Mitcham is an Old English name that means “big settlement” as there was a Celtic stronghold with a hill fort in the area before the Romans and Saxons arrived. Mitcham is also known for its lavender and abundance of lavender fields, which was utilised to produce luxury and botanical goods for many years.
We understand doing the best you can to keep in good health at Helping hands, as we encourage our customers to remain as independent as possible when we’re supporting them at home and our visiting and live-in care services will support you expertly.
Quality care at home
From short term support to longer term visits and live-in care, our Mitcham team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care...
As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care to deliver exceptional service. With years of experience in the care industry, I began as a carer at Helping Hands, progressing to Care Training Practitioner and Care Coordinator. This journey has allowed me to enhance my knowledge and ensure our carers exceed expectations.
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Fully regulated by the CQC
Our Mitcham branch is fully regulated and accredited by the CQC
When you choose visiting care you get much more than a dedicated and compassionate carer coming to your home from just 30 minutes per week, you get the benefit of our 30 years of experience and a huge operational support team to ensure you are cared for to the highest standards. Whether you have mild or complex care needs we’ll be able to support you with medication, mobility, meal preparation, personal care, housework and so much more.
Mitcham live-in care
Live-in care means you get care around the clock from your dedicated carer who will live in your home with you. This can be hugely reassuring for your loved ones as well as you, especially if they don’t live nearby. Knowing you have continual support will mean you get to live your best life possible in the home you love, while receiving the care you need.
Better than a care agency in Mitcham
We’re better than a home care agency at Helping Hands because we don’t need to do the things that agencies traditionally do to get customers, such as charging hidden fees or making carers self-employed. Our fully managed service sells itself, thanks to our dedicated carers delivering amazing results every day and our excellent operational support staff.
Domiciliary care in Mitcham
With domiciliary care, or care at home, you’ll receive the highest standards of home care in the place you love most, if you choose Helping Hands. Our dedicated carers will ensure that you are cared for exactly as you wish, thanks to your personalised support plan that accompanies both our visiting and live-in care services and your independence is our priority, as is ensuring you get to live your best life possible.
Specialist dementia care from our experts
When you’ve been diagnosed with dementia, you want to know that if you eventually need care, it’s going to be delivered by a company who are considered dementia specialists. We’ve been delivering expert dementia care for over 30 years and in that time, we’ve cared for thousands of customers living with dementia who have benefitted physically and emotionally by being able to remain in the home they love.
Respite care for immediate support
If you’re in need of short-term support, then respite care from Helping Hands is a valuable alternative to going into a residential home. When your regular carer needs to take a break, your family are going away or you’re recovering from an illness or accident, having care at home will ensure your wishes and preferences are respected, thanks to your personalised support plan and programme of care. Even in an emergency situation we can get care to you within 24 hours.
Elderly care for extra support
When you’re living with age-related frailties, you’re recovering from an illness or you just don’t have the strength you once did, it can make managing at home a lot more difficult than it used to. This is where elderly care from Helping Hands can make all the difference to your life. Our carers can come to your home and undertake all the tasks that you’re now finding difficult, such as housework, laundry, bed-making, personal care, meal preparation and medication.
Fully trained carers in Mitcham
Our carers are amazing – we are proud of what they achieve on a daily basis for our thousands of customers and the enormous difference they make to so many people’s lives. Our customers want to remain in the home they love, and our carers ensure they get to achieve that, thanks to their compassionate natures and the thorough training we give them when they join us. We are also fully regulated by the Care Quality Commission, so you can be confident in every aspect of our service.
