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Visiting care and home care in East Sussex

After the Romans departed England, the ancient kingdom of the South Saxons became established in East Sussex in the 5th century AD. The uplands of the area have given up many archeologically important finds since then, some left by the plentiful invaders including the Romans, and the Normans, especially after the Battle of Hastings in 1066. Traditional industries in the area which have now all but disappeared included ironmaking, fishing, and wool, but in their place East Sussex has people working in construction, agriculture, real estate, and many who commute into London daily.

Helping Hands have been supporting people to live as independently as possible in their own homes since we were established in 1989. While we can’t claim a history to rival that of East Sussex, we have been supporting people for decades, which explains why we’re considered one of the UK’s foremost private home care providers. We offer visiting and live-in care to people across the area, all of which is fully regulated by the Care Quality Commission and the Care Inspectorate Wales.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in East Sussex

Our carers provide a wide range of support across East Sussex, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in East Sussex
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in East Sussex
    Alison Jones
    Alison Jones

    Area Care Manager

    As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

    More about Alison Jones
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in East Sussex

    Our home care delivery is always of the highest quality, making sure you are kept as comfortable and independent as possible in the home you love. We understand home care, as we’ve dedicated so many years to providing it, and we’re passionate about keeping our customers at the centre of their own care journey at all times. We offer exemplary person-centred care, working hard to keep people in control of their own lives, while providing their personal care, housekeeping, companionship, and so much more.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Live-in care is very special – by having someone living in your home you get around the clock support, companionship, and the knowledge that you’re never alone. This isn’t just reassuring for you, it’s also a comfort for your loved ones who may be living further away. While your live-in care in East Sussex carer will ensure all of your practical tasks get completed, such as your meal preparation, personal care, and housekeeping, your carer will also be happy to accompany out of the house to help you enjoy your local surroundings and take part in the community if you’d like to.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in East Sussex

    Helping Hands have never been a care agency, we’re a private home care company and always have been. This distinction matters because care agencies traditionally charge you exorbitant fees for tasks that should be included in the service. This includes matching you with a suitable carer, checking their background, and organising their employment. You won’t get comprehensive support from a care agency either, they’ll have little to do with your care experience once they’ve been paid. Helping Hands, however, will always fully manage your service and ensure that your care experience remains consistently excellent.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in East Sussex

    We look after our carers because they look after you – it’s that simple. We feel that our carers are amazing people for consistently going above and beyond to ensure our customers live well in the home they love. They spend time getting to know their customers and they’ll soon become a trusted friend, meaning you look forward to their visits or having them around every day. Don’t worry that your home won’t feel your own anymore by having someone living in either, as they’ll never overstep boundaries and will always respect your privacy.

    Supporting communities across East Sussex

    Our carers provide home care in East Sussex and nearby areas including these locations.

    FAQs

    Home care in East Sussex is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in East Sussex depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in East Sussex.

    Home care in East Sussex can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in East Sussex, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0330 037 6958
    Branch information
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed