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Locally managed service


Call today, care tomorrow. Choose the UK's biggest and best live-in provider.


When you select care from Helping Hands you’re getting over 30 years of experience from a private homecare company with the highest standards of care delivery. Our dedicated carers ensure that every single day we’re changing the lives of our customers for the better, by ensuring they get to live their very best life in the home they love. Thanks to being fully regulated by the CQC and CIW we can also demonstrate our commitment to consistently maintaining those high standards, so why not talk to us today about how we could be supporting you or your loved ones to receive care at home?

We can support you in Kendal and the surrounding areas, including Oxenholme, Natland, Burneside, Scalthwaiterigg, Garths, New Hutton, and Millholme.

This branch covers where you need care:

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To learn more about how we can help call

01253923946 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Kendal

Kendal may perhaps be most famous for a type of confectionery, but there’s much more to this Cumbrian town than that. Appearing in the Domesday Book as part of Yorkshire with the name Cherchebi, cloth making was the primary occupation in Kendal for many years and even influenced the town’s motto ‘Pannus mihi panis’ (wool is my bread).

With visiting care in the Kendal area starting at just 30 minutes per week with Helping Hands, you can be sure that however you need help at home we can oblige. Perhaps you’d prefer live-in care and around the clock companionship as well? No matter the support you need, we can be there as often or as infrequently as you need us.

Meet the team

Craig Murray

Meet Craig Murray, our Branch Care Manager, Kendal

My role at Helping Hands is to ensure we have the best care team to provide the best care to each of our customers. To achieve this, we need to ensure we select the right people, provide them with excellent support and provide all the tools required so we can provide the best service possible. I have a varied work history which includes teaching, accounting before I started in care. Care is the role I have enjoyed the most and I am passionate about getting an amazing care team together and make a positive impact in our community and those who need our support. I jumped at the chance to work for Helping Hands as the support they provide to their staff stands out in the care sector. I am excited about what I can achieve with a supportive team behind me. Outside of Helping Hands is mostly time spent as a family with my wife and two boys. I also follow various sports, with my favourite sport being Formula One.
Louise Bradley

Louise Bradley

Regional Care Director, New Branches

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Kendal Live-in care

Whether it’s personal care, housework or medication, our live-in carers will be able to support you with exactly what you need in the comfort of your own home. Perhaps you need mobility support, you’re worried about laundry and changing beds, or you need someone to prepare nutritious meals for you? With live-in care you get the benefit of around the clock care and reassuring companionship that will also put the minds of your loved ones at rest.

Better than a care agency in Kendal

Because Helping Hands is not a home care agency, you’ll never have hidden costs or referral fees sprung on you, as we consider matching you with your perfect carer to be all part of the service. We directly employ all of our carers, ensuring that they feel valued and highly motivated to give our customers the best care possible in their own homes. Consequently, our fully regulated and managed home care services ensure that the priorities of your care are always the number one focus of everyone who works for us.

Emergency care in Kendal

When you or someone you love needs emergency care, it can be a very stressful time trying to research companies and read reviews to ensure they’re the right fit. With Helping Hands though you can be instantly reassured that we have the knowledge and expertise to support you, thanks to our more than 30 years in the industry, supporting our customers through many types of illnesses and conditions. Whether you’re being unexpectedly discharged from hospital or your regular carer leaves without notice, we can have a carer with you in less than 24 hours.

Private care in Kendal

Helping Hands have been a private homecare company since our inception in 1989, so you can be sure that when we say we’re the homecare experts we have the knowledge, expertise and satisfied customers to back up our claims. Having private care means you’ll always call the shots when it cones to your care, whether that’s deciding what you eat, when you get up, or how often you need support. Thanks to our bespoke packages of care that will always keep you at the centre of your care journey, you’ll never have to compromise on how you want things done.

Overnight care

It can be difficult to sleep when you’re living with certain conditions, and just because everyone around you is happily snoring away, doesn’t mean you won’t need extra support in the hours of darkness. We can offer you bespoke overnight care on either a visiting or live-in basis, so that the care you receive will be perfect for your day-to-day routine. Perhaps you need medication administering around the clock, support with your mobility or regular turning in bed, but whatever the circumstances, we can help.

Fully-trained carers in Kendal

We trust our amazing carers to look after our customers expertly, because we ensure they have all the tools they’ll need to do so, such as excellent training when they join us and opportunities to develop throughout their career. We also want our customers to feel looked after by the company as a whole, and we achieve this by screening all carers through the Disclosure and Barring Service, meaning that only people who should be entering your home are doing so. Additionally, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, which demonstrates our commitment to providing the highest standards of homecare possible at all times.

Find out more about how we could be supporting you or your loved ones in Kendal

Find out more about how we could be supporting you or your loved ones in Kendal, call our friendly team of customer care advisors today. They are available seven days a week for your convenience, or if you prefer, contact us via our website.

Call us on 01253923946 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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