Home care in Herefordshire
Visiting care and home care in Herefordshire
Surrounded by bustling market towns that are complemented by beautiful countryside and the neighbouring hills of Wales, Herefordshire is an English landscape at its very best. This relaxing place encourages you to simply sit back, relax, and enjoy the scenery.
Our team of carer qualified by the Care Quality Commission provide home care across the county, including Bromyard, Hay-on-Wye, Hereford, Kington, Ledbury, Leominster, Ross-on-Wye, Symonds Yat, Wye Valley and the surrounding areas.
Built on a foundation of care that has lasted for over 30 years, the team in Herefordshire have a wealth of experience in home care and are able to support those with few to complex needs.
Quality care provided in your own home
Home care from our Herefordshire team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Herefordshire care team
Area Care Manager
Hello, I’m Denny, area manager for Helping Hands’ Central region. It’s my responsibility to meet with customers to gain feedback on a regular basis and ensure that they are happy with our service, to meet potential new customers face-to-face and to manage a wonderful team of visiting carers, supporting them with supervisions and appraisals. I am also a Dementia Champion, which has really developed my understanding of support and supervision for those working with, and living with, the condition.
Regional Care Director, Central and New Branches
Head of Live-in Care, Central
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Herefordshire to ensure our customers receive the best possible live in and home care service.
Other care we provide
Home care in Herefordshire to suit you
Home care in Hereforshire is designed to fit into your lifestyle, we can provide anything from 30-minute visits to several calls throughout the day that can increase or decrease depending on your preferences or symptoms.
So, if you need gentle reminders three times daily to take medication or need an extra pair of hands to help with the housework now that you’ve reached your seniors years, we’re here to help.
24/7 live in care support
With our live-in care in Herefordshire service, we can provide constant, round-the-clock care to you in your own home. Apart from having one-to-one support, live-in care also means that you get to stay in the place you know and love and feel at your most comfortable – your own home. This can be particularly beneficial if you’re living with a partner or beloved pet that you don’t want to be without.
We are also fully supported by a team of professional and experienced clinical nurses, which means that we can provide care for more complex conditions and care needs. So, whether you need PEG tube feeds at regular intervals or someone to change and clean your stoma, your live-in carer will work closely with a nurse to ensure that this is done safely and efficiently, whilst ensuring you’re comfortable and at ease.
Discover more on what is live-in care here.
Why Helping Hands is better than a care agency in Herefordshire
We are extremely proud of our carer training, covering topics such as manual handling, first aid, dementia and personal care. Each of our carers – whether they have previous experience or not – are required to go through an intense training programme, as well as regular refresher courses to keep their skills current.
Although all of our carers are fully-trained before they begin providing care for our customers, we only select carers that are passionate, kind and patient – something that can’t be taught but is just part of someone’s nature. That way, we can ensure that we are sending carers into customers’ home that truly do care.
As with any other health care provider, we are closely monitored by the Care Quality Commission (CQC), who ensure our practices and policies are safe, responsive and effective. We are also aligned with the Dementia Action Alliance (DAA), Spinal Injury Association (SIA) and the United Kingdom Acquired Brain Injury Forum (UKABIF), who all promote the understanding and latest research for their respective conditions.