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Lines open until 5:30 PM

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0191 349 9930

High quality care in Durham from Helping Hands

At Helping Hands in Durham, we provide high quality nursing care designed to meet the unique needs of individuals with complex medical conditions. Our carers receive in-depth training from experienced nurses, enabling them to offer the highest standard of care while allowing you or your loved one to remain in the comfort of home. Whether you need round-the-clock support with a live-in carer or prefer someone to visit at set times during the day, our flexible services are built around your schedule and preferences. And, as we’re fully regulated by the Care Quality Commission (CQC), you can rest assured that the care you receive from us will always be of the very highest quality.

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Durham
Caitlin Evans
Caitlin Evans

Branch Care Manager

As the Branch Care Manager, it is my responsibility to oversee daily operations, ensure compliance meets the standards expected and that we deliver high-quality, bespoke...

More about Caitlin Evans
Looking to become a carer in Durham ?
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A man sits up in bed reading a book and smiling at a carer who stands beside him, wearing a purple uniform and name badge. They appear to be in a cosy, stone-walled bedroom.
When to choose nursing care

Nursing care is often the ideal choice when someone requires specialised assistance due to a serious medical condition. Whether managing a degenerative illness like motor neurone disease or recovering from surgery, our carers can provide the expert support needed to navigate daily challenges. From helping with medication management to more practical tasks such as preparing meals, watering plants, or arranging transportation for appointments, our carers are equipped to handle a wide variety of needs. In Durham, we strive to ensure you have the care you need to live comfortably and safely in your own home.

A nurse places white tablets into the palm of an elderly woman who is sitting up in bed, smiling and wearing a striped top, in a warmly lit room.
Expert care tailored to your needs

At Helping Hands, we understand that high quality care goes beyond medical assistance – it’s about ensuring your life remains as fulfilling and comfortable as possible. That’s why we offer tailored care plans based on your individual preferences and health needs. From the moment you contact our friendly team, we’ll take the time to listen and create a bespoke care plan that fits seamlessly into your life – always putting you and your needs at the heart of every decision. As your needs evolve, we’ll adjust the care plan accordingly, so you always receive the level of support that suits you. Whether it’s making sure you have a relaxing bath at the right time, preparing your favourite home-cooked meals, or keeping your home tidy and organised, our carers are always here to help.

A smiling woman in a light purple uniform and blue gloves washes a glass pot lid under a running kitchen tap. She appears to be a healthcare or home care worker in a clean, modern kitchen.
Qualified carers providing nursing care in Durham

When you choose Helping Hands for nursing care, you can have confidence in the knowledge that our carers truly are the very best in the industry. Our stringent recruitment process ensures we only employ carers who are as committed to providing compassionate care as we are, and every carer undergoes thorough training and background checks. All carers must pass an enhanced DBS check and complete our intensive training programme, which includes hands-on experience under the guidance of senior nurses. We also ensure that carers participate in regular refresher courses, ensuring their skills are always up to date.

Contact us for our variety of care options available

If you would like to learn more about the nursing care options we offer in Durham, our friendly customer support team is available seven days a week to answer your questions. Feel free to call us or request a callback via the contact form on our website to arrange a time that works best for you.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

FAQs

Nursing care at home supports people in Durham with ongoing health conditions to be cared for in their own home. Helping Hands provides skilled personal care and works alongside community nursing teams who deliver clinical tasks.

People in Durham with complex, long-term or post-hospital needs are often supported at home, including those with limited mobility, dementia, neurological conditions or recovery after a hospital stay.

We provide the daily and personal care, routine and companionship; clinical tasks such as wound care or injections are carried out by NHS community nurses. Together this lets people stay at home.

Costs depend on the level and hours of support. Some people qualify for NHS Continuing Healthcare funding; we can explain how to be assessed. Our costs are tailored to your specific requirements in Durham, so you only pay for what you need.

Yes. We offer visiting, overnight and live-in care in Durham for people who need round-the-clock support.

Yes, regulated by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.

Branch information
Address

Helping Hands Durham, Units 1 & 2 Sunderland Road, Durham, DH1 2LH

Show in maps Durham Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed