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and Sat & Sun: 9am - 6pm

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Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in care and visiting care to suit you in Croydon

Birthplace to the creator of Sherlock Holmes, Sir Arthur Conan Doyle, Croydon is within easy reach of the hustle and bustle of London’s centre. But with one of the busiest stations in London outside of Zone 1, navigating your way around your local community can be difficult if you’re in need of a little extra support. With person-centred care available across the area, Branch Manager Hannah and her team of dedicated carers are here to help you feel safe and supported both at home and out in the local community.

Offering tailored home care packages across South Croydon, Addiscombe, Thornton Heath, Wallington, Mitcham, Sutton and the surrounding areas, our Croydon team will work closely with you and your loved ones to ensure that you have the care you need to feel safe and supported at home.

Meet Hannah Cahill, our Branch Manager

“Hi, I’m Hannah. As the Branch Manager for Croydon, I have a strong duty of care to my customers and my carers in equal measure and strive to provide care based not only on what is needed - but what is wanted by each customer on an individual basis. I’ve worked in care for over seven years now and having spent the last two and a half years working in Birmingham, I’m now back home in Croydon!”

Home care visits tailored to you in Croydon

Have you started to find more difficulty in keeping on top of your housework recently? Perhaps you’ve started to notice weaknesses in your mobility and you’re nervous about being by yourself at home. With person-centred care from Hannah and her team, we’ll create a package of care that is built entirely around you and your needs so that you always feel safe, supported and independent at home.

With experience supporting a multitude of different conditions ranging from motor neurone disease, cerebral palsy, myalgic encephalomyelitis (ME), acquired brain injuries and many more, our Croydon team are here to pop in and give you the support you need, as often as you need it. Whether you’re looking for assistance with getting in and out of bed, or you need someone to accompany you out to your GP or hospital appointments – we’ll be there for you.

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We have received a consistent and excellent service. Having one main carer is wonderful and the hand-overs during the changes for the carers’ holidays has worked. Thank you very much.

Kevin, a visiting care customer

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Live-in care that is more than just practical support

Our aim is to ensure that anybody who needs a little extra support is able to receive just that without having the leave the comfort of their own home. With a tailored live-in care package that is designed to fit around your existing schedule and routines, a live-in carer will live with you in your home to ensure that you always have someone to call on. What’s more, we’ll work closely with you to ensure that we match you with a carer that is compatible with your personality, hobbies and interests – so you’ll have more than just practical support; you’ll gain a friend. So if you want someone to accompany you whilst you take your beloved dog out for a walk around Wandle Park or a friendly face to enjoy a crossword puzzle with – we’ll be there for you.

Whether you live alone, as a couple or with your beloved pet, a live-in carer can become a part of your daily routine and also part of your extended family. Our unintrusive, person-centred care packages ensure that you and your loved ones have peace of mind knowing that you are safe at home and being encouraged to live your life entirely on your terms.

Discover more on what is live-in care here.

Domiciliary care that is focused around you

Whether you’re in your more senior years and you would like assistance with your daily routine, or you are starting university and would like some support with getting around campus and staying connected with your friends – domiciliary care from Hannah and her team enables you to retain your independence with no compromise to your chosen lifestyle.

With you at the reigns, domiciliary care gives you the freedom to choose the frequency and intensity of your care and encourages you to continue to do the things you love the most. So whether you enjoy day trips into the centre of London or dead-heading the plants in your garden, we’ll work with you to ensure that your care is always suited to you and your needs.

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The training team made the training so interesting, fun, and most of all, showed me that I am capable of caring for others.

Lynne, a live-in carer

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Specialist dementia care to bring you peace of mind

As the leading dementia home care specialist in the UK, we understand the uncertainties and complexities that come with a dementia diagnosis. And with over 100 different variants of the condition affecting over 850,000 people in the UK, we’re here to provide guidance and support to alleviate any worries you may have and establish the care that you need to live well with dementia.

By working closely with you and your loved ones, we’ll find out about the person living behind the dementia and build a personalised care package that focuses entirely around you and your lifestyle. With each of our carers trained to recognise, understand and support those living with dementia, we’ll ensure that you have the care you need that helps you to feel safe, supported and comfortable in the place you know best.

Elderly care for your peace of mind

If you’re living in your more senior years or you have a loved one that is, we can help to ensure that you have the support you need to live safely and independently in the comfort of your own home. Just because you’ve reached a certain age, it doesn’t mean that you need to make sacrifices to your independence, hobbies and home. That’s why Hannah and her team will work closely with you to provide a bespoke package of elderly care that focuses entirely around you and your needs, routines and preferences.

Respite care for as long as you need it

Providing care for a loved one is one of the most rewarding jobs there is, but it’s always important to take some time out for yourself to recharge your batteries so that you can continue to provide the best care that you’re able to. With bespoke respite care from our Croydon team, we’re here to step in when you need that well-deserved break to ensure that your loved one continues to receive the same high-quality care, with minimal disruption to their usual routine.

We’ll work closely with you to get to know your routines and your loved one’s preferences so that you can rest assured that they are in safe hands. Wherever possible, we’ll meet with both of you to ensure that we continue the exact level of care that your loved one is accustomed to – including what time they get up in the morning to how many sugars they like in their tea.

Respite care is also available if you’re looking to take a short break away or are due to be discharged from hospital following an unexpected illness or injury. The great thing about respite care is that it is available to give you high-quality short-term support whenever you need it – regardless of your circumstances.

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Award-winning training for our Croydon carers

Here at Helping Hands, we are proud to be fully-regulated by the Care Quality Commission (CQC), which ensures that we are always providing a safe, responsive and effective service that adheres to their strict guidelines. And as well as being a founding member of the United Kingdom Home Care Association (UKHCA), we are also proud to be a part of the Dementia Action Alliance (DAA) who are committed to transforming the lives of those living with dementia.

With over 30 years’ experience under our belt, we couldn’t be an industry leader in home care if it wasn’t for each and every one of our amazing carers that go above and beyond for our customers every day. And it is for this reason that we value them so highly and equip them with only the best level of training to ensure that they are ready to provide high-quality care to each of our customers.

Recognised as a Centre of Excellence by Skills for Care, our in-house training programme covers modules such as moving and handling, dementia care, safeguarding, first aid and medication administration.

Areas across Croydon that we cover:

South Croydon Addiscombe Thornton Heath
Wallington Mitcham Sutton

Find out more about care in Croydon

If you’re looking into visiting or live-in care options for you or your loved one, Hannah and her team are here to offer guidance and support on the bespoke care packages that we can provide for you. To find out more, please call our team. We’re here to take your call seven days a week.

If you’d rather meet face-to-face, just let us know of a time and a place that suits you best and we’ll be there for as long as you need.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM


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