Click here for COVID-19 News We're here to help - find out how we are supporting you during the coronavirus pandemic
CQC & CIW Regulated
Fast response & immediate start
Trustpilot review score Helping Hands Home Care are rated as 'Excellent' on Trustpilot out of over 850 Reviews.
Rated excellent on Trustpilot
Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.


Since 1989 we’ve been supporting our customers to remain in the home they love while being fully cared for, and in that time we’ve supported thousands of people to live as independently as possible. Our amazing carers will support you with every aspect of your daily life and thanks to our bespoke packages of home care that are designed around you, you’ll be living your best life possible at home. You can be confident in our ability to deliver care to the highest standards as we’re fully regulated by the CQC and CIW, so talk to us today about how we could care for you or your loved ones at home.

We can support you in and around Burnley, Rose Hill, Pike Hill, Lowerhouse, Habergham, Worsthorne, Mereclough, Briercliffe and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01772508283 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Burnley

Burnley began to develop in the early medieval period and during the Industrial Revolution was one of Lancashire’s most important mill towns, producing one of the world’s largest outputs of cotton cloth. By the 18th century it was also a major coal producer, thanks to the over a dozen pits in the town. Burnley has also held a market for over 700 years.

We were keen to explore the area around Burnley further, knowing that there would be customers in the nearby area who would appreciate us having a greater presence in the town. This makes it easier to access our visiting care service, which can be called upon from just 30 minutes per week, or our live-in care service which sees one of our dedicated carers being with you around the clock.

Meet the team

Nathan Duran

Meet Nathan Duran, our Area Care Manager, Burnley

My role is to create a vision which is based on the strategic plan for each branch which ensures there is a growth, development and quality driven culture across the area. Oversee the smooth, efficient and profitable day to day management of all branches and provide leadership, guidance and direction to Branch Managers and Branch staff. Identify any areas of opportunity to improve the development and profitability of the branches. Ensure “Best Practice” is shared throughout the area to improve and exceed overall effectiveness, performance and service standards. I joined Helping Hands for their foundation of kindness. I am very happy with the branches and the staff within them in North 2. We currently have a few vacancies within the region which will enable some new faces to join this ever-growing team. I love being active and take an interest in most sports. I love football and winter sports and love to play with my local football team.
Mandy Stewart

Mandy Stewart

Regional Care Director, North

Read More
Michelle Burke

Michelle Burke

Head of Live-in Care, North

Read More

Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Live-in care in Burnley

Our fully managed live-in care service will support you to live your best life possible, while remaining in the home you love for your around the clock care. Our bespoke packages of care will ensure you remain as independent as possible, while your personalised support plan will always respect your routines and preferences. Whether you need support with medication, personal care, meal preparation or so much more, our amazing carers will quickly become a live-in friend.

Better than a care agency in Burnley

Whether you are looking for companionship or you need complex care support around the clock, at Helping Hands we’ve always got you firmly at the centre of your care journey. We’re the private homecare specialists who have never been an agency and never will, meaning that you won’t have to pay referral fees or any other hidden costs that agencies often surprise their customers with. Our carers are motivated because we employ them directly and value them highly, ensuring they are always focussed on the most important thing – your care.

Emergency Care

Even when you need emergency care we will always ensure that you remain at the centre of your care journey, thanks to your bespoke package of care that we can arrange within 24 hours for you. Your carer will also have your personalised support plan at its heart, meaning that whatever the reason you need us in a hurry, we can be there for you, whether you’re being discharged from hospital unexpectedly or your regular carer is sick.

Private Care in Burnley

You will always remain in control of your life and your care when Helping Hands are supporting you, as we design a bespoke package of private care just for you and reinforce your daily routines with your personalised support plan for your carers to follow. You may think that you have to leave the home you love and move into a residential facility when you need care, but that’s not the case with our exceptional visiting and live-in care services, available from just 30 minutes per week.

Fully trained carers in Burnley

We believe our carers are the best in the industry; naturally kind and compassionate people who regularly go above and beyond to ensure our customers live their best lives while remaining in the home they love. When we recruit our carers we’re careful to only select people who share our ethos for consistently delivering the highest quality person-centred care, meaning you can always be sure that the person who comes to your home has got your wellbeing as their priority, at all times. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can be confident that we’re as good at what we do as we claim to be.

Overnight Care

Waking nights can be lonely and isolated times, as your family or day carers get their well-earned sleep but you’re unable to do so or need to be woken regularly for medication and fluids. With overnight care from Helping Hands though you can have the companionship you need during the hours of darkness while your loved ones continue to rest. If you are keen to stay in the home you love then care around the clock is a great alternative to moving into residential accommodation and really does provide the best of both worlds.

Find out more about care at home in Burnley

Find out more about care at home in Burnley, talk to our friendly customer care specialists today. They’re available seven days a week to take your call, or if you prefer you can contact us via our website.

Call us on 01772508283 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Chat now