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Home care in Herefordshire

Excellent 4.5 Star Rating 5,150+ reviews on
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4.5 Star Rating
Excellent | 5,150+ reviews

Lines open at 8:00 AM today

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Lines open at 8:30 AM today

Existing customer
01432 623115

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer
01432 623115

Live-in care and home care across Herefordshire

Surrounded by bustling market towns that are complemented by beautiful countryside and the neighbouring hills of Wales, Herefordshire is an English landscape at its very best. This relaxing place encourages you to simply sit back, relax, and enjoy the scenery.

Our team of carer qualified by the Care Quality Commission  provide home care across the county, including Bromyard, Hay-on-Wye, Hereford, Kington, Ledbury, Leominster, Ross-on-Wye, Symonds Yat, Wye Valley and the surrounding areas.

Built on a foundation of care that has lasted for over 30 years, the team in Herefordshire have a wealth of experience in home care and are able to support those with few to complex needs.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Herefordshire

Our carers provide a wide range of support across Herefordshire, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Herefordshire
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Herefordshire
    Claire Garside
    Claire Garside

    Area Care Manager

    Hello, I'm Claire, Area Manager in the South West. I am mainly responsible for ensuring that each of our carers has the support and training...

    More about Claire Garside
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Herefordshire to suit you

    Home care in Hereforshire is designed to fit into your lifestyle, we can provide anything from 30-minute visits to several calls throughout the day that can increase or decrease depending on your preferences or symptoms.

    So, if you need gentle reminders three times daily to take medication or need an extra pair of hands to help with the housework now that you’ve reached your seniors years, we’re here to help.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    With our live-in care in Herefordshire service, we can provide constant, round-the-clock care to you in your own home. Apart from having one-to-one support, live-in care also means that you get to stay in the place you know and love and feel at your most comfortable – your own home. This can be particularly beneficial if you’re living with a partner or beloved pet that you don’t want to be without.

    We are also fully supported by a team of professional and experienced clinical nurses, which means that we can provide care for more complex conditions and care needs. So, whether you need PEG tube feeds at regular intervals or someone to change and clean your stoma, your live-in carer will work closely with a nurse to ensure that this is done safely and efficiently, whilst ensuring you’re comfortable and at ease.

    Discover more on what is live-in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Herefordshire

    We are extremely proud of our carer training, covering topics such as manual handling, first aid, dementia and personal care. Each of our carers – whether they have previous experience or not – are required to go through an intense training programme, as well as regular refresher courses to keep their skills current.

    Although all of our carers are fully-trained before they begin providing care for our customers, we only select carers that are passionate, kind and patient – something that can’t be taught but is just part of someone’s nature. That way, we can ensure that we are sending carers into customers’ home that truly do care.

    As with any other health care provider, we are closely monitored by the Care Quality Commission (CQC), who ensure our practices and policies are safe, responsive and effective. We are also aligned with the Dementia Action Alliance (DAA), Spinal Injury Association (SIA) and the United Kingdom Acquired Brain Injury Forum (UKABIF), who all promote the understanding and latest research for their respective conditions.

    Supporting communities across Herefordshire

    Our carers provide home care in Herefordshire and nearby areas including these locations.

    FAQs

    Home care in Herefordshire is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Herefordshire depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Herefordshire.

    Home care in Herefordshire can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Herefordshire, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01432 623885
    Branch information
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered