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Home care in Haverhill

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0128 454 5620

Lines open until 5:30 PM

Existing customer
0128 433 4049

Lines open until 7:00 PM

New customer
0128 454 5620

Lines open until 5:30 PM

Existing customer
0128 433 4049

Branch information

Our wonderful carers in Haverhill are expertly trained to provide a truly person-centred array of care services for people with varying needs, conditions, preferences and circumstances. Our support focuses on allowing you to continue living in the home that you love and maintain as normal a lifestyle as possible – including keeping up all your favourite routines, hobbies and activities.

We also place great emphasis on ensuring every customer has full peace of mind about the quality and reliability of their support, which is why all of our care services in Haverhill are independently regulated by the Care Quality Commission (CQC).

Quality care at home

From short term support to longer term visits and live-in care, our Haverhill team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Haverhill care team
Zoe Parry
Zoe Parry

Branch Care Manager

I've been with Helping Hands for 4.5 years, starting my journey in homecare here. I'm proud to work for a company that helps individuals stay...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Haverhill branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Haverhill

We know how important it is to partner with a care provider you can trust, and to have a care plan that is completely focused on your own short-term and long-term needs. From your very first phone call to our friendly customer support team, we’ll make sure that your requirements and preferences are at the heart of every decision that’s taken regarding your care – down to the finest details. It might be that you’re living with a complex condition, such as a type of dementia, which requires specialist support, or maybe you just like going to bed at certain times or like to take your tea a certain way. Whatever your requests, our carers love making sure you’re as happy as possible for every step of your care journey.

24/7 live in care support

If you’re currently receiving visiting care but are at a stage where you’d benefit from an additional level of support, you may wish to consider whether live-in care might be the natural next step for you. Live-in care gives you the opportunity to have one of our wonderful carers come to live with you in your home. You’ll provide them with their own room, and they’ll offer proactive, round-the-clock support and companionship to ensure all your needs are being met. We know that inviting a stranger into your home to live with you might be a daunting decision to take, which is why we only hire incredibly kind and friendly people to our live-in care team, and we’ll even let you choose a carer who fits your needs and matches your personality. In fact, many of our customers end up becoming truly great friends with their Helping Hands live-in carers.

Why Helping Hands is better than a care agency in Haverhill

Helping Hands are a private care provider, rather than a care agency. This means we’re able to provide a number of guarantees which certain agencies don’t. For instance, we employ every carer directly, which means you won’t need to worry about paying them and can be confident that we’re prioritising their well-being at all times. We also provide every Haverhill carer with our industry-renowned training, as well as ensuring they pass a number of strict background checks, so you can have total confidence in their ability to provide you with truly first-rate care. A major feature of the service we offer is that it is fully managed, which means that if your regular carer needs to take a break, we’ll always arrange for someone to provide cover.

Qualified carers providing a variety of care services in Haverhill

Our wonderful carers truly are exceptional at what they do, and are one of the main reasons why our customers love our home care. In fact, we’re the most widely-trusted home care provider in the UK, with an average rating of 4.8 from 4000 reviews. We’re extremely selective about who we recruit to our Haverhill care team, only hiring people who clearly possess a naturally kind and compassionate outlook and are committed to looking after others. All new carers undergo enhanced-DBS checks, and receive our comprehensive carer training which equips them to provide a wide range of services to people with varying needs.

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Branch information
Address

Helping Hands Bury St Edmunds, 4 King's Mews Road, Bury St Edmunds, Suffolk, IP33 3DE

Show in maps Haverhill Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed