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Home care in Lancaster

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0177 250 8283

Lines are currently closed

Existing customer
0177 295 8878

Lines open until 5:30 PM

New customer
0177 250 8283

Lines are currently closed

Existing customer
0177 295 8878

Visiting care and home care in Lancaster

The historic city of Lancaster has a long and rich heritage and was recorded in the Domesday Boook as Loncastre, but just because it has a captivating past doesn’t mean there isn’t a lot to attract the modern visitor. A vibrant, quirky, cultured city, Lancaster has attractions, shops, and places to visit that will satisfy even the most discerning visitor.

While Helping Hands is already well-established in the Lancashire region, we always like to ensure that our visiting and live-in care services are as wide-reaching as possible. This is why we’re exploring the area further and offering our fully managed care and support to people in the Lancaster region. Our services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, so if you’d like to discover more, contact us today.

Quality care at home

From short term support to longer term visits and live-in care, our Lancaster team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Lancaster care team
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Lancaster branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Lancaster

Our home care services are the best you’ll find – you only have to read some of our 4000 TrustPilot reviews to see just how much value we bring to our customers’ lives. Our visiting carers are amazing at what they do – they visit our customers as often as you need, depending on your individual circumstances and support needs. You may want us to help with housework, take you shopping, or support you with your personal care routine; nothing is too much trouble for them. We look after our carers too to ensure they’re motivated and happy – giving them chances to progress where possible and offering unrivalled training and support.

24/7 live in care support

There’s something very special about live-in care – by having someone living in your home with you, you have an extra layer of reassurance that you’re never alone. Whether you have family nearby or your loved ones are in far-flung corners of the world, by having a carer living in you’ll know that when you want tasks carried out, they’ll be done. This could be personal care, housework, helping you to enjoy the local community, or preparing delicious meals, as well as so much more that means your daily routine will continue as you want it to.

Why Helping Hands is better than a care agency in Lancaster

Care agencies have a reputation for charging unexpected fees and for lacking support for both customers and carers. Fortunately, we’re not a care agency and we never have been! We’re a private home care company, established in 1989 with founding values to support our customers’ independence and promote their dignity at all times. These values have never changed and remain firmly at the heart of everything we do for our customers and employees. We believe in supporting people to live as well as possible in the home they love, and mothing will ever change that.

Qualified carers providing a variety of care services in Lancaster

At Helping Hands, we believe that happy, well-trained, and motivated employees lead to satisfied customers. We believe in looking after for our staff just as they care for you, offering opportunities to progress when they feel ready, providing employee benefits such as a free Blue Light card to access UK-wide discounts, and expert training so that they always feel prepared for their role. We’re proud that so many of our managers began as carers with us and have chosen to develop their career here, and we feel that says more about the type of working environment we try to foster than anything else.

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Branch information
Address

Unit 3, Cotton Mill Road, Bamber Bridge, Preston, PR5 6LF

Show in maps Lancaster Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed