Our home care Ipswich team of dedicated carers have the skill and expertise to provide exceptional care to you in your home, keeping you safe and well and enabling you to live independently. There is no need to move to residential care and worry that you’re going to be separated from loved ones because we will come to your home and care for you where you feel most comfortable and safe, surrounded by your belongings and familiarities.
What’s more, our care services are regulated by the Care Quality Commission (CQC), so you can have faith and trust in the support we provide as it is monitored by the governing body for care.
Home care can start from as little as 30-minute visits throughout the week, progressing to hourly calls during the day and even 24-hour live-in care. We take the time to get to know you, your needs and preferences, so that we can create a support plan that is completely tailored to you. Whether you’ve just had a stroke and need support with medication, personal care and eating safely, or if you’re in your elderly years and require extra support with keeping on top of the housework, we’ll ensure you have everything you need to stay safe and well at home.
And it’s not just the practicalities that we’ll take care of; we’re there to support you in mind, body and spirit, so you never have to worry about you or a loved one being lonely. So, if you enjoy having a natter whilst sitting in your garden or would like to go out for the afternoon to the centre of Ipswich, our local team will be more than happy to do so.
We can provide home care for anyone over the age of 18 and beyond, so there really is a plethora of different scenarios, health conditions and additional needs that we can support with. That’s why we create bespoke support plans that are as unique as you are, but that also have the ability to be fully flexible and adaptable to any changes that may occur.
For regular visits during the week that support you little and often, visiting care from our Ipswich team is designed to fit in seamlessly with your life and providing that extra helping hand you may need with the shopping, cleaning, laundry or cooking. The team also offer an overnight care service for those that become more anxious during the early hours or who need additional help getting in and out of bed safely. They will arrive during the evening and be with you until the next morning, providing reassurance and comfort when you may need it most.
We all need to take a break and recharge our batteries, and this couldn’t be truer for those that permanently care for a family member or friend. Respite care can allow you to do this, safe in the knowledge that your loved one will still get the same care and attention that they rely on you for, just with a different friendly face. You may even want to turn respite care into part of your regular care routine – a change that you can both look forward to.
After an accident, illness or operation, you may need care at the drop of a hat without having time to plan. Emergency care from our Ipswich team could be the answer you’re looking for. We’ll step in as soon as we can (usually within 24 hours) and begin providing the right support that you need for your current situation. Rest assured that all of our carers are fully trained and we are able to support people with very little notice, whilst still adhering to the high standards set by the CQC.
When selecting people to join us as carers, we are quite picky! Although we don’t necessarily choose those who have previous care experience, what we do look for is an innate quality of compassion, empathy and the ability to put others before oneself; these are traits that can’t be taught and are vital to providing the very best care to our customers. Once chosen, our new recruits undertake a full training programme to ensure they have the skills they need to care for our customers across Ipswich. Modules include personal care, dementia, medication, manual handling, equality and diversity and first aid, and their learning journey doesn’t stop there. Throughout their time with us, they are required to complete regular refresher sessions, so that their knowledge and skills are always as up to date as possible.