Skip to main content

We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Shipley
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01274 028045
Your nearest branch: Shipley
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01274 028045

Visiting care and home care in Ilkley

Perhaps most famous for the unofficial anthem of Yorkshire, “On Ilkla Moor Baht 'at” which translates out of the Yorkshire dialect as “On Ilkley Moor without a hat”, Ilkley nevertheless has a lot to offer the tourist and resident alike. Blessed with impressive Victorian architecture and part of the attractive West Riding area, Ilkley became a fashionable spa town in the 19th century, as people flocked to ‘take the waters’.

While we can’t claim to have the same effect on you as the local hydrotherapy will, our carers will enable you to live a comfortable and independent life in the home you love. And because our care services are fully regulated by the Care Quality Commission and the Care Inspectorate Wales, we’ll always deliver the high standards we promise to. There’s no reason you should feel you have to leave your home and move into residential care unless you want to, and by having visiting or live-in care at home you will continue to be surrounded by precious memories, pets, and people.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Ilkley

Our carers provide a wide range of support across Ilkley, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Ilkley
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Ilkley

    While we do not have a physical branch in Ilkley, care in the area is coordinated by our Shipley branch, working with carers who support people across the local community.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Tracy Ellis
    Tracy Ellis

    Branch Care Manager

    Hi, I'm Tracy. As the branch manager for Shipley, I ensure that all of our customers across the region receive the warmest welcome and the...

    More about Tracy Ellis
    What families say about our care
    CQC Logo
    Fully regulated care supporting Ilkley

    Care services supporting families in Ilkley are delivered by our Shipley branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Ilkley

    Our home care is designed to the specifications of our individual customers, we don’t believe in ‘one size fits all’ at Helping Hands. Because of that, you’ll receive a bespoke package of care that’s designed around your requirements, and a personalised support plan that details every aspect of how you like to live. Whether you’re a homebody or like to get out into the beautiful local surroundings, we can help, whether it’s for an hour a week or several times a day.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    While all of our carers are there to support with everyday household tasks, such as personal care, housework, and medication, live-in care takes things a step further by having someone living in your home with you who’s there to also offer companionship as and when you’d like it. This doesn’t mean your home is no longer your own, rather that you’ve got a trusted professional with you at all times to ensure you have everything you need. Your privacy is still assured though as our carers are discreet and will understand when you’d prefer to be on your own.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Ilkley

    While we’ve never been a care agency, we understand how confusion can arise regarding the description of care companies as ‘agencies’ and what that suggests. Agencies traditionally are there to match you with a self-employed carer and charge you both a fee for doing so, then leave you to arrange everything else yourself. Helping Hands is different though – we’re a private home care company and have been since we began in 1989, sourcing and employing our carers ourselves to guarantee the highest standards from the best people.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Ilkley

    When we find our people we put them through a rigorous assessment process, to ensure they’re the right fit for Helping Hands, and vice-versa. We then offer continuous opportunities for development while they’re with us that build on their existing experience and equip them with new skills. They then apply these enhanced skills into the care they deliver for their customers, meaning they’re always at the forefront of industry developments and new ways of thinking.

    Supporting communities across Ilkley

    Our carers provide home care in Ilkley and nearby areas including these locations.

    Follow us on social media
    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01274 354510
    Branch information
    Address

    Helping Hands Shipley, 49 Otley Road, Ilkley, BD18 3PY

    Show in maps Ilkley Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed