Preston

Live-in care and visiting home care in Preston

Situated just above the River Ribble lies the bustling city of Preston, the birthplace of the UK’s motorway network. It became England’s 50^th city in the 50^th year of Queen Elizabeth II’s reign and has also since become home to one of the UK’s leading home care providers – Helping Hands.

Our aim is to ensure that you receive the compassionate, person-centred care that you need, whenever you need it, so that you can remain independent at home. Built on a foundation of family values, we’ll ensure that you receive the right care for you – whether it’s only for 30 minutes at a time or 24-hour support.

Covering areas such as Penwortham, Longton, Cottam, Leyland, Euxton, Heath Charnock, Ingol, Poulton Le Fylde, Fulwood, Broughton, Blackburn, Lytham St Annes, Ribble, Wrea Green, Wilpshire, Great Harwood and the surrounding areas, Branch Manager Lesley and her team are here to help.

Meet Lesley, our Branch Manager

Lesley has been working in care for over 20 years, with 12 of those years being in domiciliary care. Now, Lesley oversees a team of her own and loves being at the heart of care in the Preston community.

“I make sure that we run a safe, caring and organised service and all of our customers are looked after. I joined Helping Hands as I was looking for a new challenge, and a good friend had recommended the company and told me what a pleasure they were to work for.

“I am proud to say we offer a broad spectrum of support in the community. From assisting with social interaction, getting out and about and reconnecting with the community, nutritional and medical needs, as well as emotional support.”

Meet our team

Lesley Buckley

Meet Lesley, the Branch Manager for Preston

Louise Bradley

Meet Louise, Head of Home Care for the East

Rebecca Parsons

Meet Rebecca, the Intermediate Care Manager for the North

Home care visits in Preston tailored to you

Here at Helping Hands, we have been providing dedicated, industry-leading home care to thousands of families across the UK for over 30 years. With our specialist knowledge, extensive experience and a team that genuinely cares, we know exactly what it takes to enable you to live the life you want to lead in the comfort of your own home, just with a little help along the way.

Whether you need a 30-minute drop-in to help you administer your medication, or more intensive support throughout the day to assist you with a more complex condition; Lesley and her team will work with you to build a care plan that is focused entirely around you and your needs.

From housekeeping, mobility support and companionship to more advanced conditions such as motor neurone disease, dementia and cerebral palsy, each of our expert carers complete award-winning training that enables them to support you with any of the following:

• Personal care – Helping you to get showered, dressed and ready for the day
• Medication – Friendly reminders and help with administering your medication
• Routine calls – Gentle wake up and evening calls to support you with getting in and out of bed
• Mobility support – Supporting you in whichever way you need while you are out and about
• Companionship – Stopping by for a cup of tea and a natter
• Household duties – Folding laundry, opening post and checking that the food in your fridge is in date
• Health and nutrition – Helping you with meal preparation and cooking delicious meals

Helping Hands has provided exactly the service we were looking for – a flexible , friendly, and caring service, and a willingness to do whatever happens to need doing at the time.

Anne, a visiting care customer

I fell in love with caring at a young age and I enjoy seeing the difference I can make to people’s lives. I think it’s important to enable my customers do to all of the things they enjoy.

Jean, a live-in carer

Live-in care for whenever you need assistance

We believe it is everybody’s right to remain safe and independent in their own home, and there are no exceptions. So, if the need arises where you need more intensive support but the idea of residential care isn’t for you, Lesley and her team will step in to provide bespoke, unintrusive live-in care to keep you safe and independent at home.

Whether you are a usual caregiver for your partner and you are looking for some extra support, or you live alone and would like some companionship while you go about your day-to-day life; with live-in care from our Preston team, you will have round-the-clock support that provides the right care for you with no compromise to your independence or routine.

The great thing about live-in care is that, unlike most residential settings, you have full control and flexibility over your care. There are no visiting restrictions, no strict mealtimes or menus and no daily schedules to abide by; the only person who chooses what you do with your day is you.

Domiciliary care support in Preston

The great thing about domiciliary care is that you decide the frequency and intensity of the care you receive. What’s more, you don’t have the added stresses of moving into residential care, because Lesley and her team are here to give you the support you need in the place you know best – your home.

You may be recovering from a life-changing injury, or you might just need some support in getting out and about in the local community. Whatever it is you need, our Preston team are here to help.

Specialist dementia care from our Preston team

As the leading dementia specialist in the UK, we understand how distressing it can be in the time following a dementia diagnosis for you or your loved one. With 850,000 people in the UK living with dementia, it’s so important that those who are living with and affected by the condition have access to the help they need, which is why our Preston team are here to offer expert advice, guidance and support to you and your family throughout your dementia journey.

Whether it’s memory loss, changes in behaviour or confusion, dementia has a number of different variants that can be unnerving for your surrounding family. But with expert carers that are trained to support you with understanding the condition and its symptoms, Lesley and her team are here to help you to live well with dementia.

Elderly care to support your independence

Getting older can sometimes mean our minds and our bodies become a little slower than they once were, but that’s not to say that you have to adapt your whole life to accommodate that. With elderly care from Lesley and her team, you’ll receive the support you need to enable you to remain independent at home.

You may live with your partner and find that you could both use some support in getting up and about, or perhaps you just don’t feel comfortable going for your morning walk on your own; whatever it is you need, our Preston team are here to provide a bespoke care package that gives you the support you need to help you to feel young again.

Respite care in Preston

Care needs can arise at any given time, for any given reason. Whether you are planning a trip away but need some extra support while you’re there, or you are due to be discharged from hospital and just need a helping hand to get you back on your feet, our Preston team are on hand to be there for you for as long as you need us.

With a seamless transition between carers, Lesley and her team will put a swift package of care in place to give you the support you need with minimal disruption to your usual routine – often with as little as 24 hours’ notice.

Expert carers from our Preston branch

It goes without saying that, without our remarkable carers, Helping Hands would not be where it is today. As well as completing a comprehensive training course in areas such as manual handling, health & safety and equality & diversity, each of our carers all possess qualities that cannot always be taught: they are kind, selfless and they genuinely care.

What’s more, we employ all of our wonderful carers directly and complete full background checks, such as Disclosure Barring Service (DBS) screenings, so you don’t have to worry about any additional paperwork.

Here at Helping Hands, we are the only home care provider that is endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).

Areas across Preston that we cover:

Find out more about home care in Preston

If you’d like to find out more about the home care options that are available to you, please feel free to contact Lesley and her team on 01772 911 592. We’re here to take your call seven days a week.

If you’d rather meet face-to-face, you’re more than welcome to pop into our branch on Cotton Mill Road, or we’ll come and meet you for a coffee at a place most suitable for you.