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CQC & CIW Regulated
Receive care in 24 hours
4.5 Star Rating
Rated Excellent on
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Industry leading carer training

Home care in Newmarket

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0122 366 4968

Lines open until 5:30 PM

Existing customer
0122 380 0201

Lines open until 7:00 PM

New customer
0122 366 4968

Lines open until 5:30 PM

Existing customer
0122 380 0201

Visiting care and home care in Newmarket

If you’re looking for exceptional care at home in Newmarket, your first choice should be Helping Hands. We offer the very highest standards of visiting and live-in care, with compassionate, professional carers coming to your home to help you live as independently as possible. We’ve been doing so since 1989, so it’s no surprise we’re the UK’s most trusted provider.

Despite being famous around the world for its racecourse, there is a lot more to recommend this Suffolk town. With a historic background and much favoured by monarchs since the Middle Ages, Newmarket is well worth a visit. If you’d like to explore the countryside or want to continue enjoying the area you love, we’ll help as often as you need us.

Quality care at home

From short term support to longer term visits and live-in care, our Newmarket team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Newmarket care team
Sam Donnelly
Sam Donnelly

Branch Care Manager

I'm Sam, the Branch Care Manager for Cambridge. I am responsible for running an effective and safe service within the local area. As the Manager...

Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Newmarket branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Newmarket

We focus on a premium service, enabling you to live comfortably at home. Your home will mean different things to you – whether it’s where you raised a family, had happy times with a partner, or enjoyed the peace and quiet of your safe space. Visiting care supports your routine, offering help from an hour or so a week. This can give family a break so that they return to you refreshed.

24/7 live in care support

If you’re missing a partner and your house seems too quiet, the companionship that live-in care offers is priceless. Your carer will respect your routine, while making sure that you never feel lonely or isolated. They’ll help you both inside and outside of your home, making sure you retain important social links in the community you love, while accompanying you to important appointments and activities.

Why Helping Hands is better than a care agency in Newmarket

We’ve never been — and never will be — a care agency. We’ve always been proud of our roots and stay true to the family values we were founded with back in 1989. We don’t sell franchises; instead, we own and manage all of our 155 branches across England and Wales. This ensures a consistently high standard, both through our branch teams and through our regulation by the Care Quality Commission.

Qualified carers providing a variety of care services in Newmarket

Our carers are our finest asset. We’re so proud of the difference they make to our customers’ lives, every single day. We employ them directly as we believe that’s just one of the ways that we show our appreciation, rather than agencies that expect them to be self-employed. We also pay above industry-standard wages, offer a bespoke training experience to all employees and support them to advance their careers.

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Branch information
Address

Helping Hands Cambridge, 124 Wulfstan Way, Cambridge, CB1 8QJ

Show in maps Newmarket Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed