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Home care in Croydon

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0203 811 6099

Lines open until 5:30 PM

Existing customer
0203 375 3353

Lines open until 7:00 PM

New customer
0203 811 6099

Lines open until 5:30 PM

Existing customer
0203 375 3353

Visiting care and home care in Croydon

Birthplace to the creator of Sherlock Holmes, Sir Arthur Conan Doyle, Croydon is within easy reach of the hustle and bustle of London’s centre. But with one of the busiest stations in London outside of Zone 1, navigating your way around your local community can be difficult if you’re in need of a little extra support. With person-centred home care available across the area, the team of dedicated private carers are here to help you feel safe and supported both at home and out in the local community.

Choose from either our home care service for short, regular visits to fit in with your schedule or more in-depth support from our live-in care service, which covers 24-hour home care.

Quality care at home

From short term support to longer term visits and live-in care, our Croydon team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Croydon care team
Christina Bentley
Christina Bentley

Branch Care Manager

As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Croydon branch is fully regulated and accredited by the CQC

Find out more
Home Care in Croydon

Have you started to find more difficulty in keeping on top of your housework recently? Perhaps you’ve started to notice weaknesses in your mobility and you’re nervous about being by yourself at home. With person-centred care from the team, we’ll create a package of home care that is built entirely around you and your needs so that you always feel safe, supported and independent at home.

With experience supporting a multitude of different conditions ranging from motor neurone disease, cerebral palsy, myalgic encephalomyelitis (ME), acquired brain injuries and many more, our Croydon team are here to pop in and give you the support you need, as often as you need it. Whether you’re looking for assistance with getting in and out of bed, or you need someone to accompany you out to your GP or hospital appointments – we’ll be there for you.

24/7 Live-in Care

Our aim is to ensure that anybody who needs a little extra support is able to receive just that without having the leave the comfort of their own home. With a tailored live-in care package that is designed to fit around your existing schedule and routines, our live-in care in Croydon team will live with you in your home to ensure that you always have someone to call on. What’s more, we’ll work closely with you to ensure that we match you with a carer that is compatible with your personality, hobbies and interests – so you’ll have more than just practical support; you’ll gain a friend. So if you want someone to accompany you whilst you take your beloved dog out for a walk around Wandle Park or a friendly face to enjoy a crossword puzzle with – we’ll be there for you.

Whether you live alone, as a couple or with your beloved pet, a live-in carer can become a part of your daily routine and also part of your extended family. Our unintrusive, person-centred care packages ensure that you and your loved ones have peace of mind knowing that you are safe at home and being encouraged to live your life entirely on your terms.

Discover more on what is live-in care here.

Why We're Better than a Care Agency in Croydon

We value our home carers highly and you’ll see the difference this makes when they come to your home, being motivated to deliver our services compassionately. They’ll support you in every way they can to ensure that you live your very best life possible in the home you love, and that’s the type of service you only get from a private home care company with over 30 years of experience, rather than an agency. Because we aren’t an agency we employ all of our carers directly, meaning you are supported by highly motivated staff who will always focus on you as the priority. We value our carers and support them so that they can support you, and our mission is always “Our care makes it possible for you to live safely at home”.

Private Care Services in Croydon

At Helping Hands, we began caring for people in their own homes in 1989, and from the beginning we’ve been delivering outstanding, person-centred care to thousands of customers across the whole of England and Wales. Our fully managed care service will safeguard your wellbeing, because our amazing carers frequently go above and beyond to ensure your life at home continues to the highest possible standards. We’ve never been a home care agency; instead, we are a private company who directly employ our carers so that you don’t have to worry about who pays their wages. You’ll receive the best possible care in your own home, and even when your bill arrives you won’t be unpleasantly surprised by hidden costs or referral fees, as our costings are always transparent and easily to understand.

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Branch information
Address

Helping Hands Croydon, Southbridge House, Southbridge Place, Croydon, CR0 4HA

Show in maps Croydon Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed