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Home care in Macclesfield

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 9:00 AM on Sunday

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01625 468879

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
01625 468879

Visiting care and home care in Macclesfield

As the gateway to the north, the picturesque town of Macclesfield sits between counties Derbyshire and Cheshire with scenic countryside to boot. The town itself has plenty to offer including music and arts festivals, impressive stately homes and the famous Silk Museum. But most importantly, this pretty place is also home to a team of dedicated Helping Hands carers.

If your loved one needs a hand with their shopping, personal care, cooking meals, or a higher level of care for a complex condition, a Helping Hands carer is somebody you can trust to help them continue living independently while treating them with the respect and empathy they deserve. Get in touch today to arrange visiting or live-in care to preserve their independence and inspire their wellbeing.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Macclesfield team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Macclesfield care team
Sue Edge
Sue Edge

Area Care Manager

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

More about Sue Edge
Adam Wilkins
Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins
Our Reviews
CQC Logo
Fully regulated by the CQC

Our Macclesfield branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Home care Macclesfield

Since 1989, we’ve been providing person-centred care for thousands of individuals across England and Wales, enabling them to live independently within their own homes. The Macclesfield home care team uphold these same values and endeavour to care for as many people as possible in the local area, regardless of their needs.

From arthritis, Parkinson’s and dementia to cerebral palsy, multiple sclerosis and acquired brain injuries – the team are able to cater for different conditions and symptoms and will be able to find a visiting care option that fits in with your existing routine.

From as little as 30-minute visits to frequent calls throughout the day, the Macclesfield team can support you with personal care, gentle reminders to take medication, cooking, cleaning and even taking you out and about in the local community. So, if you love spending the afternoon at Capesthorne Hall to take in the drama and history within the walls and corridors, your carer will be more than happy to accompany you.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Support that’s always available with live-in care in Macclesfield

Designed to adhere to your preferences and needs, live-in care in Macclesfield is created entirely around you to enable you to feel empowered and independent whilst living within the comforts of your own home.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Retain your independence with domiciliary care

Known traditionally as visiting care, domiciliary care puts you back in control of your care and allows you to make the best decisions for you. Whether you need someone to help you clean the dishes and stock up the fridge or if you need help to get to and from the toilet, we’ll do what’s best for you.

Even though you may have different physical care needs that you need support with, the team also make sure that your mental and emotional wellbeing is taken care of too. So, if a carer enables you to keep in touch with your circle of friends at the local coffee shop or helps you care for your beloved canine companion, that’s just as good a reason as any other for having a carer.

A nurse in a purple uniform sits beside a smiling woman with grey hair, who is lying in bed. The nurse gently holds the woman's hand, offering comfort and support in a warm, softly lit room.
Dementia care that gives you extra peace of mind

With 30 years’ experience of supporting those living with dementia, we know just what it takes to support both the individual and their loved ones throughout the condition. Whether you’re diagnosed with Pick’s disease or Alzheimer’s, we’ll ensure that you have the appropriate level of care to suit your symptoms and difficulties so that you can live well and not ‘suffer from’ dementia.

We are extremely proud to be aligned with the Dementia Action Alliance (DAA), who promote the latest in dementia care and in sharing best practice within different care organisations across the country. This accolade has given us even more tools to be one of the leading home care providers for dementia in the UK, as well as ensuring all of our Macclesfield carers a fully trained in dementia care.

A smiling woman in a light purple uniform washes dishes at a kitchen sink, wearing blue gloves. A metal saucepan is on the hob in the background, and the kitchen appears clean and bright.
Elderly care to make you feel young again

Reaching a more senior age can be some of the best years of your life, but for others it may come with an arthritis diagnosis paired with a hearing or visual impairment, which can be very difficult to accept and cope with. The Macclesfield team will get you feeling young again with support little or often to suit you.

Elderly care doesn’t mean that our carers will do absolutely everything for you. Instead, they’ll enable you and assist you to live the life you want to lead – whether that’s gentle strolls around the Peak District at your pace or attending the latest production at Mads Little Theatre in the town centre.

A carer pours tea for an elderly man and woman sitting at a patio table outdoors, surrounded by greenery, enjoying a peaceful afternoon together.
Respite care for support as and when you need it

Caring for a loved one or friend can be one of the best jobs in the world, but it can also be extremely tiring both physically and mentally. This is when it becomes really important for both of you to have a break, which is where respite care can be extremely beneficial to you. We’ll ensure a seamless transition from your regular care routine to your respite carer, making sure that disruption is kept to a minimum.

There may be times when you want to attend an important family get-together or want to take a break with the rest of your family but aren’t quite sure how all of your care needs are going to be met. We can accompany you to a wedding, birthday party or even on holiday, so that you have everything you need without it impacting on the celebrations or your relaxation time.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Friendly and professional live-in carers in Macclesfield

We are extremely proud to be recognised as the first and only home care provider to be awarded as a Centre of Excellence by Skills for Care for our rigorous training programme. Delivered to all of our visiting and live-in carers and led by our in-house team of expert trainers, each carer is required to complete modules in moving and handling, first aid, medication, dementia and personal care, amongst others. In doing so, we can ensure that the same top quality care is delivered across the UK by Helping Hands carers.

As with any care provider, we are also strictly monitored by the Care Quality Commission (CQC), who makes sure that our service is effective, responsive and safe for all of our staff and customers.

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Branch information
Address

Helping Hands Macclesfield, 38 Chestergate, Macclesfield, SK11 6BA

Show in maps Macclesfield Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed