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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open until 5:30 PM

Existing customer
01733 856409

Lines open until 5:30 PM

Existing customer
01733 856409

What does our complex care support include?

We know how much you care about your home in Peterborough, and how much you'd love to stay there for as long as possible. At Helping Hands, supporting people to remain in the home they love is what we're all about. Our care allows you to live life the way you want to live it with our compassionate support.

In Peterborough, we provide live-in, visiting and respite care that is fully regulated by the Care Quality Commission (CQC), so we're always up to standard when it comes to great care. We build your support around you, and adapt our care to match your situations and personal preferences.

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Peterborough
Lianne Challis
Lianne Challis

Branch Care Manager

Lianne is the Branch Care Manager at Peterborough.

Helen Jones
Helen Jones

Area Care Manager

Helen is the Area Care Manager for East.

Paul Sewell
Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow
Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow
Looking to become a carer in Peterborough?
Apply here
A man sits up in bed reading a book and smiling at a carer who stands beside him, wearing a purple uniform and name badge. They appear to be in a cosy, stone-walled bedroom.
Qualified carers providing complex care in Peterborough

Our carers receive specialist training in complex conditions through our nursing care. We can help with medication adminsteration, stoma and catheter care, nephrostomy care, amongst much more. We get to know you and your condition, so we can work together to create an expert care plan that benefits your life. We can also support with personal care such as washing, grooming, and getting dressed so that you can continue living life with dignity.

A person wearing blue gloves applies shaving foam to the cheek of an older man with fair hair, who is sitting wrapped in a grey towel, in a bathroom.
What is complex care for?

Complex care supports people with long-term or progressive health conditions, such as those with our dementia care. We're expertly trained when it comes to dementia, so we understand how the disease affects you, how it progresses, and how best to support someone living with it. We can help adapt your home to be more dementia-friendly, such as bright colours or helpful and bold labelling around the home. We'll also work hard to keep you connected to your family and friends and even your hobbies, so your life doesn't have to stop with dementia.

An older man using a walking stick walks outdoors on a paved path, smiling, while a younger carer in a purple uniform supports him. Trees and greenery line the path.
When to consider complex care

You may want to explore complex home care in Peterborough if your mobility has reduced and moving safely requires trained assistance. We know that mobility can decline for various reasons, such as simple ageing, but that doesn't mean you have to slow down. Your Helping Hands carer can help install walking aids or even introduce a daily exercise routine to help you with your specific mobility challenges.

An older woman with blonde hair and a blue cardigan smiles whilst sitting at an outdoor table with a pink potted plant, talking to another person holding a mug.
How much does complex care in Doncaster cost?

Costs vary depending on the level of support you need, such as whether you're looking for live-in care, visiting care or respite care. You can view our costs and funding page for more information, or call one of our friendly Customer Service Advisers for more information. We also offer a free, personalised assessment at your doorstep with one of our compassionate carers to work out what level of care may be required and the costs associated.

How to arrange complex care in Peterborough

If you need more information on our complex care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Branch information
Address

Helping Hands Peterborough, 90 Bridge Street, Peterborough, PE1 1DY

Show in maps Peterborough Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed