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Live-in care and home care across Herefordshire

Surrounded by bustling market towns that are complemented by beautiful countryside and the neighbouring hills of Wales, Herefordshire is an English landscape at its very best. This relaxing place encourages you to simply sit back, relax, and enjoy the scenery. And that’s exactly what the team of Helping Hands carers can help you to do too.

Our team of carers provide care across the county, including Bromyard, Hay-on-Wye, Hereford, Kington, Ledbury, Leominster, Ross-on-Wye, Symonds Yat, Wye Valley and the surrounding areas.

Built on a foundation of care that has lasted for over 30 years, the team in Herefordshire have a wealth of experience in home care and are able to support those with few to complex needs.

Meet Monica, our Regional Care Director

Monica Ahir

"Hello, I’m Monica. I have lived and worked in the West Midlands for over 15 years and so have a great knowledge of the area and branches that I manage. The quality of care provided by Helping Hands branches is invaluable and so personalised. This ensures we meet the needs of every single customer which is of paramount importance to me and my team. In my spare time, I enjoy reading, spending time with my family and going on exotic holidays!"

Live-in care for extra reassurance

Since our very humble begins in Warwickshire in 1989, we have been providing home care to thousands of people across England and Wales who need extra support but don’t want to opt for residential care. Now 30 years later, we’re still enabling many people to retain their independence, regardless of their condition or additional needs.

With our live-in care service, we can provide constant, round-the-clock care to you in your own home. Apart from having one-to-one support, live-in care also means that you get to stay in the place you know and love and feel at your most comfortable – your own home. This can be particularly beneficial if you’re living with a partner or beloved pet that you don’t want to be without.

We are also fully supported by a team of professional and experienced clinical nurses, which means that we can provide care for more complex conditions and care needs. So, whether you need PEG tube feeds at regular intervals or someone to change and clean your stoma, your live-in carer will work closely with a nurse to ensure that this is done safely and efficiently, whilst ensuring you’re comfortable and at ease.

Discover more on what is live-in care here.

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My mum has two amazing live in carers – not only do they care for her beautifully, they make her happy and enable her to enjoy things we never thought possible after a devastating stroke.

Laura, a live-in care customer

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Visiting care across Herefordshire

Visiting care, or domiciliary care as it’s also known, are regular care calls throughout the day or week timed to suit your needs and existing schedule. Designed to fit into your lifestyle, we can provide anything from 30-minute visits to several calls throughout the day that can increase or decrease depending on your preferences or symptoms. So, if you need gentle reminders three times daily to take medication or need an extra pair of hands to help with the housework now that you’ve reached your seniors years, we’re here to help.

Although we don’t currently have a visiting care branch in Herefordshire, we do have branches in Abergavenny, Gloucester and Worcester, where the teams will be happy to help you and discuss the different visiting care options with you.

Specialist dementia care from our experts

Dementia is an umbrella term for a number of different diseases and conditions that have varying symptoms and affects each individual very differently. That’s why we ensure our carers a fully trained to understand and support different types of dementia and to get to know the individual they are caring for so that they can provide the best person-centred care possible.

It’s not easy for the individual or their family when they’ve been diagnosed with dementia. There are many questions and anxieties that are extremely common, but our specialist dementia carers will be there for all of you to give you the reassurance you need. And as your condition progresses, we’ll adapt your dementia care package to reflect your changing needs whilst continuing to maintain your freedom and independence as much as possible.

Elderly care to support you in your senior years

As we get older, things that we once used to be able to do with ease may not be as straight forward now. You may notice that you’ve started to get behind on the housework or you struggle to get in and out of bed every day. But with our friendly carers in Herefordshire, you needn’t struggle by yourself. Designed to support you in a way that suits you, we’ll swiftly put a package of care in place that is person-centred and reflects what you need. We’ll also work with you to find a private carer to come and support you with whatever you need help with – whether that’s personal care or household duties.

Elderly care isn’t just about taking care of the practicalities; it’s about taking care of your emotional wellbeing too. We’ll work with you to find a carer that suits your personality and shares similar interests to you so that you don’t ever have to feel alone.

Respite care for short-term needs

If you’re considering having a live-in carer, respite care could be a great way to see how you or a loved one gets on with having someone live with them to provide round-the-clock care. To ensure the transition between your current care arrangement is smooth and hassle-free, we’ll make sure that we meet with everyone involved so that everything is handed over correctly and your care routine is left unaltered.

Taking a break from caring for a loved one or friend is vital, particularly if you’re their full-time carer. It can allow you both to get some space and recharge your batteries both physically and mentally. Respite care can provide a bridge between your break so that the person you usually care for still has the same level of care they are used to and expect from you, just delivered by a different person.

Friendly and professional carers across Herefordshire

We are extremely proud of our carer training, covering topics such as manual handling, first aid, dementia and personal care. Each of our carers – whether they have previous experience or not – are required to go through an intense training programme, as well as regular refresher courses to keep their skills current.

Although all of our carers are fully-trained before they begin providing care for our customers, we only select carers that are passionate, kind and patient – something that can’t be taught but is just part of someone’s nature. That way, we can ensure that we are sending carers into customers’ home that truly do care.

As with any other health care provider, we are closely monitored by the Care Quality Commission (CQC), who ensure our practices and policies are safe, responsive and effective. We are also aligned with the Dementia Action Alliance (DAA), Spinal Injury Association (SIA) and the United Kingdom Acquired Brain Injury Forum (UKABIF), who all promote the understanding and latest research for their respective conditions.

Find out more about live-in care across Herefordshire

If you’d like to find out more about the care options that Sarika and her team are able to provide for you, please get in touch with us. Our lines are open seven days a week.

We understand that it might be quite difficult to discuss yours or your loved ones’ care needs, but our friendly advisors will talk you through the different options we have and be able to put your mind at ease.

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