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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon – Fri: 8am – 7pm, Sat – Sun: 9am – 5:30pm.

CQC & CIW Regulated
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4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Eastbourne

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0132 340 9783

Lines open at 8:00 AM today

New customer
Request a callback

Lines open at 8:30 AM today

Existing customer
0132 340 9783

Visiting care and home care in Eastbourne

Our branch providing hi quality home care in Eastbourne is fully-managed by a specialist care manager, with a plethora of compassionate carers determined to deliver the very best quality of care to your home.

As a fully-regulated nationwide home care provider, all our staff are highly-trained and monitored by the Care Quality Commission to ensure they are well-equipped for even the most complex of needs. 

From their office that is just a stone’s throw away from the sea, our dedicated team of Helping Hands home carers are available to support families living in Bexhill-on-Sea, Hastings, Uckfield, Lewes, Seaford, East Dean, Pevensey Bay, Polegate and surrounding areas.

Quality care at home

From short term support to longer term visits and live-in care, our Eastbourne team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Eastbourne care team
Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Eastbourne branch is fully regulated and accredited by the CQC

Find out more
Home care in Eastbourne

With no limit on what home care can help with, our team  providing home care in Eastbourne will work with you to build a personalised care plan that is centred entirely around you and your needs. Our experienced carers are here for you and your loved ones, no matter what you need help with. And with visits available from as little as 30 minutes up to several hours a day, we can provide a bespoke service that is entirely tailored to you.

Whether you need visits that are little and often to help you around the house or more complex support for a progressive condition, Samantha and her team will work with you to ensure that you have dedicated support at your fingertips whenever you need it.

As a business that was built on a foundation of family values, we understand the importance of feeling safe and independent in your own home. With you at the heart of our service, we will work with you and your loved ones to ensure that you have everything you need to continue to live your life entirely on your terms – just with a little help along the way.

24/7 live in care

Your independence is incredibly important to us, and with live-in care in Eastbourne from Samantha and her team, you will have the support you need without facing the added disruption or distress which can be caused by moving into residential or nursing care.

We’ll work with you to find a suitable carer to live with you in your home so that you have the level of support you need without having to leave the place you know best. Regardless of your age, condition or requirements, Samantha and her team will work closely with you to build a personalised live-in care package that is centred entirely around you.

Why Helping Hands is better than a care agency in Eastbourne

We’re committed to providing exceptional home care to people living in Bradford and the surrounding area. Helping Hands are a private care provider, rather than a care agency, which means we employ and pay our carers directly. We want our carers to be able to give you all of their energy and attention, so we do everything we can to look after their wellbeing.

We also want the very best for our customer, so there are no annoying hidden costs or unwanted extras with us – we’re fully transparent about all of our fees, so you can have total confidence that you’re getting exactly what you want and need from us. And, for your added peace of mind, all of our care is fully regulated by the Care Quality Commission and Care Inspectorate Wales, demonstrating our commitment to exceptional standards of care each and every day.

Award-winning training for our Eastbourne home carers

Each of our home carers complete a stringent recruitment and training process that enables them to have the knowledge and experience to support your every need. What’s more, they all possess the one quality that is needed to become an excellent carer – they all genuinely care.

Upon completing their fine-tuned recruitment process including full background checks, each of our carers complete a comprehensive training course that covers a variety of modules including moving and handling, safeguarding, medication administration, equality and diversity and many more. So with their expert training and previous industry experience, you can rest assured that you are in safe hands.

Since our inception in 1989, we’ve been providing person-centred home care to thousands of families across the UK. And as a result, we are proud to be the only home care provider to be endorsed as a Centre of Excellence by Skills for Care, and we are also fully regulated by the Care Quality Commission (CQC).

Other areas we cover
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Branch information
Address

Helping Hands Eastbourne, Unit 12a, Pacific House, Easter Island Pl, BN23 6FA

Show in maps Eastbourne Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed