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Supported Living in Durham

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM today

Existing customer
0191 349 9930

Lines open at 8:30 AM today

Existing customer
0191 349 9930

High quality care in Durham from Helping Hands

Supported living home care in Durham will see you being able to remain living independently while you enjoy the things you love in life. You might like to spend time in the countryside, explore the local community, or attend activities outside of the home. In addition, our amazing visiting and live-in care assistants can undertake tasks for you at home, such as housework, personal care, preparing meals, and helping you to remain mobile. You and your loved ones will also be reassured that all our care and support services are fully regulated by the Care Quality Commission and Care Inspectorate Wales.

Contact us for our variety of care options

You can talk to our friendly customer care team online or over the phone, or pop into your local branch to have your questions answered. With 155 branches across England and Wales, you’ll be sure to find one near to you.

Contact us

Meet the Durham care team
Caitlin Evans
Caitlin Evans

Branch Care Manager

As the Branch Care Manager, it is my responsibility to oversee daily operations, ensure compliance meets the standards expected and that we deliver high-quality, bespoke...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Looking to become a carer in Durham?
Apply here
A smiling man in a light purple uniform holds a brown cardigan on a hanger, showing it to an older person who is partially visible in the foreground.
When to choose supported living

You may be living with complex care needs, perhaps due to physical disabilities, or mental health, or perhaps you are managing well but would appreciate a little extra support. We will be able to support you regardless of your care needs, as we’ve been supporting people to live independently at home since we were founded in 1989. If your family already support you it may be that they need some help to balance everything in their lives too, but even if you only need us for an hour or two a week we’ll become a friendly, welcome presence.

A carer in a purple uniform applies lotion to the hand of an elderly woman who is sitting up in bed and smiling in a cosy, warmly lit room with stone walls.
Expert care services tailored to your needs

You should never have to move out of the home you love and into residential care unless you want to, being able to enjoy exceptional, one-to-one care in your precious home. If you feel you are increasingly needing additional support, or perhaps you want to make the move into your own home, having care and support from Helping Hands will see you remain independent for as long as possible. We work in conjunction with you to plan your package of support, planning around your routine so that you get to live the way you want to. We also promote your independence at all times, encouraging you to do things for yourself while you are still able, always keeping you totally at the centre of your support experience.

A nurse in a purple uniform sits beside an older woman lying in bed, gently holding her hand. The woman, with grey hair, smiles warmly at the nurse in a cosy, softly lit room.
Qualified carers providing supported living in Durham

We always work to the very highest standards, making a difference every single day to thousands of people across England and Wales. We have dedicated carers throughout our branch and live-in networks, exemplifying the values that we have always held true for more than 30 years. Whether our carers are new to the industry or have been caring for years, we still ensure they have all the skills they’ll need to support you fully in your own home. We build on their foundation of knowledge and help them to develop in the areas of interest to them, helping them to forge a career and stay with us for as long as they want to. We’re so proud that many of our managers began as carers with us and they then mentor their teams to do the same. We only employ kind and compassionate people, knowing that they’ll have the necessary qualities to go above and beyond for the people in our care. Learn about live in care in Durham today.

Contact us for our variety of care options

You can talk to our friendly customer care team online or over the phone, or pop into your local branch to have your questions answered. With 155 branches across England and Wales, you’ll be sure to find one near to you.

Contact us
Branch information
Address

Helping Hands Durham, Units 1 & 2 Sunderland Road, Durham, DH1 2LH

Show in maps Durham Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed