Home care in Hartlepool
Visiting care and home care in Hartlepool
In the 18th Century, Hartlepool became known for its medicinal springs, with the ferruginous waters rich in salts of iron being celebrated. In July 1765 the poet Thomas Gray visited the town to "take the waters", and wrote “I have been for two days to taste the water, and do assure you that nothing could be salter and bitterer and nastier and better for you...I have nowhere seen a taller, more robust or healthy race.”
We all know that water is essential to our wellbeing but if you need a little more than that, we can help. Our visiting and live-in care services will support you expertly in your or your loved one’s own home.
Quality care at home
From short term support to longer term visits and live-in care, our Hartlepool team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Hartlepool care team
Susan Lawn
Branch Care Manager
As Branch Manager it is my responsibility to ensure the safe and effective day to day management of the branch, providing guidance and support to...
Michelle Dutton
Area Care Manager
I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
