Live-in care and visiting home care in Folkestone, Dover & Deal
Melony Fairchild, our Head of Service for Home Care, and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Folkestone, Dover & Deal and the surrounding areas. This is what Melony has to say about the home care service we provide in the local area.
Meet Melony, our Head of Service for Home Care
Melony leads our visiting care services at Helping Hands. She explains, “I am responsible for overseeing our home care branches nationwide and helping them to continue providing the best possible care for our customers. I’m also involved in making sure that our carers have all the training and support they need to make this happen.”
Highly skilled in home care, and with several years’ experience as a CIW Registered Manager, Melony and her team help to ensure that customers get the continuity of care they want, on their terms.
She adds, “I have seen first-hand how expertly managed home care can bring relief to families who need a little extra help and support."
Folkestone, Dover & Deal visiting home care
Here at Helping Hands we offer individually tailored high quality home care in Folkestone, Dover & Deal and the surrounding areas. Still family owned and run, we draw on 29 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.
Melony and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those who have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.
The team of dedicated carers across Folkestone, Dover & Deal and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and Melony. We draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
The carers were well-trained, professional, friendly, and kind. We are all so pleased Helping Hands was there for us and would recommend them to others.
Sandra, a Helping Hands customer
Live-in care in Folkestone, Dover & Deal
If you need a more intense level of home care in Folkestone, Dover & Deal, our carers are fully trained to provide you with the help and support that you need. Our live-in care services mean that one of our carers can be there to support you around the clock.
If you have a progressive medical condition or have been recently injured and need support around the home, one of our nurse-led carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it and help to administer it.
You can be confident in the expert knowledge of our carers. They have each been fully trained at our very own Centre of Excellence in Warwickshire, and provided with specialist support and extra training to help them grow and develop in their roles. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.
Friendly, qualified carers in Folkestone, Dover & Deal
Our Folkestone, Dover & Deal carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.
Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in ongoing training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.
Our carers are also committed to ensuring that you receive the best condition-led care available, and work with local GPs to understand how best to support you.
I feel so supported by all of the team. Excellent training was provided – it was so informative and to the point. All in all, a great place to work.
Darby, a carer in Maidstone
Find out more about home care in Folkestone, Dover & Deal
Choosing the right care option can often seem like a daunting decision, but Helping Hands is here to help. If you are considering visiting care or live-in care in Folkestone, Dover & Deal and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.
Areas across Folkestone, Dover & Deal that we cover:
The branch opening hours for Folkestone, Dover & Deal are listed below, however our team is available to take your call seven days a week. Call us today to discuss your home care options.