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Your nearest branch: Preston
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01772 958878
Your nearest branch: Preston
Speak to our team today

Lines open at 8:30 AM today

Existing customer
01772 958878

Visiting care and home care in Lancaster

The historic city of Lancaster has a long and rich heritage and was recorded in the Domesday Boook as Loncastre, but just because it has a captivating past doesn’t mean there isn’t a lot to attract the modern visitor. A vibrant, quirky, cultured city, Lancaster has attractions, shops, and places to visit that will satisfy even the most discerning visitor.

While Helping Hands is already well-established in the Lancashire region, we always like to ensure that our visiting and live-in care services are as wide-reaching as possible. This is why we’re exploring the area further and offering our fully managed care and support to people in the Lancaster region. Our services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, so if you’d like to discover more, contact us today.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Lancaster

Our carers provide a wide range of support across Lancaster, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Lancaster
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Lancaster

    While we do not have a physical branch in Lancaster, care in the area is coordinated by our Preston branch, working with carers who support people across the local community.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Alexandra Flynn
    Alexandra Flynn

    Branch Care Manager

    Hi, I'm Alexandra, but you can call me Alex. I have worked in Macclesfield for five years now, and I spend a lot of social...

    More about Alexandra Flynn
    What families say about our care
    CQC Logo
    Fully regulated care supporting Lancaster

    Care services supporting families in Lancaster are delivered by our Preston branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Lancaster

    Our home care services are the best you’ll find – you only have to read some of our 4000 TrustPilot reviews to see just how much value we bring to our customers’ lives. Our visiting carers are amazing at what they do – they visit our customers as often as you need, depending on your individual circumstances and support needs. You may want us to help with housework, take you shopping, or support you with your personal care routine; nothing is too much trouble for them. We look after our carers too to ensure they’re motivated and happy – giving them chances to progress where possible and offering unrivalled training and support.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    There’s something very special about live-in care – by having someone living in your home with you, you have an extra layer of reassurance that you’re never alone. Whether you have family nearby or your loved ones are in far-flung corners of the world, by having a carer living in you’ll know that when you want tasks carried out, they’ll be done. This could be personal care, housework, helping you to enjoy the local community, or preparing delicious meals, as well as so much more that means your daily routine will continue as you want it to.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Lancaster

    Care agencies have a reputation for charging unexpected fees and for lacking support for both customers and carers. Fortunately, we’re not a care agency and we never have been! We’re a private home care company, established in 1989 with founding values to support our customers’ independence and promote their dignity at all times. These values have never changed and remain firmly at the heart of everything we do for our customers and employees. We believe in supporting people to live as well as possible in the home they love, and mothing will ever change that.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Lancaster

    At Helping Hands, we believe that happy, well-trained, and motivated employees lead to satisfied customers. We believe in looking after for our staff just as they care for you, offering opportunities to progress when they feel ready, providing employee benefits such as a free Blue Light card to access UK-wide discounts, and expert training so that they always feel prepared for their role. We’re proud that so many of our managers began as carers with us and have chosen to develop their career here, and we feel that says more about the type of working environment we try to foster than anything else.

    Supporting communities across Lancaster

    Our carers provide home care in Lancaster and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01772 508283
    Branch information
    Address

    Unit 3, Cotton Mill Road, Bamber Bridge, Lancaster, PR5 6LF

    Show in maps Lancaster Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed