Visiting care and home care in Folkestone
Since 1989, Helping Hands have been caring for people up and down the country, making sure they are safe and well in their own homes. From support with the symptoms of dementia to assistance with keeping in touch with friends and doing your weekly shop, our home care in Folkestone can help with all elements of visiting care that not only caters to your physical needs but to your emotional and psychological needs too.
We understand that care needs can arise quickly or swiftly change if you become unwell or your situation changes. That’s why we offer flexible support plans that adapt around you and your requirements so that you never have to worry about not getting the care that you need. We can also provide quick starts if your regular care giver is unavailable or you’ve been let down by another care provider – simply give us a call and we can arrange a home visit, usually within 24 hours if you need urgent assistance.

Quality care at home
From short term support to longer term visits and live-in care, our Folkestone team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Folkestone care team
Sarah Pennington
Branch Care Manager
My role is the registered branch manager of Folkestone. My responsibilities are to support the office staff with the smooth running of the branch, recruiting...
Alison Jones
Area Care Manager
As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...