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Home care in Peterborough

Excellent 4.5 Star Rating 5,050+ reviews on
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4.5 Star Rating
Excellent | 5,050+ reviews

Lines open until 5:30 PM

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Existing customer
01733 856409

Lines open until 5:30 PM

New customer

Lines are currently closed

Existing customer
01733 856409

Visiting care and home care in Peterborough

Nestled in the county of Cambridgeshire lies Peterborough; a heritage city that offers nature, history and architecture alike. Home to a 900-year-old Norman cathedral, historic watermill and an abundance of countryside walks, Peterborough is also a city of residence to one of the leading home care providers in the UK – Helping Hands.

Whether you need full-time support around the clock from our live-in care team, regular visits throughout each day or the occasional visit once or twice per week, our home care team in Peterborough is equipped to provide the care you need on your terms. Every package is tailored to the customer and our care plans are flexible so that the support you receive can change as your needs do.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Peterborough

Our carers provide a wide range of support across Peterborough, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Peterborough
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Peterborough
    Lianne Challis
    Lianne Challis

    Branch Care Manager

    Lianne is the Branch Care Manager at Peterborough.

    Helen Jones
    Helen Jones

    Area Care Manager

    Helen is the Area Care Manager for East.

    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Peterborough

    Our Peterborough branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Live in care Peterborough - tailored support for your needs

    We understand that inviting someone new to live in your home can be daunting. That’s why Tessa and her team are here to offer guidance and support to alleviate any worries you may have. With live-in care in Peterborough, your carer will be there to provide round-the-clock support to ensure that you have everything you need – both physically and emotionally.

    Here at Helping Hands, we provide dedicated live-in care for anybody from the age of 18 all the way up to 100 and beyond.

    To find out what is live in care, click here.

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    Home care Peterborough

    Mary Lee founded Helping Hands as a way to give families the support they needed to feel safe and independent at home. More than thirty years later, we are proud to have been providing that same person-centred service to thousands of families across England and Wales. As a company that was built on a foundation of family values, we understand how important it is for you or your loved one to feel safe and secure in your own home. That’s why Tessa and her team are here to provide you with a personalised care package that gives you the support you need in the place you know best – regardless of your condition.

    Whether you are recovering from a life-changing illness or injury, you are living with a progressive condition or you simply need some extra help in going about your daily routine; with visiting care from our Peterborough team, you’ll have the support you need so that you can continue with your day-to-day life - making no compromises to your independence.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    The difference between Helping Hands and a care agency in Peterborough

    Using a private care provider like Helping Hands, rather than a care agency, means you’ll have much more control over the level and type of care that you’ll receive. From your first phone call to our wonderful care team in Peterborough, you’ll be put at the centre of every decision and you’ll have a bespoke care plan that is fully tailored to your individual requirements and preferences. Being a private care provider also means that we employ our carers directly, whereas many care agencies will request that you take responsibility for your carer’s pay. We much prefer our way of operating, because it means no unnecessary work or hidden fees for our customers.

    Helping Hands was founded by Mary Lee in 1989 to enable those who needed some extra support to remain in the comfort of their own homes. More than thirty years later, we are proud to be providing the same level of person-centred care to thousands of families across England and Wales – and our values have never changed.

    As a company that is big enough to support your every need yet still small enough to care, our expert carers are here to provide dedicated care that enables you to live independently at home. What’s more, each of our carers complete a comprehensive training course as part of their recruitment process that covers modules such as safeguarding, dementia care and moving and handling, so you can be sure that you’re in expert hands.

    We employ each of our carers directly, so you don’t need to worry about any additional paperwork or background checks – we’ll cover it all for you. And as well as being fully regulated by the Care Quality Commission (CQC), we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Respite care for short-term support

    We understand that the need for respite care can arise at any given moment for any given reason. That’s why Tessa and her team can swiftly put a bespoke package of care in place that is ready for when you need it, for as long as you need it – and often within 24 hours of your initial enquiry.

    Whether you need short-term care while your usual caregiver is away on holiday or following an unexpected illness or injury and you need some support on your road to recovery, respite care from our Peterborough team ensures that you have the support you need, when you need it.

    Supporting communities across Peterborough

    Our carers provide home care in Peterborough and nearby areas including these locations.

    Local updates
    A carer in a purple uniform smiles and engages with an elderly woman playing cards, surrounded by other pensioners in a bright, cheerful room.
    What Are The Different Types Of Home Care In Peterborough

    Our Home Care Services Available At Helping Hands, we’ve been providing compassionate, person-centred home care...

    Read more
    A smiling carer in a purple uniform and blue gloves prepares food in a kitchen, while an older person, blurred in the foreground, holds a mug and watches her.
    What Home Care Is Available For The Elderly In Peterborough?

    Our Home Care Services Available For The Elderly At Home Helping Hands have been providing...

    Read more
    A young woman in a purple uniform, likely a carer or nurse, smiles warmly at an older person outdoors. The setting appears friendly and caring, with greenery and pink flowers in the background.
    How Much Does Home Care Cost In Peterborough?

    How Do I Arrange My Home Care? Arranging your home care in Peterborough is as...

    Read more
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    FAQs

    Home care in Peterborough can be a suitable option for anyone who is at a stage of life where they may benefit from additional support to continue living independently in the home that they love. Opting for home care doesn’t mean sacrificing everything you hold dear, but rather having someone alongside you to empower you to live life more on your own terms. This might include help with daily routines, assistance with mobility or simply having someone there to enjoy a cuppa with and watch your favourite tv show alongside. Whether you need occasional visits or more regular care, our flexible options mean you’ll always be able to find a level of support that suits your circumstances.

    The cost of home care in Peterborough will vary depending on your individual requirements. Our team can provide a clear breakdown of costs and help you understand your options. Many families find that home care offers excellent value due to the personalised, one-to-one support it provides.

    Yes, your care plan can be adjusted whenever needed. We understand that care needs can change over time, so we ensure your support remains flexible and responsive. Your Peterborough care team will review your needs regularly and suggest any updates where appropriate.

    We’re typically able to begin care in Peterborough within 72 hours of your initial enquiry. In urgent cases, we may be able to arrange support sooner depending on availability.

    Home care in Peterborough begins with a call to our friendly team, who’ll guide you through your options and arrange a free care assessment at your home. Your local Care Manager will take the time to understand your needs and preferences so we can create a tailored care plan. Once agreed, we’ll match you with carers who suit your requirements and arrange a start date that works for you.

    All of our Peterborough carers are fully insured and bonded. They’re carefully recruited, vetted and trained directly by Helping Hands, ensuring a consistently high standard of care.

    If your usual carer is unavailable, we’ll arrange a suitable replacement who is fully briefed on your care plan. We’ll always aim to maintain your usual routine and minimise disruption.

    Speak to our care team

    If you're exploring care options in Peterborough, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01733 828980
    Branch information
    Address

    Helping Hands Peterborough, 90 Bridge Street, Peterborough, PE1 1DY

    Show in maps Peterborough Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered