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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our home care team in Hinckley is on hand to help adults of all ages in the local community with receiving the support they need to continue living independently. With rigorous training in line with standards set by the Care Quality Commission (CQC), your loved one can receive any level of care within the comfort of their own home; delivered by a fully-trained, compassionate carer who prioritises their wellbeing.

Experienced in providing support to individuals in their own homes, the team cover care calls in Broughton Astley, Burbage, Earl Shilton, Hinckley, Market Bosworth, Nuneaton and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

02476487915 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Hinckley

Perhaps most famous for the Battle of Bosworth that took place in 1485 and where King Richard III met his grisly end, the borough of Hinckley is one of the key landmarks in British history and the Royal Family. Hinckley is also home to the world-famous Triumph Motorcycles, which began production over 100 years ago. And if that wasn’t enough, this charming place is also home to a team of dedicated and friendly carers from Helping Hands.

From as little as 30 minutes per week, your loved one can receive visiting care from a companion who is dedicated to making the difference they need to continue living a safe and fulfilling routine at home. As little or often as you need, there is a Helping Hands carer available to help you, from regular visits to around the clock live-in care.

Meet the team

Sharon Harris

Meet Sharon Harris, our Branch Care Manager, Hinckley

Hi, I’m Sharon. I’m excited to be overseeing the team in Coventry as well as bringing one-to-one support to people in the local community. I know the Coventry area well having been to school in the area and even though I moved away for a few years, I never lost touch of what was going on in the city. I came into the care industry back in 2008 and believe that with Helping Hands, I have the chance to make a positive impact in people’s lives.
Denny Bruce

Denny Bruce

Area Care Manager, Central

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Monica Ahir

Monica Ahir

Regional Care Director, Central

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareRespite Care

Other services we provide at this branch

Visiting care that’s local to you

Helping Hands have been providing care to people in their own homes for over 30 years now, and we know exactly what it takes to ensure you feel comfortable and supported to live the life you want to lead. Whether you have Parkinson’s and need support with personal care, or if you live with cerebral palsy and need help getting to and from the shops, we’ll be there for you.

From as little as 30 minutes per week, we can pop in to help you get dressed, prepare meals, assist you with your daily medication or even help with the housework and taking the bins out. Whatever you need support with, we can find a solution for you. And the great things about visiting care from Helping Hands is that it’s completely tailored to your needs. So, if you require more support for a couple of weeks following an illness or your partner needs care too, we can amend your care plan where necessary so that you always have everything you need.

We also understand the importance of physical and mental wellbeing, so not only will we help with the practicalities, we’ll be a friendly face that you can rely upon with an ear to listen to if you need. And if you just want someone to do a jigsaw puzzle with or to take you out to Hinckley Farmer’s Market once a month, we’ll do exactly that.

One-to-one live-in care

If you need round-the-clock support that you can rely on no matter the hour, live-in care could be the ideal solution for you. Delivered by a carer that lives with you in your home, this type of care offers one-to-one, person-centred support for all of your needs, all whilst you remain in the comfort of your own home. More and more people are opting for live-in care instead of moving into a nursing home, citing the benefits of not having the upheaval of leaving a much-loved home and also having care that it totally tailored to them.

For more complex needs, our nursing care team are able to put a package of care in place, and together with your live-in carer, provide the specific support that you need. So, if you require care for a tracheostomy, stoma, catheter or PEG feeding tube, we can help with this too.

It can be quite a daunting prospect inviting someone into your home to live with you and care for your personal needs. To make you feel more at ease, we’ll work with you to find the perfect carer for you in both personality and experience. That way, you won’t just be receiving care, you’ll also be gaining a companion.

Extra support with domiciliary care

Domiciliary care from the Hinckley team really does enable you to live an independent life, just with a little extra support that helps you on your way. This type of care can be anything from help tending your plants, making daily meals with you, taking your canine companion for a walk, or even going out for the day with your carer. The possibilities are endless and the care you receive is entirely led by you.

Admitting that you need help can be quite a difficult thing to do, especially if you’re fiercely independent and like to do everything for yourself. The team completely understand this and will take everything at your pace, building up trust and familiarity along the way and enabling you to continue doing what you want to do, rather than taking over completely.

Peace of mind with dementia care

As one of the UK’s leading dementia home care providers, we have the experience and expertise to deliver dementia care that’s empathetic and considerate to you or your loved one. Whether you’re in the initial stages of the condition or you’ve been living with dementia for several years, we can offer flexible, bespoke care that adapts to your existing routines.

When coming to terms with your symptoms and adjusting your life to fit in with dementia, we understand that there’s lots to think about. That’s why we’ll ensure that you have the same carers that support you, keeping confusion to a minimum and also allowing them to get used to you and your preferences. What’s more, all of our carers are fully trained in dementia, including the different types of the condition, the sensory effects of the condition and how it affects the individual and their loved ones.

Elderly care across Hinckley

As we get older, we may notice that we’re not as quick as we used to be or that we need extra support to complete tasks around the house that we used to be able to do alone. That’s where the team can step in with their elderly care package. Whether you need help with cleaning the surfaces, vacuuming, washing up or accompanying to medical appointments, we’ll arrange for carers to visit you as and when you require.

And if you live with a partner and you both need a bit of support and reassurance, we can help both of you to lead a fulfilled life – whether that’s taking you to the Battle of Bosworth Heritage Centre or for stroll through Barracca Gardens.

Respite care for emergencies or short breaks

If you receive full time care from a loved one or friend, respite care could become a staple to your regular care routine. Not only does it allow your caregiver to have a bit of rest and recuperation, it allows you to get to know someone new and do activities that you may not have done before.

As well as short breaks, respite care is also suitable after a spell in hospital or if your regular carer needs to take time away at short notice. We can arrange for a carer to be in place often within 24 hours after you enquire with us, so that you have everything you need on your road to recovery or until your carer returns.

We’ll even support you at a family function or special event where you need extra assistance with travel and personal care throughout the day. That way, you can all enjoy the celebrations without having to worry about your care needs.

Carers you can rely on in Hinckley

Since 1989, we have been recruiting, selecting and training carers to the very highest of standards, so that we can guarantee quality care delivered to you in your home. We have even been recognised as a Centre of Excellence by Skills for Care for our training courses, which all of our carers are required to undertake.

Whether our carers have been working in the industry for 10 years or if they have just made a career change, we only employ those that are truly passionate about looking after others and who are kind, empathetic and considerate. And they receive plenty of support and mentoring along the way, with full training provided for manual handling, first aid, personal care, dementia and medication, as well as regular refresher training throughout their time with us.

As a leader in home care, we comply fully with regulations set by the Care Quality Commission (CQC), who ensure we provide a safe, effective and responsive service. Ultimately, they make sure we do what we are saying we are going to do, and we are regularly inspected to certify that we are fully compliant with their terms.

Find out more about care in Hinckley

If you would like to find out more about the different care options we can offer, you can call our dedicated customer care team. They will be there to answer your calls seven days a week.

You can also pop into the branch located in Market Harborough, where you can meet the team and discuss your care needs in more detail. Or they can come to you and visit you in your own home – whichever is easier for you.

Call us on 02476487915 Talk to us on live chat Request a call back

Our credentials

Our Hinckley branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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