With well over 30 years’ experience in providing the highest quality dementia care in our customers’ own homes, Helping Hands is proud of the standards we maintain and the difference we make to the lives of people living with dementia. We’ve developed specialist knowledge over the years and have trained many of our managers and carers to recognise how best to support different types of dementia, not just for our customers’ wellbeing but for their loved ones too. Our dedicated Dudley care team will ensure that you get to remain as comfortable as possible in the home you love, while promoting your independence every single day, whether you are at the beginning of your dementia journey or approaching the end.
Because dementia is a life-limiting condition it is often presumed that people need to move into a care home or nursing home to be properly cared for, but that couldn’t be further from the truth. Remaining in the home you love, while being expertly cared for by a specialist dementia company like Helping Hands can ensure you have the best of both worlds; exemplary care delivered on either a visiting or live-in basis, and the reassurance and comfort of being in familiar surroundings every day. Remaining somewhere you’re so accustomed to can help to reduce anxiety and confusion associated with some types of dementia, such as Alzheimer’s disease, because the emotional attachment you have to your home, and the loved ones and pets it contains can be reassuring.
Whether you choose our visiting care or live-in care service, you’ll always receive the same high standards of care, delivered by exceptional professionals who always have your best interests at heart. We believe there’s no such thing as a ‘one size fits all’ approach to caring for someone and we promote the benefits of person-centred dementia care at all times.
Our carers can undertake every aspect of your daily routine and will always have a reassuring word for you if you’re feeling anxious, as well as knowing how to make your loved ones feel more positive when the days look bleak. You may only require an occasional visit if you’ve recently be diagnosed, or perhaps you’re further along your dementia journey and would appreciate the reassurance of a carer living with you around the clock. We’ll help you any way we can, including with daily tasks such as personal care, medication and housework.
We are extremely proud of our carers and the difference they make to the lives of our customers living with dementia across the whole of England and Wales. We hear so many wonderful reviews of just how our carers help our customers and their loved ones, but it’s never a surprise that they achieve so many positive results, as we deliberately only select the most caring people to become Helping Hands carers.
We make sure to train them to the highest standards when they first join us and provide opportunities to develop their skills as often as possible, building on their knowledge and allowing them to progress in their careers when they’re ready. As well as checking the background of everyone who applies to us we also screen them through the Disclosure and Barring Service, meaning you can be reassured about the people who are entering your home. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, which demonstrates our commitment to maintaining the very highest standards of care at all times.