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Home care in Mitcham

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines are currently closed

Existing customer
020 3375 3353

Lines are currently closed

Existing customer
020 3375 3353

Visiting care and home care in Mitcham

Mitcham is an Old English name that means “big settlement” as there was a Celtic stronghold with a hill fort in the area before the Romans and Saxons arrived. Mitcham is also known for its lavender and abundance of lavender fields, which was utilised to produce luxury and botanical goods for many years.

We understand doing the best you can to keep in good health at Helping hands, as we encourage our customers to remain as independent as possible when we’re supporting them at home and our visiting and live-in care services will support you expertly.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Mitcham team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Mitcham care team
Christina Bentley
Christina Bentley

Branch Care Manager

As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Mitcham branch is fully regulated and accredited by the CQC

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FAQs

Home care can be a valuable choice for individuals who need extra support but wish to remain living at home. This may include help with personal care, mobility, medication or everyday household tasks. For many people, staying in familiar surroundings provides comfort, confidence and a sense of control.

We understand how important independence can be. Home care in Croydon offers tailored support that fits around your lifestyle, enabling you to continue living life your way. With one-to-one care delivered by dedicated carers, you receive focused attention without the upheaval of moving into residential care. The Croydon team are committed to delivering compassionate care that supports both practical needs and emotional wellbeing.

The cost of home care in Croydon depends on the level of support required. Care packages are flexible and can range from occasional visits through to full-time live-in care. Pricing reflects the amount of care provided, ensuring a personalised approach that meets your needs.

A free care assessment will help determine the most suitable level of support. The team will explain all costs clearly and answer any questions you may have. Helping Hands believe in being open and honest about pricing, allowing you to plan with confidence.

Yes. Home care is designed to adapt alongside you. If your needs increase, decrease or change direction, your care plan can be updated accordingly. This might include adjusting visit times, increasing support or transitioning to a different type of care.

The Croydon team will remain in regular contact and review your care to ensure it continues to meet your needs. Flexibility and responsiveness are at the heart of the service.

If care is required urgently, we’ll aim to start within 72 hours of your first call. The process begins with a free care assessment conducted in your home by a local care manager.

This visit provides an opportunity to discuss your needs, preferences and expectations. Once the assessment is complete, a start date will be agreed based on availability.

Starting home care is straightforward. Contact the customer support team to arrange your free care assessment. During the assessment, your care manager will work with you to create a personalised care plan.

Once you’re happy with the plan, carers will be carefully matched to suit your needs. Support will then begin in the comfort of your own home, helping you feel safe, supported and independent.

All Helping Hands carers are directly employed, trained and vetted. They are insured and bonded, providing reassurance for customers and families alike. The team are dedicated to maintaining high standards of care and professionalism.

If your usual carer cannot attend, a replacement will always be provided. The team will aim to keep visits as close as possible to the original time, ensuring continuity and reliability of care.

Branch information
Address

Helping Hands Croydon, Southbridge House, Southbridge Place, Croydon, CR0 4HA

Show in maps Mitcham Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed