Covering areas such as Penwortham, Longton, Cottam, Leyland, Euxton, Heath Charnock, Ingol, Poulton Le Fylde, Fulwood, Broughton, Blackburn, Lytham St Annes, Ribble, Wrea Green, Wilpshire, Great Harwood and the surrounding areas, the team are here to help with all elements of home care.
Situated just above the River Ribble lies the bustling city of Preston, the birthplace of the UK’s motorway network. It became England’s 50th city in the 50th year of Queen Elizabeth II’s reign and has also since become home to one of the UK’s leading home care providers – Helping Hands.
Our aim is to ensure that you receive the compassionate, person-centred care that you need, whenever you need it, so that you can remain independent at home. Built on a foundation of family values, we’ll ensure that you receive the right care for you – whether it’s only for 30 minutes at a time or 24-hour support.
As the Regional Care Director for the north, I am responsible for all types of care delivery to our customers - whether it be live-in care or our hourly service. My role involves ensuring that our carers deliver a consistent and seamless high quality of care to our customers. I manage a team of dedicated, hardworking people who strive to deliver a fantastic service.
Following a highly successful career in welfare to work, recruitment and training, I wanted to look at a fresh challenge, and following some research and numerous conversations ,I believed that the care sector would be a good fit and that I could easily transfer my skills and experience into this role.
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls troughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Here at Helping Hands, we have been providing dedicated, industry-leading home care to thousands of families across the UK for over 30 years. With our specialist knowledge, extensive experience and a team that genuinely cares, we know exactly what it takes to enable you to live the life you want to lead in the comfort of your own home, just with a little help along the way.
Whether you need a 30-minute drop-in to help you administer your medication, or more intensive support throughout the day to assist you with a more complex condition; the team will work with you to build a care plan that is focused entirely around you and your needs.
From housekeeping, mobility support and companionship to more advanced conditions such as motor neurone disease, dementia and cerebral palsy, each of our expert carers complete award-winning training that enables them to support you in the best way for you.
We believe it is everybody’s right to remain safe and independent in their own home, and there are no exceptions. So, if the need arises where you need more intensive support but the idea of residential care isn’t for you, the team Preston will step in to provide bespoke, unintrusive live-in care to keep you safe and independent at home.
Whether you are a usual caregiver for your partner and you are looking for some extra support, or you live alone and would like some companionship while you go about your day-to-day life; with live-in care from our Preston team, you will have round-the-clock support that provides the right care for you with no compromise to your independence or routine.
The great thing about live-in care is that, unlike most residential settings, you have full control and flexibility over your care. There are no visiting restrictions, no strict mealtimes or menus and no daily schedules to abide by; the only person who chooses what you do with your day is you.
Read more on what is live in care here.
The great thing about domiciliary care is that you decide the frequency and intensity of the care you receive. What’s more, you don’t have the added stresses of moving into residential care, because the team are here to give you the support you need in the place you know best – your home.
You may be recovering from a life-changing injury, or you might just need some support in getting out and about in the local community. Whatever it is you need, our Preston team are here to help.
As the leading dementia specialist in the UK, we understand how distressing it can be in the time following a dementia diagnosis for you or your loved one. With 850,000 people in the UK living with dementia, it’s so important that those who are living with and affected by the condition have access to the help they need, which is why our Preston team are here to offer expert advice, guidance and support to you and your family throughout your dementia journey.
Whether it’s memory loss, changes in behaviour or confusion, dementia has a number of different variants that can be unnerving for your surrounding family. But with expert carers that are trained to support you with understanding the condition and its symptoms, the team are here to help you to live well with dementia.
Getting older can sometimes mean our minds and our bodies become a little slower than they once were, but that’s not to say that you have to adapt your whole life to accommodate that. With elderly care from the team, you’ll receive the support you need to enable you to remain independent at home.
You may live with your partner and find that you could both use some support in getting up and about, or perhaps you just don’t feel comfortable going for your morning walk on your own; whatever it is you need, our Preston team are here to provide a bespoke care package that gives you the support you need to help you to feel young again.
Care needs can arise at any given time, for any given reason. Whether you are planning a trip away but need some extra support while you’re there, or you are due to be discharged from hospital and just need a helping hand to get you back on your feet, our Preston team are on hand to be there for you for as long as you need us.
With a seamless transition between carers, the team will put a swift package of care in place to give you the support you need with minimal disruption to your usual routine – often with as little as 24 hours’ notice.
It goes without saying that, without our remarkable carers, Helping Hands would not be where it is today. As well as completing a comprehensive training course in areas such as manual handling, health & safety and equality & diversity, each of our carers all possess qualities that cannot always be taught: they are kind, selfless and they genuinely care.
What’s more, we employ all of our wonderful carers directly and complete full background checks, such as Disclosure Barring Service (DBS) screenings, so you don’t have to worry about any additional paperwork.
Here at Helping Hands, we are the only home care provider that is endorsed as a Centre of Excellence by Skills for Care, as well as being fully licensed by the Care Quality Commission (CQC).
If you’d like to find out more about the home care options that are available to you, please feel free to contact the Preston team. We’re here to take your call seven days a week.
If you’d rather meet face-to-face, you’re more than welcome to pop into our branch on Cotton Mill Road, or we’ll come and meet you for a coffee at a place most suitable for you.
We are actively collecting and monitoring our reviews and feedback for Preston to ensure our customers receive the best possible live in and home care service.
4.9 out of 5 stars, from 50 reviews
Our Preston branch is fully regulated and accredited by the CQC and CIW.
Every one of our carers is a dementia specialist
All of our carers are expertly-trained and DBS checked
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Opening hours and address details
Unit 3, Cotton Mill Road Bamber Bridge Preston PR5 6LF Show on Map