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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon–Fri: 8am–7pm, Sat–Sun: 9am–5:30pm
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Receive care in 24 hours
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Industry leading carer training

Live in care in Durham

4.8 on
2,500+ reviews
Why choose live in care in Durham

At Helping Hands we’ve been providing high quality, person-centred home care for over 30 years, so you could say we’re experts at it! We know how important it is to feel safe and comfortable in your own home and that’s why all of our carers are Disclosure and Barring Service (DBS) registered and knowledgeable about your needs before they ever come to your home.

Our team providing home care in Durham are able to support you in any way you require, with visits from just 30 minutes up to full-time live-in care, so please talk to us about how we can support you in your care journey. Whether you require care for you, your partner or a loved one who lives in the area, with branches across England and Wales we are a large company with family roots, who’ve never lost that personalised touch. We pride ourselves on delivering person-centred care that always focuses on you, so regardless of how we can help you, you’ll always find yourself at the centre of your own care journey.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
Helping Hands Durham,
Units 1 & 2 Sunderland Road,
Durham, DH1 2LH
Reviews and credentials

How we ensure the best quality of care

We are actively collecting and monitoring our reviews and feedback for Live in care Durham to ensure our customers receive the best possible live-in and visiting care service.

taken from Google My Business

4.9 out of 5 stars
4.9 rating

taken from NHS Choices

“Care twice a day for my parents” 26 September 2019

Looking to become a carer in Durham?

Apply here

What’s included with live in care at Helping Hands?

Our dedicated carers in the Durham area can visit you from 30 minutes a week, so whether you’d like some light housework done, a hot meal prepared or perhaps a beloved pet walked, we can help. If you have more complex needs from an ongoing health condition or injury then we can visit as often as you need, to ensure that you are always kept as comfortable as possible. Receiving care in your own home is different to residential care; you get to stay in the place you love, with the people or pets who mean the most to you, surrounded by cherished memories and precious possessions. If you require mobility support to help you in and out of bed, personal care or medication, we can take care of that too, all the time ensuring that your independence is promoted as much as possible and you get to live the life you want to in your own home.

Why you may need care

Perhaps you’ve felt yourself slowing down recently or noticed a loved one is struggling with everyday tasks? Why not sit back with a fresh cup of tea and let one of our Durham carers do the work for you? Whether it’s a weekly call for light housework such as dusting and vacuuming, or a few calls a day to ensure you are always supported, we can help. If you have more complex needs and feel you would like someone with you around the clock that’s no problem; one of our highly trained carers can even live in your house with you, to care for you around the clock.

Carers for limited hour visits

Whether it’s one call a week or several calls a day, our dedicated carers will come to you and deliver the care you ned in your own home, meaning you get to continue living your life with as little disruption as possible. Perhaps it’s overnight that you would prefer some support? That’s fine, as our carers can also work through the night, to make sure that you always have the support you need. Perhaps you find yourself awake when the rest of the household is asleep, but you don’t want them to miss out on rest? Having a carer with you overnight can mean that you get your medication on time and the companionship you want, while your loved ones get the rest they need.

Intermittent long-term visits

Respite care can often require the person to leave their home and move into a residential facility temporarily, but not if you have a respite carer from the Durham team. Care will be delivered in your loved one’s own home, meaning that you get to step away for a while and get the rest and relaxation that is essential when you’re caring for others. Perhaps you want to spend time with your partner, kids or just by yourself? Knowing that your loved one is being properly cared for in their own home will give you the opportunity to do just that.

Carers for immediate situations

When life presents us with an emergency, it’s vital that you know which way to turn to keep anxiety at a minimum. Emergency care from the team in Durham can be started quickly, often the same day, so that if your loved one is discharged from hospital unexpectedly for example, you can be reassured that a care package can be started immediately.

Live in carers in Durham

The team in Durham will be able support you with every aspect of your enquiry, so please contact them to learn more about how we could be caring for you. Our carers are all Disclosure and Barring Service (DBS) screened, rigorously trained when they join us and also have their skills refreshed regularly throughout their Helping Hands career. We are fully regulated by the Care Quality Commission (CQC), and the Durham branch received a ‘Good’ rating in their most recent assessment, meaning you can be confident in the care we’ll deliver.

How to arrange care in Durham

Our team of customer care specialists are waiting for your call, seven days a week, so please get in touch to find out how we could be supporting you.