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Home care in Kent

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM today

Existing customer
01622 236098

Lines open at 8:30 AM today

Existing customer
01622 236098

Visiting care and home care in Kent

Our flexible live-in care services are available across Kent, including Maidstone, Ashford, Gravesend, Dover, Canterbury, Dartford, Folkestone and the surrounding areas. We enable people to receive the finest high-end care, to live comfortably and independently within their own homes, surrounded by friends, family pets and personal belongings, avoiding a move into a residential care home.

Whether you need full time live-in care or short term respite, convalescence, help planning for your long term care, or you simply require just a single call per day, we will be able to work around your needs. Carers can live with your loved one in their own home, or visit as frequently as you need, from 30 minutes through to longer “sit” sessions that may take most of the day or even help during the night.

Helping Hands has been providing exceptional home care since 1989 and is still proudly family owned and run. We are regulated by the Care Quality Commission (CQC) and are committed to providing an unparalleled care service, ensuring we meet the highest possible standards of quality home care. Helping Hands live-in care packages are tailored personally to your care needs. We work with doctors, nurses and many private hospitals to deliver home care services and housekeeping that meets your exact requirements.

We carefully match you with a fully trained private carer who will live with you in your home, supporting you with your day-to-day needs and even being on call overnight. Whether it’s helping with personal care, going to the toilet, help taking medication, housekeeping or moving round the house, many of our carers become a lifeline to our customers, enabling them to live the way they want every day.

If you have an acquired or progressive medical condition or have been recently injured and need support around the home, one of our nurse-led carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it and help to administer it.

Most importantly, we carefully manage the entire process for you, from start to finish so you don’t have to.

Quality care at home

From short term support to longer term visits and live-in care, our Kent team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Kent care team
Katrina Leckie
Katrina Leckie

Branch Care Manager

I oversee the daily operations of our service, managing office and care staff, ensuring compliance with internal and CQC standards, and providing high-quality, personalized care...

Alison Jones
Alison Jones

Area Care Manager

As an area care manager, I have operational and financial responsibility for the branches in my region. It is my role to lead and motivate...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Kent branch is fully regulated and accredited by the CQC

Find out more
Better then a care agency in Kent

The idea of welcoming a new person into your home and life may seem a little daunting and unsettling at first. With a handpicked live-in carer, that’s matched perfectly to you, your life can stay much the same as before. We walk you through each step of the way and place up most importance on matching you with someone you feel the most comfortable with and who understands your routines, likes and interests.

Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence where they develop a wide knowledge of personal through to complex condition-led care. But the training does not stop there. Every Helping Hands live in kent Carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

Find out more about visiting care and home care in Kent

Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering live-in care or visiting care in Kent and would like to discuss your options, simply call one of our friendly advisors today and we can talk you through the options that could work for you. Our phone lines are open seven days a week.

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FAQs

Home care in Kent is a suitable option when someone needs extra support but wishes to remain living at home. This could involve help with personal care, household tasks or managing a long term condition. Helping Hands support people across Kent by providing personalised care that fits around daily routines. This approach helps individuals maintain independence while receiving professional support that adapts to changing needs.

Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence where they develop a wide knowledge of personal through to complex condition-led care. But the training does not stop there. Every Helping Hands <a href=”https://helpinghandshomecare.co.uk/our-locations/kent/live-in-care”>live in Kent</a> Carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

The cost of home care in Kent varies depending on care requirements and how frequently support is needed. Helping Hands provide a free assessment to understand individual needs before outlining clear and transparent pricing. This ensures customers only pay for the level of care required. Costs are explained clearly, helping families make informed decisions without worrying about hidden fees or unexpected charges.

Yes, home care in Kent is flexible and can be adapted as circumstances change. Whether someone needs additional support following illness or reduced care as independence improves, Helping Hands can adjust care plans accordingly. Regular reviews help ensure care remains appropriate and effective. This flexibility allows customers to feel supported at every stage without committing to unnecessary care.

Care in Kent can usually begin within a few days of an initial enquiry. In more urgent situations, Helping Hands may be able to arrange care sooner. Once a free assessment has taken place, care teams work efficiently to identify suitable carers and agree a start date. The priority is always to provide timely support while maintaining high standards of care.

Home care in Kent starts with a free assessment carried out by a local Helping Hands team. This assessment focuses on understanding care needs, routines and preferences. A personalised care plan is then created to reflect these discussions. Once agreed, a suitable carer is matched and care begins at a time that suits the customer and their family.

All carers delivering home care in Kent are fully insured, bonded and employed by Helping Hands. They complete comprehensive background checks and training before providing care. Ongoing support and supervision ensure standards remain high. This provides reassurance that care is delivered safely and professionally by carers who are supported by an experienced care provider.

If a regular Kent carer is unavailable, Helping Hands will arrange an alternative trained carer. Care teams aim to ensure continuity by introducing carers who understand individual needs wherever possible. Customers are informed of any changes and supported throughout, ensuring care continues without interruption or unnecessary stress.

Branch information
Address

2 Royal Star Arcade, High Street, Maidstone, ME14 1JL

Show in maps Kent Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed