Home care in Norfolk
Visiting care and home care in Norfolk
We’re delighted to be able to offer our transformative, person-centred home care services to people across Norfolk. At Helping Hands, we specialise in home care services including visiting care, live-in care, respite care, palliative care and condition-led care. Whether you’re organising care for yourself or on behalf of a loved one, we’ll make sure you receive the type and level of support you need.
Plus, every step of your care provision will be independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have full peace of mind about our incredibly high standards day in, day out.

Quality care provided in your own home
Home care from our Norfolk team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Norfolk care team

Branch Care Manager
Hi, I'm Sharon, the Branch Manager at Fakenham, joining in March 2024. I'm proud to be part of Helping Hands, a company that values its team and has a clear vision to support customers with care and kindness at its core. We provide the highest level of care through a trained, compassionate team, offering personalized support to help our local community stay safe and independent at home.

Regional Care Director, South East
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Norfolk to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide

High quality home care in Norfolk
Home care from our Norfolk care team is suitable for any older person who would benefit from having a bit of extra support to manage from day to day. It might be that you’ve been diagnosed with a medical condition, are experiencing age-related frailties, or simply don’t have the time and energy that you used to. You don’t even need to have a particular reason for wanting care – many of our customers simply enjoy the companionship offered by our warm and friendly carers. Our team in Norfolk are all expertly trained to provide a wide range of services to you in your home, and can also accompany you out and about should you require a travelling companion.

24/7 live in care support
One of the areas of care in which we specialise is live-in care in Norfolk, which provides you with one of our wonderful carers in your home full time. Your live-in carer will have their own room in your house, so that they can be there around the clock and provide you with proactive, specialist care. Whether you need help for a specific medical condition, mobility assistance, support with medication, discreet personal care or just about anything else, a live-in carer allows you to continue living life on your own terms as much as possible.

Why Helping Hands is better than a care agency in Norfolk
We’re a private care provider rather than a care agency, and that will always be the case. This means that we can offer you a number of guarantees that many agencies can’t. For instance, we employ all of our carers directly, and will never hire anyone from outside Helping Hands. This means you can be confident that your carer has been subjected to our rigorous background checks, has passed our thorough assessment process, and has received our industry-renowned training. You also won’t have to worry about paying your carer, as we handle this aspect of your care on your behalf, and you won’t be burdened with mountains of time-consuming paperwork.

Qualified carers providing a variety of care services in Norfolk
We firmly believe that Helping Hands carers are the very best in the UK, because we’re extremely selective when it comes to hiring people to our care teams. Our Norfolk care branch comprises a team of exceptional carers who constantly go above and beyond to ensure every customer receives the level of support that they deserve. All of our carers have been specifically recruited for their kind, empathetic personalities and their dedicated approach to their roles, and have been subjected to numerous background checks before joining so that we know they’ll be a perfect fit for us and for you. We provide every new carer with our comprehensive carer training, which we’ve been delivering in-house for over 30 years, and they’ll continue to participate in regular refresher courses.
Branch information
Millers Walk,
Fakenham,
Norfolk,
NR21 9AP