Website Reviews for Durham

I suddenly needed more help at home very urgently. Within 48 hours Helping Hands visited me, discussed with me my personal preferences, established my care needs in fine detail and introduced a rota of staff according to the times I requested. Their staff have all been polite, respectful, and helpful. They're consistently very punctual and their manner is reliably friendly and willing. What more could I reasonably ask? One of them has a splendid tenor voice! I've had five care providers in the last four years. Three of them were very careless, one stole money from my house. All the employees of other companies used to whinge to me concerning how hard their jobs are and how bad their bosses are. That's not my fault and shouldn't be my problem. The assistance offered by Helping Hands wears a Gucci satin evening glove compared to the boxer's mitt of other providers. I wouldn't recommend them if I wasn't grateful to them. I am very, so I do.

I am a domiciliary carer for helpings hands durham I took a total career change nearly 3 year ago its the best thing I have ever done also I have so much support from the team in the office Caitlin Amanda as I have been through a terrible time this past year putting a smile on someone face helps me carry on with my life

Helping Hands Durham has been providing home care for my 95 year old uncle for about 18 months now, after he had a stroke. We are very happy with the care he receives and also with the excellent communication with the office if we have any queries. I live in the north of Scotland and from day one I have felt reassured about the care my uncle has received.

Visiting care provided by Helping Hands has been consistently reliable and high quality. The service provided by the visiting care team has been excellent, the carers and their managers have always been a pleasure to work with. My brother and I will always be grateful for the support that was so kindly given by Sarah and her team on the day our father died.

All staff helpful. Carer very punctual and respectful