Home care in Ilkley
Visiting care and home care in Ilkley
Perhaps most famous for the unofficial anthem of Yorkshire, “On Ilkla Moor Baht ‘at” which translates out of the Yorkshire dialect as “On Ilkley Moor without a hat”, Ilkley nevertheless has a lot to offer the tourist and resident alike. Blessed with impressive Victorian architecture and part of the attractive West Riding area, Ilkley became a fashionable spa town in the 19th century, as people flocked to ‘take the waters’.
While we can’t claim to have the same effect on you as the local hydrotherapy will, our carers will enable you to live a comfortable and independent life in the home you love. And because our care services are fully regulated by the Care Quality Commission and the Care Inspectorate Wales, we’ll always deliver the high standards we promise to. There’s no reason you should feel you have to leave your home and move into residential care unless you want to, and by having visiting or live-in care at home you will continue to be surrounded by precious memories, pets, and people.
Quality care provided in your own home
Home care from our Ilkley team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Ilkley care team
Branch Care Manager
Hi, I’m Tracy. As the branch manager for Shipley, I ensure that all of our customers across the region receive the warmest welcome and the highest standard of care, from our compassionate and considerate carers. I have over twenty five years’ experience in managing care and I absolutely love what I do. Nothing gives me greater pleasure than being able to put a support plan in place to keep a customer in the home that they know and love, with the support around them so that they remain safe, have their well-being looked after whilst retaining their independence at home. In my spare time, I enjoy reading, watching true life documentaries and spending time with my grandchildren.
Regional Care Director, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Ilkley to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Ilkley
Our home care is designed to the specifications of our individual customers, we don’t believe in ‘one size fits all’ at Helping Hands. Because of that, you’ll receive a bespoke package of care that’s designed around your requirements, and a personalised support plan that details every aspect of how you like to live. Whether you’re a homebody or like to get out into the beautiful local surroundings, we can help, whether it’s for an hour a week or several times a day.
24/7 live in care support
While all of our carers are there to support with everyday household tasks, such as personal care, housework, and medication, live-in care takes things a step further by having someone living in your home with you who’s there to also offer companionship as and when you’d like it. This doesn’t mean your home is no longer your own, rather that you’ve got a trusted professional with you at all times to ensure you have everything you need. Your privacy is still assured though as our carers are discreet and will understand when you’d prefer to be on your own.
Why Helping Hands is better than a care agency in Ilkley
While we’ve never been a care agency, we understand how confusion can arise regarding the description of care companies as ‘agencies’ and what that suggests. Agencies traditionally are there to match you with a self-employed carer and charge you both a fee for doing so, then leave you to arrange everything else yourself. Helping Hands is different though – we’re a private home care company and have been since we began in 1989, sourcing and employing our carers ourselves to guarantee the highest standards from the best people.
Qualified carers providing a variety of care services in Ilkley
When we find our people we put them through a rigorous assessment process, to ensure they’re the right fit for Helping Hands, and vice-versa. We then offer continuous opportunities for development while they’re with us that build on their existing experience and equip them with new skills. They then apply these enhanced skills into the care they deliver for their customers, meaning they’re always at the forefront of industry developments and new ways of thinking.
Branch information
49 Otley Road,
Shipley,
West Yorkshire,
BD18 3PY