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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon–Fri: 8am–7pm, Sat–Sun: 9am–5:30pm
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Community Care in Durham

4.8 on
3,150+ reviews
What is community care?

When you’re happy and settled in the home you love, you don’t want to have to be uprooted because you need professional care. Community care at home from our dedicated Durham care local team is the perfect solution when you require extra support but you don’t want to have to move into a nursing or residential home to get it.

You may have lived in your home for decades – it’s the place where you’ve had a happy life with a partner, maybe raised a family and spent plenty of hours enjoying their company, so it makes perfect sense that you will want to avoid leaving there under any circumstances. When you have community care from Helping Hands you get the benefit of more than 30 years of experience caring for our customers in the homes they love, and we’re proud of the difference that we’ve made to so many people’s lives throughout those years.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
Helping Hands Durham,
Units 1 & 2 Sunderland Road,

Looking to become a carer in Durham?

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Who is community care for?

Community care is for anyone who requires care, that can be comfortably carried out in their own home. Over the years Helping Hands have cared for people living with various different disabilities, age-related frailties, life-limiting conditions, complexities, as well as people who would just like a little extra companionship throughout the week. Whether you require respite care, palliative or end-of-life care, one visiting care call a week or around the clock live-in care, we have the knowledge and expertise to keep you safe, comfortable and supported in the home you love.

Care in the Durham community from Helping Hands

By choosing Helping Hands for your care at home you don’t just get expert knowledge from a company considered one of the foremost homecare providers in the UK. You get the reassurance that the carers who come to your home are there because they can’t imagine doing anything else and are dedicated to the well-being of our customers every single day. Because we carefully select the people who become our carers we can be confident that only the most empathetic and kind people will represent us in your home, as we know they believe wholly in our ethos for providing nothing but the highest standards of care at all times.

Not only do we carefully choose our carers but we also train them and encourage their continued development, so that they can apply their updated skills to your care, on top of their existing experience. Our local branch teams across the whole of England and Wales are focused solely on their customers’ care and wellbeing, meaning you get the reassurance of your care being delivered by a large, long-standing private homecare company, mixed with the local, knowledgeable service that makes us stand out from the rest.

We don’t have franchises – we own and manage every one of our 150 local care services, which means we can demand and implement a consistency of care that you just don’t get elsewhere in the industry. Because we’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can be confident that our unwaveringly high standards will never change.

Contact us for Community Support

To discover more about our outstanding local care services in the Durham area, contact our friendly customer care team seven days a week, or chat to the local branch team for more information. You can also find out about what we can offer by looking at our website, or if you prefer you can request a call back for a time that suits you and we’ll be happy to chat to you then.