Preston

Live-in care and visiting home care in Preston

Our team of dedicated carers, with the full support of our experienced manager Lesley, help people all over the Preston area. From the beaches of Blackpool, to the beautiful market town of Chorley, our carers all love helping people to live independently in their own homes, with the support of their family and friends around them.

We also support people living in Penwortham, Longton, Cottam, Leyland, Euxton, Heath Charnock, Ingol, Poulton Le Fylde, Fulwood, Broughton, Blackburn, Lytham St Annes, Ribble, Wrea Green, Wilpshire, Great Harwood  and the surrounding areas.

Meet Lesley, our Branch Manager

Lesley has been working in care for over 20 years, with 12 of those years being in domiciliary care. Now Lesley oversees a team of her own and loves being at the heart of care in the Preston community.

“I make sure that we run a safe, caring and organised service and all of our customers are looked after” Lesley shares. “I joined Helping Hands as I was looking for a new challenge and a good friend had recommended the company and told me what a pleasure they were to work for.

“I am proud to say we offer a broad spectrum of support in the community. From assisting with social interaction, getting out and about and reconnecting with the community, nutritional and medical needs, as well as emotional support.”

Meet our team

Elizabeth Coltman

Meet Elizabeth, the Area Manager for North Central.

Lesley Buckley

Meet Lesley, the Branch Manager for Preston

Rebecca Parsons

Meet Rebecca, the Intermediate Care Manager for the North

Tailored home care in the Preston area

Visiting care allows you to have full support while being around all your home comforts. It could be that you need some help getting out into the local community or getting the shopping, or support with managing medication or personal care.

Our carers can pop in for a short, half-hour visit to make sure you have everything you need to face the day or stay with you for a number of hours to help you carry out your daily duties. They can even make sure you’ve got a meal and cup of tea!

Each and every person has their own unique quirks, which is why we believe in a tailored, person-centred approach when it comes to care. Lesley and her team will work with you to put together the right care for your needs, with a carer matched to these needs and your personality.

If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.

Helping Hands has provided exactly the service we were looking for – a flexible , friendly, and caring service, and a willingness to do whatever happens to need doing at the time.

Anne, a visiting care customer

I fell in love with caring at a young age and I enjoy seeing the difference I can make to people’s lives. I think it’s important to enable my customers do to all of the things they enjoy.

Jean, a live-in carer

Continuous live-in care for peace of mind

Over time, you might feel that you need a bit more support. With 24-hour live-in care, you can have a fully-trained carer on hand at all times during the day and night to ensure you’re always safe and have a continuous level of care.

Rather than having to through the transitions and upheaval caused by moving into residential care, live-in care lets you keep your routines and have full support in all areas of your life. Live-in care covers a wide range of areas. Some of these can be:

• Managing medication; prompting and reminding you to take your tablets at the right time
• Washing and hygiene; helping you to use the bath or shower, while always protecting personal space and privacy
• Personal care and toileting; supporting you with using the commode or applying skin creams
• Complex care; assisting with catheters, stomas, and other aspects of care for those with advanced care needs.

Our carers are all fully trained to deliver the highest level of care in keeping with your requirements and are handpicked to make sure they’re a perfect match for you.

Bespoke care for those affected by dementia

Dementia affects people in different ways. As a result, each person will need a different level of support.

For instance, you might have a loved one who just needs a little reminder to take a drink or keep up with their daily routine, or they may become disorientated on a regular basis.

All of our carers go through a detailed training programme on the different types of dementia and how to ensure your friend or family member stays safe within their own home. And our care is always completely unique to their specific needs.

One-to-one care for complex needs

Advanced conditions such as motor neurone or Parkinson’s often require a high level of care and there can be a lot to take into account if you or someone you know needs this type of support.

Many families turn to nursing residential care as an option, however with home care, your loved one can have one-to-one support from a trained carer while being able to remain within the familiar surroundings of home.

Our carers can support in areas such as carrying out hoisted transfers, PEG feeding, and bed-baths, always focussing on putting your comfort and wellbeing first.

Similarly, if you or someone close to you is recovering from a brain or spinal injury, being able to remain at home can be immensely beneficial throughout this period, and allows you to recuperate with your friends and family around to help too.

Short-term care if you have to be elsewhere

Sometimes, circumstances change suddenly or you might have to attend a family emergency. These can be challenging enough to manage, but especially if you are the main carer for a relative or friend.

Respite care is a good option for short-term care needs, such as an unexpected illness in the family. One of our carers in the Preston area can be in place at your home quickly to ensure there’s no delay in getting the care you or a loved one needs.

Taking on the care of someone else can put a lot of pressure on you, both emotionally and physically. Respite care allows you to have a few days to yourself and recharge while being reassured that the person you’re supporting still has someone to look after them.

Respite care starts from as little as a few days all the way up to a couple of weeks. If you’re planning a break, speak to one of our friendly care team to go through your options.

Training for all our Preston carers

As a fully-regulated care provider, we believe in providing a safe service which puts our customers first. And to make sure our carers have all the skills to make this happen, they all go through a detailed training course before joining our team.

We’ve also been named as a Centre for Excellence by Skills for Care, which reflects our focus on delivering the highest standard of training for our carers, regardless of previous experience.

Our training programme is designed to provide our carers with a real insight into what is required from them as they work in our customers’ homes, and covers everything from personal care to manual handling, and how to provide emotional support.

And as we always want to help our carers develop, we provide all of them with the options for additional training in specific areas so that they can be the best they can be.

Supporting you and your family in Preston

There are bound to be specific questions you’ll have relating to yours or a loved one’s care. Our friendly Preston team will help you understand the process and find the solution which fits in with yours and your family’s needs.

Come and meet the team or arrange a meeting with Lesley for more details about home care in and around Preston

Areas across Preston that we cover:

Visit our branch, open Mon-Fri

You can visit our Preston care team on Bamber Bridge on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).

Phone lines open 7 days a week

If you’d like to discuss your home care options and set-up a meeting with Lesley and her team, please get in touch with us on 01772508283. We’re here to take your call seven days a week: