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Home care in Leicestershire

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
0116 464 6906

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
0116 464 6906

Visiting care and home care in Leicestershire

Leicestershire may be famous for Gary Lineker, Walker's crisps, and red cheese, but there is so much more to this midlands county. DNA profiling was developed at the University of Leicester in the mid-1980s, Blue Peter editor Biddy Baxter - inventor of the iconic Blue Peter badge - was from Leicester, as is the indispensable stationery item Blu Tac.

Across Leicestershire, we offer exceptional care and support tailored to our customers' exact requirements. We don't believe in a 'one size fits all' approach to home care at Helping Hands, instead we offer a wide range of specialist services on both a visiting and live-in basis that are designed to suit the way you like to spend your days. Whether your needs are complex or straightforward we can help – by supporting you with personal care and household tasks, as well as helping you to enjoy your local community. We even offer nurse-managed packages of care for our customers with complex needs, all overseen by our very own team of clinical leads, and all fully regulated by the Care Quality Commission and Care Inspectorate Wales.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Leicestershire team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Leicestershire care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Trish Ricketts
Trish Ricketts

Area Care Manager

My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

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Fully regulated by the CQC

Our Leicestershire branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High quality home care in Leicestershire

Requiring additional support to manage your daily routine makes some people worry that they’ll have to move out of the home they love and into residential care, but that couldn’t be further from the truth. At Helping Hands, we believe that there’s no place like home, and we make sure that you get to remain living in the home you love for as long as you want to. Our personalised home care in Leicestershire will offer practical physical and emotional support with your daily routine, and your bespoke package of care will be designed entirely around your needs.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 live in care support

Live-in care in Leicestershire is a comprehensive service that involves a carer living in your home around the clock. It is particularly valuable for people who can’t be left alone but who don’t wish to move into residential care and who would prefer constant companionship. We work tirelessly to match you with a carer who shares your interests, meaning you can enjoy lots of conversations over a cup of tea and a piece of your favourite cake. We appreciate that having a stranger coming to live in your home isn’t a decision to be made lightly but we can assure you that they will quickly become a friend who you’ll wonder how you ever lived without.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in Leicestershire

We’re not a care agency and never have been – but you may be wondering why that matters. It’s important because it means we’re able to guarantee our service in a way that care agencies can’t. This includes offering a fully managed service on both a visiting and live-in basis that will see carers with you quickly after you first contact us; carers who are employed directly by us and not left to manage their own employment status. Being a private home care company also means that we can guarantee a consistency of care that you just don’t get with franchised outlets either.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in Leicestershire

We believe our carers are exceptional at what they do - which is provide the nation's most compassionate and comprehensive support and make a difference in their customers' lives. We don't think that qualifications are essential to be an amazing carer but we offer them just the same, to ensure our carers feel valued and have the opportunity to update their skills in tandem with industry developments. We value our carers' experience regardless of what walk of life it was gained in, and we build on it thanks to our own in-house training academy.

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FAQs

Home care can be a wonderful option if you or your loved one would like to stay in the comfort of home while receiving a little extra support. Whether you need help with daily routines, companionship, or more specialist care, our lovely team of carers in Leicester are here to help you maintain your independence and preferred way of life – all in the comfortable and familiar surroundings of your own home. We believe there truly is no place like home, and our bespoke one-to-one support is designed to ensure you’re able to live the life you want in the place you love the most.

The cost of home care in Leicester really depends on the type and level of support you choose. We offer flexible home care packages to suit a wide range of needs, from short weekly visits to full-time live-in care, so your plan can reflect exactly what you require. Our friendly Leicester team will talk you through the options and provide clear, transparent pricing, ensuring you always feel confident and comfortable with your level of care and the costs involved.

Absolutely, yes. Your care plan will always be tailored to your needs as they are today, so that you’re never left feeling isolated or unsupported. We understand that circumstances can change, sometimes unexpectedly, so we’re always ready to adjust your support. Whether you need more hours, fewer visits, or a different type of care, our Leicester team will work closely with you to ensure your care continues to feel just right.

If you require care urgently, we’ll always aim to begin your support within 72 hours of your initial call. You will first have a free care assessment at home with your local care manager in Leicester, giving us the opportunity to understand your needs and preferences. Once your care plan is agreed, we’ll arrange a start date as soon as possible so you’re not left without support.

Your journey starts with a call to our welcoming customer support team. We’ll arrange a free, no-obligation care assessment in your home with your local Leicester care manager. Together, we’ll discuss your needs and create a personalised plan. If you’re happy to proceed, we’ll carefully match you with carers who are suited to you, helping you live independently and securely at home.

Yes, every Helping Hands carer in Leicester is directly recruited, vetted, trained and employed by us. They are fully insured and bonded, giving you complete peace of mind. We’re committed to maintaining the highest standards of safety and professionalism, so you can feel confident in the care and companionship you receive.

If your regular carer is unavailable for any reason, we’ll always arrange a trusted replacement. We’ll do our very best to keep visit times as close as possible to your usual schedule, helping to minimise disruption. Your comfort and continuity of care are always our priority.

Branch information
Address

Helping Hands Leicester, 107 Sibson Road, Birstall, Leicester, LE4 4NB

Show in maps Leicestershire Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered