Crowborough is located on the edge of Ashdown Forest, known for its beautiful scenery and friendly community. From its lively high street to its woodland walks, it’s a wonderful place to call home, and we understand why you’d want to remain there as long as possible. Wherever you are in Crowborough, Helping Hands can be there to provide tailored home care.
We have over 35 years of experience (having been around since 1989), and we’re regulated by the Care Quality Commission (CQC) too, so you can be sure you’re in the best of hands.
Quality care at home
From short term support to longer term visits and live-in care, our Crowborough team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Since 2012, I've built a rewarding career in care, beginning as an elderly care worker and transitioning to supported living for individuals with learning disabilities....
Alison Jones
Area Care Manager
As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
Our Reviews
Fully regulated by the CQC
Our Crowborough branch is fully regulated and accredited by the CQC
Our carers can also support you with more complex medical needs through our specialist nursing care. We can assist with medication administration, catheter and stoma care, PEG feeding, enema care, and a range of other services. Whatever your circumstances, we take the time to listen, understand, and tailor our support to meet your needs. Alongside clinical care, we’re also happy to assist with everyday tasks such as housekeeping, running errands, and even helping you look after your beloved pets!
24/7 live in care support
Our comprehensive live-in care is perfect if you need full-time, around-the-clock support from a carer who’s always there when you need them, no matter the situation. We understand that welcoming a new person into your home can feel like a big step, which is why we take great care to match you with a carer who shares your interests and personality. Many of our customers tell us how quickly their carers become trusted companions, and we hope you’ll experience the same with Helping Hands.
Why Helping Hands is better than a care agency in Crowborough
We care about our customers and our carers, so we put care into our services too. For example, our dementia care can be personalised to your dementia and will aim to improve your life at home as much as possible. All of our carers go through dementia-specialised training too, which means they understand the condition and will get to know how it’s unique to you.
Qualified carers providing a variety of care services in Crowborough
Why not pop into our Crowborough branch for a friendly, in-person chat? Our team will be happy to talk through your options and answer any questions. You can also learn more about our expertly trained carers on our website, or get in touch via phone or our seven-day-a-week Live Chat for more information.
