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Home care in Hastings

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM today

Existing customer
01323 409783

Lines open at 8:30 AM today

Existing customer
01323 409783

Visiting care and home care in Hastings

Undoubtedly most famous for the battle that bears its name, Hastings is a seaside town that offers many attractions documenting 1066, but also plenty of contemporary amusements too. Also renowned as an important fishing port, it is in fact home to the UK's largest beach-based fishing fleet.

We respect history at Helping Hands, as we’re very proud of our own, which stretches back to 1989 and sees us as one of the UK’s foremost homecare providers. Offering live-in or visiting care from just 30 minutes, our carers are compassionate and empathetic and regularly go above and beyond to ensure that their customers get to live their very best life in the home they love.

Quality care at home

From short term support to longer term visits and live-in care, our Hastings team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Hastings care team
Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Hastings branch is fully regulated and accredited by the CQC

Find out more
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FAQs

Home care in Hastings can be a valuable solution whenever someone would benefit from extra support while remaining in their own home. This may be due to age, reduced mobility, a long-term health condition or recovery following illness or surgery. Many people also choose home care simply because they want a little help with daily routines while maintaining independence and familiarity. In Hastings, we provide flexible support that fits around individual lifestyles. Some people need just a few visits each week for help with personal care, meal preparation or companionship, while others may require daily visits or even full-time live-in care.

The cost of home care in Hastings varies depending on individual circumstances. Factors such as how often care is required, the length of visits and whether care is visiting or live-in will all influence the overall cost. There is no one-size-fits-all approach, which is why Helping Hands tailor every care plan carefully. During the free initial care assessment, your Hastings Care Manager will talk through your needs in detail and explain the costs clearly. And, for full transparency, there are no hidden charges or unexpected add-ons. The price agreed in your care plan is the price you will pay.

Yes, flexibility is a core part of home care. Needs can change gradually or suddenly and your care plan can be updated at any time. Whether you need additional support following a hospital stay or find that you require fewer visits, the Hastings care team will work with you to make the necessary adjustments.

Care can often be arranged within 48 hours, depending on availability. The Hastings care team understand that support is sometimes needed urgently and will always be honest about how quickly care can begin.

Your care journey starts with a friendly phone call to the Hastings team. A free care assessment will then be arranged in your home with a local Care Manager. This is a relaxed discussion focused on understanding your needs, preferences and expectations. We’ll then start your care on a mutually-agreed date, focusing on the areas of life in which you need assistance.

Yes. All Helping Hands carers in Hastings are fully insured, bonded and employed directly. Each carer completes background checks, comprehensive training and ongoing supervision.

If your usual carer is unavailable, the Hastings care team will arrange a trained replacement. All carers follow the same high standards and will be fully briefed before providing support.

Branch information
Address

Helping Hands Eastbourne, Unit 12a, Pacific House, Easter Island Pl, BN23 6FA

Show in maps Hastings Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed