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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon–Fri: 8am–7pm, Sat–Sun: 9am–5:30pm
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Dementia Care in Durham

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2,900+ reviews
Durham dementia support from Helping Hands

Dementia takes many forms, and while Alzheimer’s, Lewy Body and vascular may be the most familiar, there are actually over 100 different types, each with their own ways of manifesting. The most common way that dementia gets diagnosed though is when the person concerned, or their loved ones seek a medical opinion about changing behaviour or inability to recall facts, people and places.

Once a diagnosis has been received, thoughts can naturally turn to the future; will the person need care, and will they have to leave their beloved home and go into residential support? Thankfully, Helping Hands can reassure on both those counts, as we’ve been supporting people to live as independently as possible in their own homes for over 30 years. We provide home care on a visiting or live-in basis and all of our carers are dementia experts, thanks to the superb training that they receive with us. If you’d like to learn more about how we could be supporting you, please call the friendly team in Durham today.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
Helping Hands Durham,
Units 1 & 2 Sunderland Road,
Durham, DH1 2LH

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Why dementia home care is a good option

Dementia care at home for someone living with dementia is a positive option because remaining in somewhere familiar, surrounded by precious people, pets and possessions can often help to reduce anxiety and the possibility of agitation. If someone has always been a keen gardener and their garden is their pride and joy, it stands to reason that being able to see the garden still will help them feel more settled and comfortable. The emotional centre of the brain, the amygdala, does not get as affected by dementia as the rest of the brain does, therefore if someone has an emotional connection to something or someone it makes sense that they will feel better being in the presence of it. This all leads to having care at home and how much better it can be for someone, rather than having to leave the place they love and move into an unfamiliar place, away from everything that they hold dear.

Dementia care services tailored to you

We offer two different types of care for our customers; visiting care, where your carer comes to your home at pre-arranged times of the day or night and undertakes your needs in a set period of time, and live-in care, where as the name suggests, the carer will live in your home with you and be there around the clock. Both types of care will see you receive excellent support from our compassionate carers, but for some people the constant presence of a live-in carer is extra reassurance, especially for family members who may live some distance away. Your carer will be able to support you with every aspect of your care needs, including medication, mobility support, meal preparation, housework and much more. You may have previously enjoyed a social life too, well your carer can accompany you to clubs and societies if you’d like, meaning you don’t have to miss out on the things you enjoyed doing before dementia.

Qualified dementia carers in Durham

We ensure that all our carers are rigorously trained in dementia care so that they can look after our customers to the highest standards. The Durham branch selects only the best carers to work for us, ensuring they are compassionate, empathetic and most importantly, that they care. Since 1989, our carers have supported thousands of customers to live as independently as possible in their own homes and we are fully regulated by the Care Quality Commission and Care Inspectorate Wales which demonstrates our commitment to maintaining and exceeding industry standards. We’re also proud to be a part of the Dementia Action Alliance, meaning that we voluntarily agree to work to a set of goals and action points and are committed to transforming care outcomes for people living with dementia.

Contact us for dementia support

Contact us today to discover how we could be supporting you or your loved ones to live their best life in their own home. Our friendly customer care specialists are waiting to advise you seven days a week, so we look forward to hearing from you.