We’re delighted to be able to offer our transformative, person-centred home care services to people across Norfolk. At Helping Hands, we specialise in home care services including visiting care, live-in care, respite care, palliative care and condition-led care. Whether you’re organising care for yourself or on behalf of a loved one, we’ll make sure you receive the type and level of support you need.
Plus, every step of your care provision will be independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have full peace of mind about our incredibly high standards day in, day out.
Quality care provided in your own home
Home care from our Norfolk team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
Home care from our Norfolk care team is suitable for any older person who would benefit from having a bit of extra support to manage from day to day. It might be that you’ve been diagnosed with a medical condition, are experiencing age-related frailties, or simply don’t have the time and energy that you used to. You don’t even need to have a particular reason for wanting care – many of our customers simply enjoy the companionship offered by our warm and friendly carers. Our team in Norfolk are all expertly trained to provide a wide range of services to you in your home, and can also accompany you out and about should you require a travelling companion.
24/7 live in care support
One of the areas of care in which we specialise is live-in care, which provides you with one of our wonderful carers in your home full time. Your live-in carer will have their own room in your house, so that they can be there around the clock and provide you with proactive, specialist care. Whether you need help for a specific medical condition, mobility assistance, support with medication, discreet personal care or just about anything else, a live-in carer allows you to continue living life on your own terms as much as possible.
Why Helping Hands is better than a care agency in Norfolk
We’re a private care provider rather than a care agency, and that will always be the case. This means that we can offer you a number of guarantees that many agencies can’t. For instance, we employ all of our carers directly, and will never hire anyone from outside Helping Hands. This means you can be confident that your carer has been subjected to our rigorous background checks, has passed our thorough assessment process, and has received our industry-renowned training. You also won’t have to worry about paying your carer, as we handle this aspect of your care on your behalf, and you won’t be burdened with mountains of time-consuming paperwork.
Qualified carers providing a variety of care services in Norfolk
We firmly believe that Helping Hands carers are the very best in the UK, because we’re extremely selective when it comes to hiring people to our care teams. Our Norfolk care branch comprises a team of exceptional carers who constantly go above and beyond to ensure every customer receives the level of support that they deserve. All of our carers have been specifically recruited for their kind, empathetic personalities and their dedicated approach to their roles, and have been subjected to numerous background checks before joining so that we know they’ll be a perfect fit for us and for you. We provide every new carer with our comprehensive carer training, which we’ve been delivering in-house for over 30 years, and they’ll continue to participate in regular refresher courses.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.