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Home care in Houghton Regis

4.5 Star Rating
Rated Excellent on
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Existing customer
01582 297478

Lines are currently closed

Existing customer
01582 297478

Visiting care and home care in Houghton Regis

Mentioned in the Domesday Book of 1086 as Houstone, Houghton Regis is a Bedfordshire town, near Luton. Bordered by the Chiltern Hills, the once small village became a ‘London overspill’ in the 1950s and 60s, causing it to develop massively. Some of the original village characteristics can be recognised in the names of local roads, such as ‘Tithe Farm’. Local industries that are no longer in production include straw plaiting, which in 1689 caused local workers to demonstrate against a bill requiring people to wear woollen hats, claiming it threatened their industry.

Helping Hands are long-established in the care industry, although we can’t claim a history as far back as the 17th century! We were, however, established in 1989 to deliver exceptional care for people in their own homes. Our visiting and live-in care services are fully regulated by the Care Quality Commission and the Care Inspectorate Wales, so you and your loved ones can have full confidence in our services.

Quality care at home

From short term support to longer term visits and live-in care, our Houghton Regis team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Houghton Regis care team
Jo Forder
Jo Forder

Branch Care Manager

As the Branch Manager, my role is to lead the branch and team in Luton, Dunstable, Houghton Regis and Leighton Buzzard areas. My role here...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Houghton Regis branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Houghton Regis

By having us in your home supporting you it means you don’t have to think about moving into residential care if you need additional support. Remaining in your own home is beneficial because you stay living in a place that is emotionally important to you, with beloved people, memories, and pets around you. Our home care is exceptional because of the people who deliver it, compassionate and kind individuals who always put our customers first, whether rit’s for an hour a week or around the clock.

24/7 live in care support

For the ultimate in individualised support, live-in care really does give you and your loved ones incredible peace of mind. Because you’re never alone at home you’ll always feel reassured that your companionship, personal care, medication, and every other aspect of your daily life are in hand. You may be living alone after the loss of a partner or living with complex needs and looking to move into your first home, but whatever your circumstances are, we’ll be with you every step of the way.

Why Helping Hands is better than a care agency in Houghton Regis

We aren’t and have never been a care agency. We’re a private home care company who takes great pride in the distinction that offers. A care agency will usually only offer a skeleton service – charging you to ‘match’ with a carer and then leaving you to take charge of everything else. With Helping Hands though we fully manage every aspect of your care experience, as well as employing your carer directly, rather than expecting them to be self-employed. This gives them more security in their work and makes them more motivated in their daily role.

Qualified carers providing a variety of care services in Houghton Regis

Our company was built on kindness, and our carers are the best representation of that. We only choose the most compassionate and empathetic people to join us because we know that our carers are the beating heart of Helping Hands, out in all weathers caring for people in their own homes and keeping them as independent as possible. We recruit, assess, and teach our people ourselves, feeling it’s far too important to entrust to an outside organisation. That’s how we can build our local teams and know that we’re always delivering the most exceptional, consistent standards of care.

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FAQs

Home care can be an excellent option for people who want to continue living in the comfort of their own home while receiving additional support. This might become necessary due to age, illness, reduced mobility or following a hospital stay. For many individuals and families, the choice comes down to whether to move into a residential care setting or arrange professional care at home. At Helping Hands, we firmly believe that home is often the best place to feel safe, relaxed and independent. Home care in Luton allows people to stay close to their community, routines and loved ones while receiving personalised one-to-one support. Care is delivered in a way that respects your preferences and daily habits, helping you maintain control over your life. Our expertly-trained carers in Luton are committed to providing compassionate, reliable care that supports independence and wellbeing.

The cost of home care in Luton varies depending on the type and amount of care you need. Every care plan is tailored, meaning you only pay for the level of support that suits your situation. Care can range from short weekly visits to assist with specific tasks, right through to live-in care for those who need continuous support. Following a free care assessment, the team will explain your options clearly and provide transparent information about pricing. We aim to make the process as straightforward as possible, ensuring you understand what is included and how costs are structured. The Luton team are always happy to discuss care packages and answer any questions you may have.

Yes, flexibility is a key part of home care. Needs can change over time, sometimes gradually and sometimes unexpectedly. Your care plan can be adapted to reflect your current circumstances, whether that means increasing support, reducing visits or changing the focus of care. The Luton team will work closely with you and your family to ensure your care remains appropriate and supportive. Regular reviews help ensure that your care continues to meet your needs and supports your independence.

If care is required urgently, we’ll aim to put support in place within 72 hours of your initial call. The first step is a free care assessment carried out by a local care manager in Luton. This takes place in your home and provides an opportunity to discuss your needs, routines and preferences. Once the assessment is complete, we’ll confirm a suitable start date based on availability. Every effort is made to ensure you’re not left without the support you need.

Home care begins with a call to the friendly customer support team. They will arrange a free care assessment at a time that suits you. During the visit, your care manager will listen carefully to your requirements and help design a care plan that reflects your lifestyle. If you decide to proceed, we’ll try to match you with carers who suit your needs and personality. Support then begins in your own home, helping you feel safe, supported and confident in daily life.

All Helping Hands carers are directly recruited, trained and employed by the company. They are fully insured and bonded, offering reassurance to customers and their families. The team place great importance on professionalism, trust and quality of care, because we want to ensure you have total peace of mind each and every day.

If your regular carer is unable to attend a visit, a suitable replacement will always be arranged. The team will aim to keep visit times as close as possible to the original schedule, ensuring continuity and reliability.

Branch information
Address

Helping Hands Luton, Inspired Villages, Millfield Green, Burchmore House, Stanhope Way, Caddington, LU1 4AR

Show in maps Houghton Regis Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed