Home care in Lancaster
Visiting care and home care in Lancaster
The historic city of Lancaster has a long and rich heritage and was recorded in the Domesday Boook as Loncastre, but just because it has a captivating past doesn’t mean there isn’t a lot to attract the modern visitor. A vibrant, quirky, cultured city, Lancaster has attractions, shops, and places to visit that will satisfy even the most discerning visitor.
While Helping Hands is already well-established in the Lancashire region, we always like to ensure that our visiting and live-in care services are as wide-reaching as possible. This is why we’re exploring the area further and offering our fully managed care and support to people in the Lancaster region. Our services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, so if you’d like to discover more, contact us today.
Quality care provided in your own home
Home care from our Lancaster team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Lancaster care team
Regional Care Director
As the Regional Care Director for the north, I am responsible for all types of care delivery to our customers - whether it be live-in care or our hourly service. My role involves ensuring that our carers deliver a consistent and seamless high quality of care to our customers. I manage a team of dedicated, hardworking people who strive to deliver a fantastic service. Following a highly successful career in welfare to work, recruitment and training, I wanted to look at a fresh challenge, and following some research and numerous conversations, I believed that the care sector would be a good fit and that I could easily transfer my skills and experience into this role.
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Lancaster to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Lancaster
Our home care services are the best you’ll find – you only have to read some of our 3450 TrustPilot reviews to see just how much value we bring to our customers’ lives. Our visiting carers are amazing at what they do – they visit our customers as often as you need, depending on your individual circumstances and support needs. You may want us to help with housework, take you shopping, or support you with your personal care routine; nothing is too much trouble for them. We look after our carers too to ensure they’re motivated and happy – giving them chances to progress where possible and offering unrivalled training and support.
24/7 live in care support
There’s something very special about live-in care – by having someone living in your home with you, you have an extra layer of reassurance that you’re never alone. Whether you have family nearby or your loved ones are in far-flung corners of the world, by having a carer living in you’ll know that when you want tasks carried out, they’ll be done. This could be personal care, housework, helping you to enjoy the local community, or preparing delicious meals, as well as so much more that means your daily routine will continue as you want it to.
Why Helping Hands is better than a care agency in Lancaster
Care agencies have a reputation for charging unexpected fees and for lacking support for both customers and carers. Fortunately, we’re not a care agency and we never have been! We’re a private home care company, established in 1989 with founding values to support our customers’ independence and promote their dignity at all times. These values have never changed and remain firmly at the heart of everything we do for our customers and employees. We believe in supporting people to live as well as possible in the home they love, and mothing will ever change that.
Qualified carers providing a variety of care services in Lancaster
At Helping Hands, we believe that happy, well-trained, and motivated employees lead to satisfied customers. We believe in looking after for our staff just as they care for you, offering opportunities to progress when they feel ready, providing employee benefits such as a free Blue Light card to access UK-wide discounts, and expert training so that they always feel prepared for their role. We’re proud that so many of our managers began as carers with us and have chosen to develop their career here, and we feel that says more about the type of working environment we try to foster than anything else.