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Locally managed service

East Anglia

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Live-in care and visiting home care in East Anglia

Our flexible live-in care services are available across East Anglia, including Norfolk, Suffolk, Cambridgeshire, Peterborough and the surrounding areas. We enable people to receive the finest high-end care, to live comfortably and independently within their own homes, surrounded by friends, family pets and personal belongings, avoiding a move into a residential care home.

Whether you need full-time live-in care, short-term respite, convalescence or planning for your long-term care, or you simply require just a single call per day, we will be able to work around your needs. Carers can live with your loved one in their own home, or visit as frequently as you need, from 30 minutes through to longer “sit-in” sessions that may take most of the day or even help during the night.

Helping Hands has been providing exceptional home care since 1989 and is still proudly family-owned and run. We are regulated by the Care Quality Commission (CQC) and are committed to providing an unparalleled care service, ensuring we meet the highest possible standards of quality home care. Helping Hands live-in care packages are tailored personally to your care needs. We work with doctors, nurses and many private hospitals to deliver home care and housekeeping that meets your exact requirements.

We carefully match you with a fully-trained carer who will live with you in your home, supporting you with your day-to-day needs and even being on call overnight. Whether it’s helping with personal care, going to the toilet, help taking medication, housekeeping or moving round the house, many of our carers become a lifeline to our customers, enabling them to live the way they want every day.

If you have an acquired or progressive medical condition or have been recently injured and need support around the home, one of our nurse-led carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it and help to administer it.

Most importantly, we carefully manage the entire process for you, from start to finish so you don’t have to!

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Meet Allison, our Live-in Care Manager

Allison Heighington, East Anglia Live-in Care Coordinator

"Hi, I’m Allison I’m the Live-in Care Manager for East Anglia. It’s a big area to cover, but I joined Helping Hands because I was looking for a new challenge. East Anglia is home for me: I lived in Norfolk as a child and into adulthood. I then moved to Canada, where I stayed for 20 years, before moving back home to Norfolk in 2008. I know the area I manage inside out, and it’s fantastic to be able to provide such a worthwhile service in the local community."

Areas across East Anglia that we cover:

Aldeburgh Attleborough Aylsham
Baldock Burwell Bury St Edmunds
Cambridge Cromer Diss
Downham Market Ely Eye
Fakenham Framlingham Great Yarmouth
Halesworth Harleston Holt
Ipswich King’s Lynn Lowestoft
Mildenhall Newmarket North Walsham
Norwich Peterborough Royston
Saxmundham Sheringham Thetford
Tiptree Wells Wishbech
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The carers are very easy to work with and the person for whom they care is appreciative of the nurture and care shown.

Kevin, a visiting care customer

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Friendly, expertly trained, qualified carers in East Anglia

The idea of welcoming a new person into your home and life may seem a little daunting and unsettling at first. With a handpicked live-in carer, matched perfectly to you, your life can stay much the same as before. We’ll walk you through each step of the way and place up most importance on matching you with someone you feel the most comfortable with and who understands your routines, likes and interests.

Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence where they develop a wide knowledge of personal care through to complex condition-led care. But the training does not stop there. Every Helping Hands carer takes part in ongoing training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

How live-in care is helping Dorothy
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I cared for a family member when I was younger and that really inspired me. It’s so fulfilling to do something that genuinely helps another person.

Elspeth, a live-in carer

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Find out more about live-in care or visiting care in East Anglia

Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering live-in care or visiting care in East Anglia and would like to discuss your options, simply call one of our friendly advisors today on 01603944711 and we can talk you through the options that could work for you. Our phone lines are open seven days a week.

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