Since 1989, our talented staff at Helping Hands have been caring for those who are vulnerable or have additional needs in their local community. Our aim and ethos is to enable as many people as possible to remain living in their own home, without having to move into residential care.
This ethos is also shared by our dedicated branch team in Godalming. An historic market town set upon the River Wey, Godalming is an ideal place to rest and relax and take in the beautiful surroundings of the Surrey countryside.
Quality care at home
From short term support to longer term visits and live-in care, our Godalming team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Hi, I'm Michelle. I am an experienced care manager and director with over 22 years' experience in the care profession. In my spare time, I love to travel overseas, go for long walks with my dog, dine out and cook. I enjoy entertaining and event organising, and spending time with my grandchildren.
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers' needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are 'hardwired' to care.
Our Reviews
Fully regulated by the CQC
Our Godalming branch is fully regulated and accredited by the CQC
The idea behind visiting home care is to support you little and often in a way that fits into your day-to-day life. This means you can still go about your day in the way you choose – just with an extra helping hand along the way. Our visiting care support covers, but is not limited to personal care, housework, mobility support, medication management, and – perhaps most importantly – companionship.
Why we’re not a Care Agency in Godalming
At Helping Hands, we’re a private care provider rather than a care agency, which means that you won’t get any annoying hidden costs or unwanted extras from us. We’re completely upfront about our care fees, and because you’ll have control over your care plan, you’ll know exactly what to expect from us in terms of weekly hours, level of care and type of support. We can also adapt your care accordingly as your situation changes.
Live-in care Godalming
Live in care in Godalming is a direct alternative to moving into a nursing home as it allows you to receive 24-hour support but from the comfort of your own home. There are lots of benefits to choosing live-in care, particularly if your needs are more complex. If you do have clinical needs that require close monitoring, we have our own team of nurses who oversee any clinical aspects of care, and make sure our carer is fully trained to support you.
Private care in Godalming
Why leave your beloved home and move into residential care, when you can have exceptional support delivered in your own home? You’ll discover friendly, knowledgeable professionals at your local branch in Godalming, meaning you or your loved one will enjoy a bespoke service that is tailored to you and your routines. With short, regular calls or round-the-clock support, we’ll be sure to find the ideal care solution for you or a loved one.
Fully-trained carers in Godalming
We wouldn’t be one of the leading home care providers in the UK if it wasn’t for the thorough training and careful selection of our wonderful carers. All of our carers undergo an enhanced Disclosure Barring Service (DBS) check before they join us, and we also carry out extensive character references too. After all, our carers are trusted to go into your home and look after your wellbeing, so we need to ensure that we have completed all of the necessary safety checks before they begin their journey with us.
Home care in Godalming can be a great solution at many different stages of life. Some people reach a point where everyday tasks begin to take a little longer, while others may need support following an illness, hospital stay or change in mobility. Home care allows individuals to remain in familiar surroundings while receiving the help they need to live well and safely. Helping Hands in Godalming support people with a wide range of needs. Whatever your situation, our local care team take the time to understand what matters most to you and build support around your routines and preferences.
The cost of home care in Godalming depends on the type and level of support required. Factors such as the number of hours needed, the complexity of care and whether support is visiting or live-in will all influence the final cost. During your free care assessment, your Godalming Care Manager will explain the cost of your proposed care plan clearly and transparently. We don’t believe in hidden charges or unnecessary extras, so the price you are given is the price you’ll pay. Care plans are tailored carefully to ensure you receive the right level of support without paying for services you do not need.
Care needs can change over time and flexibility is central to how Helping Hands work. If your circumstances change, your care plan can be adjusted to reflect new routines, additional support or reduced hours. Our brilliant Godalming care team will work closely with you and your family to make sure your care continues to meet your needs and fits into your daily life.
Care can often begin within 48 hours of your initial phone call, depending on availability. The Godalming care team understand that care needs can arise unexpectedly, and will always be transparent about how quickly support can start.
Getting started is simple. A friendly member of the Godalming team will arrange a free care assessment in your home with a local Care Manager. This conversation focuses on your needs, preferences and goals, allowing the care team to recommend the most suitable support.
Yes. All Helping Hands carers in Godalming are fully insured, bonded and employed directly by Helping Hands. Each carer completes thorough background checks, professional training and ongoing supervision to ensure safe, high-quality care.
If your regular carer is unavailable, the Godalming care team will arrange a suitable replacement. Every carer receives the same high standard of training and will be fully briefed before supporting you.
