At Helping Hands, our compassionate, person-centred home care has been helping our customers to live more independently, confidently and comfortably in their own homes since 1989. Our highly-trained carers have extensive expertise in helping people to continue living at home and enjoying the best possible quality of life through holistic, bespoke care plans.
Our services for home care in Kingsbury cater for people with varying levels of care needs – from the straightforward to the more complex. Our visiting care plans start from just 30 minutes a week, which might be an ideal option for someone simply requiring a bit of companionship or some extra help with the housework. Alternatively, people living with complex medical conditions such as types of dementia or cancer might consider our live-in care service, which offers round-the-clock support from one of our wonderful carers who will come to live with you in your home.
Domiciliary care, which is more commonly referred to as ‘care at home’, is becoming an increasingly popular alternative to moving to a residential care home for people who require an additional level of care on a daily basis. With domiciliary care, you’ll get to receive dedicated one-to-one support from expert carers without having to go through the stress and inconvenience of moving out of the home you love. Staying at home for care isn’t just more convenient, it also gives you much more control over the type and level of care that you receive, as well as allowing you to personalise many aspects of your care plan. For instance, you’ll be able to ask your carer to prepare your favourite meals or help you get to bed at certain times, and you’ll also be able to determine how many hours your carer visits for each week.
With over 30 years of experience to draw upon, we’re confident that our carers are the very best in the industry. We know what it takes to be a great carer, which is why we’re very particular about the sort of people we recruit to our care teams. For instance, we’ll only accept candidates who display naturally empathetic personalities and demonstrate real commitment to their roles, and all new carers undergo rigorous background checks before joining so that we can be certain of their credibility and reliability.
Every new carer receives our award-winning training when they start with us, as well as participating in regular refresher courses which keep their knowledge and skillset constantly up to date. And, for your complete peace of mind, the Care Quality Commission and Care Inspectorate Wales monitor all aspects of our care provision.