
Meg Rooney

Branch Care Manager

Since 2012, I've built a rewarding career in care, beginning as an elderly care worker and transitioning to supported living for individuals with learning disabilities....

Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Crowborough branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Crowborough

Our carers can also support you with more complex medical needs through our specialist nursing care. We can assist with medication administration, catheter and stoma care, PEG feeding, enema care, and a range of other services. Whatever your circumstances, we take the time to listen, understand, and tailor our support to meet your needs. Alongside clinical care, we’re also happy to assist with everyday tasks such as housekeeping, running errands, and even helping you look after your beloved pets!

24/7 live in care support

Our comprehensive live-in care is perfect if you need full-time, around-the-clock support from a carer who’s always there when you need them, no matter the situation. We understand that welcoming a new person into your home can feel like a big step, which is why we take great care to match you with a carer who shares your interests and personality. Many of our customers tell us how quickly their carers become trusted companions, and we hope you’ll experience the same with Helping Hands.

Why Helping Hands is better than a care agency in Crowborough

We care about our customers and our carers, so we put care into our services too. For example, our dementia care can be personalised to your dementia and will aim to improve your life at home as much as possible. All of our carers go through dementia-specialised training too, which means they understand the condition and will get to know how it’s unique to you.

Qualified carers providing a variety of care services in Crowborough

Why not pop into our Crowborough branch for a friendly, in-person chat? Our team will be happy to talk through your options and answer any questions. You can also learn more about our expertly trained carers on our website, or get in touch via phone or our seven-day-a-week Live Chat for more information.

Branch information
Address

Helping Hands Tunbridge Wells, 42 Monson Road, Tunbridge Wells, TN1 1LU

Show in maps Crowborough Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed