When can home care in Leicester be a viable solution?

Home care can be a wonderful option if you or your loved one would like to stay in the comfort of home while receiving a little extra support. Whether you need help with daily routines, companionship, or more specialist care, our lovely team of carers in Leicester are here to help you maintain your independence and preferred way of life – all in the comfortable and familiar surroundings of your own home. We believe there truly is no place like home, and our bespoke one-to-one support is designed to ensure you’re able to live the life you want in the place you love the most.

How much does home care in Leicester cost?

The cost of home care in Leicester really depends on the type and level of support you choose. We offer flexible home care packages to suit a wide range of needs, from short weekly visits to full-time live-in care, so your plan can reflect exactly what you require. Our friendly Leicester team will talk you through the options and provide clear, transparent pricing, ensuring you always feel confident and comfortable with your level of care and the costs involved.

Can home care services be altered if my needs change?

Absolutely, yes. Your care plan will always be tailored to your needs as they are today, so that you’re never left feeling isolated or unsupported. We understand that circumstances can change, sometimes unexpectedly, so we’re always ready to adjust your support. Whether you need more hours, fewer visits, or a different type of care, our Leicester team will work closely with you to ensure your care continues to feel just right.

How quickly can I receive care in Leicester?

If you require care urgently, we’ll always aim to begin your support within 72 hours of your initial call. You will first have a free care assessment at home with your local care manager in Leicester, giving us the opportunity to understand your needs and preferences. Once your care plan is agreed, we’ll arrange a start date as soon as possible so you’re not left without support.

How does home care in Leicester begin?

Your journey starts with a call to our welcoming customer support team. We’ll arrange a free, no-obligation care assessment in your home with your local Leicester care manager. Together, we’ll discuss your needs and create a personalised plan. If you’re happy to proceed, we’ll carefully match you with carers who are suited to you, helping you live independently and securely at home.

Are caregivers insured and bonded?

Yes, every Helping Hands carer in Leicester is directly recruited, vetted, trained and employed by us. They are fully insured and bonded, giving you complete peace of mind. We’re committed to maintaining the highest standards of safety and professionalism, so you can feel confident in the care and companionship you receive.

What happens if my home carer is unavailable?

If your regular carer is unavailable for any reason, we’ll always arrange a trusted replacement. We’ll do our very best to keep visit times as close as possible to your usual schedule, helping to minimise disruption. Your comfort and continuity of care are always our priority.

Is Helping Hands in Leicester regulated?

Yes. We’re regulated by the Care Quality Commission and endorsed as a Centre of Excellence by Skills for Care. Our Leicester branch is regularly inspected to ensure we meet the highest standards of safe, effective, and responsive care.

Home Care in Leicester | Helping Hands

Visiting care and home care in Leicester

Helping Hands provides CQC-regulated home care in Leicester and the surrounding areas including Oadby, Wigston, Knighton, Braunstone, and Evington. Whether you need visiting care a few hours a week, specialist dementia support, or full-time live-in care, our local Leicester team is here to help you live independently at home. Rated Excellent on Trustpilot, our carers cover the wider Leicester area and can often begin support within 72 hours of your first call

From as little as 30 minutes per week all the way up to full-time support, our hourly visiting care and home care in Leicester is dedicated to providing your loved one with the additional support they need to maintain an independent lifestyle within the comfort of their own home. We also match our customers with carers most suited to them and create bespoke, flexible packages that can change as their needs do.

We’re also a fully-regulated service that is regularly inspected by the Care Quality Commission (CQC), who check that we’re offering safe, effective and responsive care.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Home care in Leicester

For over 30 years, we have been providing home care to those in need of extra assistance up and down the country. And as industry leaders in providing tailored home care, we really do know what it takes to ensure our customers are fully supported.

Making a real difference to people’s lives is the number one reason why our carers join us. And that’s exactly why we only select the very best home carers from the hundreds of applicants that we receive on a weekly basis.

Developed by our in-house, award-winning trainers, all of our home care Leicester team have gone through a detailed training programme covering first aid, health & safety, manual handling, dementia and safeguarding. In addition to this thorough process, we also insist that each carer has a Disclosure Barring Service (DBS) background check, as well as several references.

Live-in care in Leicester

Live-in care in Leicester means just that: welcoming someone into your home to live with you, who will provide round-the-clock care as and when you need it. Although it can be a little daunting to have someone that you don’t know live with you, we’ll work with you to help you select a carer that matches your interests, care needs and personality.

With a team of clinical nurses on hand to provide expert advice and support to our Leicester team, we can also support more complex conditions such as stomas and catheters, tracheostomies and strokes.

Private care in Leicester

Since 1989, Helping Hands has been providing industry-leading care to anyone that needs a little or a lot of extra support at home. With expertly-trained carers that are equipped to deal with a variety of different conditions and care needs, there is very little that we’re unable to handle.

From a bit of extra assistance around your house to keep it clean and tidy, to specific care for Alzheimer’s, cerebral palsy or a spinal injury, we’ll get to know you, your requirements and preferences to make sure you get the best support possible.

We also understand the importance of taking care of the whole individual rather than just taking care of their practical needs. Emotional wellbeing is just as important as being physically enabled; that’s why we’ll help you to maintain your mental health too.

The difference between Helping Hands and a care agency in Leicester

Many families in Leicester start by looking at care agencies, where carers tend to be self-employed and responsible for their own training and insurance. The risk is that if your carer calls in sick, it can be left to you to find cover at short notice.

At Helping Hands, we do things differently. Every carer on our Leicester team is directly employed by us, fully DBS checked, and trained at our Centre of Excellence in modules including dementia awareness, safeguarding, moving and handling, and medication administration. If your regular carer is unavailable, we arrange a replacement automatically so there's never a gap in your care. We're regulated by the Care Quality Commission and endorsed as a Centre of Excellence by Skills for Care. Our Leicester team supports families across Oadby, Wigston, Knighton, Braunstone, and Evington, and we're rated Excellent on Trustpilot.

Another difference is how you're charged. With an agency, costs typically increase as your needs grow because you pay per task. With Helping Hands, your care package is all-inclusive. If you start needing extra help with medication, getting dressed, or trips to the shops, we adjust your support without adding extra charges

Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Home care in Leicester

Visiting care and home care in Leicester

Quality care supporting families in Leicester

Home care services available in Leicester

Live-in care

Hourly visiting care

Supporting people living in Leicester

Matt Bristow

Trish Ricketts

What families say about our care

Fully regulated care supporting Leicester