Our team in Ipswich are dedicated to providing industry-leading home care to the local community, in line with the standards set & values held by Helping Hands for over 30 years.
Unlike a care agency, every carer is handpicked for their innate empathy and trained in line with Care Quality Commission (CQC) guidelines to ensure your loved one is in the most capable hands.
Get in touch today to create a bespoke package tailored to your loved one's needs. From weekly companion visits to daily nursing visits, to around the clock homecare.
Quality care at home
From short term support to longer term visits and live-in care, our Ipswich team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region.
As an area care manager, it is my role to lead a team of dedicated care experts in and around the London, Essex and South East region to ensure that the service and care we are delivering is to the highest possible standard for all our customers.
I am married and a father of two girls. I enjoy very much spending time with my family and going on walks with my dog, or as some may say he likes to walk me!
I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes.
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Fully regulated by the CQC
Our Ipswich branch is fully regulated and accredited by the CQC
We understand that everybody has their own unique care requirements – regardless of their condition. That’s why our home care packages are completely tailored around you and your needs and preferences. Whether you need 30-minute visits to help you with your personal care or more complex support that involves overnight stays, we will work with you to ensure that you have a visiting home care plan that is perfectly suited to you and your needs.
Our visiting carers are expertly trained to support you with medication, mobility issues, household chores and companionship. And with the support of our Clinical Nurse team, we are fully equipped to help you with more complex conditions such as neurological injuries and motor neurone disease. Depending on your own personal circumstance, we will work with you to build a personalised support plan that provides you with exactly what you need to be able to live your life entirely on your terms and in the comfort of your own home.
24/7 live in care support
If you’re in need of more intensive support for a complex injury or condition that limits your autonomy, live-in care in Ipswich team is the ideal solution for you to receive the person-centred care that you deserve without making any compromises to your independence.
All of our live-in carers complete a comprehensive training course at our bespoke training facility in Warwickshire where they complete modules such as dementia care, moving and handling, medication administration and safeguarding.
Why Helping Hands is better than a care agency in Ipswich
We’re better than a care agency because we work extra hard to make sure our care staff are fully trained and always well looked after. Our sole purpose is to ensure you receive the best care possible in the comfort of your own home, and as a private home care provider we’re much better placed to do that than a home care agency.
We’re fully regulated by the CQC and CIW, and we employ our carers directly rather than doing what many care agencies do and insisting on self-employment. Additionally, we’ve been providing dedicated home care to customers across England and Wales for over 30 years, so we know what it takes to achieve extremely high standards of care.
