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Peterborough

Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in and visiting home care in Peterborough

Nestled in the county of Cambridgeshire lies Peterborough; a heritage city that offers nature, history and architecture alike. Home to a 900-year-old Norman cathedral, historic watermill and an abundance of countryside walks, Peterborough is also a city of residence to one of the leading home care providers in the UK – Helping Hands.

With a dedicated team of carers offering high-quality, tailored home care to families across Peterborough, Spalding, Bourne, Market Deeping, Wisbech, Holbeach and the surrounding areas, we’re committed to ensuring that you have the support you need to enable you to remain safe and independent in the familiarity of your own home.


Meet Tessa, our Branch Manager

Tessa Hilton, Care Coordinator

"Hello! I’m Tessa, the manager at Helping Hands’ Peterborough branch. It’s my role to develop an expert, friendly, compassionate and professional team of carers to support our lovely customers here in Peterborough. I am incredibly passionate about care and will always ensure that our customers are looked after to the best of our ability. I love our fantastic team of carers, they go above and beyond every single day to ensure that our customers receive the best quality care in Peterborough.”



Home care visits in Peterborough tailored to your needs

Mary Lee founded Helping Hands as a way to give families the support they needed to feel safe and independent at home. Thirty years later, we are proud to have been providing that same person-centred service to thousands of families across England and Wales. As a company that was built on a foundation of family values, we understand how important it is for you or your loved one to feel safe and secure in your own home. That’s why Tessa and her team are here to provide you with a personalised care package that gives you the support you need in the place you know best – regardless of your condition.

Whether you are recovering from a life-changing illness or injury, you are living with a progressive condition or you simply need some extra help in going about your daily routine; with visiting care from our Peterborough team, you’ll have the support you need so that you can continue with your day-to-day life – making no compromises to your independence.

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I would highly recommend Helping Hands. My mother who is 91 and has Alzheimer’s moved in with us at the beginning of the year. We needed live-in care for the summer whilst we were away. Having never done this before i was a little apprehensive. Helping Hands made the whole process so easy and i felt reassured from the start that my mum would be cared for beautifully.

The initial assessment was done in a sensitive and professional manner with such kindness and care. The admin side of everything in order to set up the care was efficient and people always had time to answer any questions i had. The carer that moved in with my mum was sweet, kind, gentle and professional. Just what i wanted for my mum. Thank you Helping Hands for making our first experience of live-in care so smooth and successful.

Kate Pym - next of kin of live-in customer

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Live-in care for round-the-clock support

We understand that inviting someone new to live in your home can be daunting. That’s why Tessa and her team are here to offer guidance and support to alleviate any worries you may have. With live-in care from our Peterborough team, your carer will be there to provide round-the-clock support to ensure that you have everything you need – both physically and emotionally.

If you’re in need of more intensive support but feel that residential care isn’t the best option for you, live-in care is the perfect alternative to ensure that you can remain in the comfort of your own home, yet still receive round-the-clock support that enables you to feel safe and independent. What’s more, with no restrictions on visiting times and no set mealtimes or menus, you can continue to live your life entirely on your terms – just with a little help along the way.

Here at Helping Hands, we provide dedicated live-in care for anybody from the age of 18 all the way up to 100 and beyond. So whether you would like a live-in carer that supports you with retaining a full-time job, or you would like more intensive support in your elderly years to help you remain independent at home; Tessa and her team will work with you to provide a personalised, unintrusive live-in care package that is built by and around you.

To find out what is live in care, click here.


Domiciliary care from our Peterborough team

With domiciliary care from our Peterborough team, you will not only have the freedom to decide the details of your care, but you will be supported and encouraged to live your life entirely on your terms. So whether you enjoy an afternoon of crossword puzzles or a morning walk around Ferry Meadows Country Park, your carer will be there to give you the support you need to enable you to live the life you want to lead.

Our aim is to ensure that you retain your independence as much as possible, that’s why Tessa and her team will work closely with you to provide a personalised care plan that is focussed entirely around you and your needs.

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I like to see people smile and know that I’ve made a difference to their day. I love everything about my job as a carer!

Christine, a visiting carer

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Specialist dementia care from our award-winning team

With over 100 different variants of dementia, we understand that the time following a diagnosis can be unnerving for you and your surrounding family. Dementia can have a unique impact on everybody affected, and as one of the UK’s leading dementia care specialists, we are here to ensure that you have the information, guidance and support to help you and your loved ones through each step of your dementia journey.

From memory loss to a change in behaviour, experiencing the symptoms of dementia for the first time can be distressing for all involved. But with a compassionate team of expertly-trained carers, we are here to offer support with anything from continence care to communication.


Elderly care to support your independence

Whether you are living with a progressive condition or you are simply finding more difficulty in your everyday tasks than you used to, Tessa and her team are here to offer personalised elderly care to ensure that you or your loved ones are able to remain safe and independent at home.

You may have had a fall in your home and you don’t feel as confident on your own as you used to, or perhaps you are facing the inevitable signs of ageing and you would like more support in going about your usual routine. Whatever it is you need, our Peterborough team are here for you.


Respite care for short-term support

We understand that the need for respite care can arise at any given moment for any given reason. That’s why Tessa and her team can swiftly put a bespoke package of care in place that is ready for when you need it, for as long as you need it – and often within 24 hours of your initial enquiry.

Whether you need short-term care while your usual caregiver is away on holiday or following an unexpected illness or injury and you need some support on your road to recovery, respite care from our Peterborough team ensures that you have the support you need, when you need it.

Request a callback Email us

Expert carers to support you in Peterborough

Helping Hands was founded by Mary Lee in 1989 to enable those who needed some extra support to remain in the comfort of their own homes. Thirty years later, we are proud to be providing the same level of person-centred care to thousands of families across England and Wales – and our values have never changed.

As a company that is big enough to support your every need yet still small enough to care, our expert carers are here to provide dedicated care that enables you to live independently at home. What’s more, each of our carers complete a comprehensive training course as part of their recruitment process that covers modules such as safeguarding, dementia care and moving and handling, so you can be sure that you’re in expert hands.

We employ each of our carers directly, so you don’t need to worry about any additional paperwork or background checks – we’ll cover it all for you. And as well as being fully regulated by the Care Quality Commission (CQC), we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.


Areas across Peterborough that we cover:

Peterborough Spalding Bourne
Market Deeping Wisbech Holbeach
Farcet Yaxley Parnwell
Ailsworth Elton Eastrea
Norman Cross Morborne Marholm
Glinton Thorney Ufford

Find out more about care in Peterborough

If you’d like to speak with Tessa to find out more about we can help you, please call us. We’re here to take your call seven days a week.

If you’d rather pop in and see us, you’re welcome to visit our branch on Bridge Street, or we can meet you at a place more convenient for you – whether that’s your local café or your front room.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 6:00 PM
Email:

enquiries@helpinghands.co.uk


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Do you live in Boston, Spalding, Holbeach, Peterborough, March or surrounding areas? Do you want a career change or maybe you’re already a carer but want a new opportunity? Do you want to make a difference to someone’s day?
We are looking for care assistants to support our ever growing customer base in these areas. Apply below for more information.

Main Responsibilities
We’re on the lookout for someone with excellent communication skills, who can also assist with mobility support, activities and personal care on a 121 basis supporting adults in their own homes.

Previous experience would be desirable, but patience and compassion is essential. From meal preparation to social support our customers require someone who is hands-on and happy to be involved with all aspects of care.

You can earn between £10.75 to £11.25 per hour as a care assistant.

Working hours of care required:
We cover a range of shifts from starting from 7am and covering up to 10pm 7 days per week on a rota basis.

What we offer

Flexible hours or guaranteed hours available
Fantastic rates of pay (the best in the industry) with increases for bank holidays
Perks of being directly employed: mileage allowance, paid holidays and pension
Dedicated support from your local manager and our 24/7 carer helpline
Opportunities close to home, plus many opportunities for career progression

Helping Hands is the only care company recognised in the UK’s Best Places to Work 2018 by independent employee reviews giant Glassdoor.

The Ideal Candidate
As a Care Assistant, you’ll have the satisfaction of really helping people in your local community. Enabling people to live as independently as possible in their homes is what we live and breathe!

You may be offering companionship, personal care such as bathing or going to the toilet or help with medication. You’re likely to be cooking healthy meals, shopping, doing a little housework or helping someone to get out and about.

You must have:
The right to work in the UK
A valid driving licence and your own car
A good level of English – both written and spoken

A caring nature and desire to make a difference in someone’s life

About The Company
Based in Warwickshire in central England – and with branches across the country – Helping Hands is recruiting and training new carers every single week of the year to provide our customers with the very best standard of care.

Apply online to join a team with family values at heart. Both full time and part time positions are available, including evening and weekend work.

Join the ONLY care company in the UK that’s been recognised in the UK’s Best Places to Work 2018 and listed in the Top 20 UK Companies for workplace culture & leadership. Apply today and find out why
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The Role:
This is a fantastic opportunity for an experienced Nurse to join our Clinical team. You will have the opportunity to develop your professional and clinical skills and make a real difference to our clinical customers, allowing them to stay in their own homes. As the Regional Clinical Lead you will lead and develop the person-centred care we deliver to those customers with clinical or complex needs We focus on younger adults, spinal injury and acquired brain injury.

Reporting to the Regional Director as a specialist Nurse you will support and continuously improve the clinical governance and quality of care delivered to our customers, write and review care plans, support managers with clinical supervisions and assessments and train and mentor our Carers in the field. For this role you will be visible across the region, observing, monitoring and training our carers, providing feedback on good clinical practice and creating a training and learning culture to embed clinical and complex practice.

Main Responsibilities:
Oversee all clinical interventions/delegated nursing tasks or procedures and provide guidance and support to managers around complex care
Oversee the smooth and efficient day to day case management of complex clinical need customers
Guide and approve costings for Complex Care packages and assess new business packages as required
Identify any areas of opportunity to grow and develop Complex Care to improve the profitability of the region
Provide training for carers in clinical interventions and tasks where directed by the NHS team and be fully accountable for the delivery of clinical training across Live In and HVS
Ensure all policies and procedures are reviewed by QA and amalgamated with our policies and procedures to ensure we are fully compliant with regulation and latest NICE/NMC guidance
Who you are:
You will be clinically focussed with a current NMC PIN (Adult) and will be ambitious to use this experience in a commercial environment. This role offers the successful applicant the flexibility to really make the role your own. At Helping Hands, we employ experts and take direction from you. If this sounds like the type of company where you could develop your career, we also offer the following benefits:

Car Allowance
Paid travel expenses
23 days holiday plus Bank Holidays
Workplace pensions scheme
An employee assistance programme
Extensive staff discount programme
Performance related pay rewards
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Ref: CL001
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The Role
At Helping Hands, we genuinely believe that care is one of the most amazing things you can provide for someone. Care is making sure their tea is made just as they like it. Care is taking the time to sit and listen. Care is going the extra mile. Care is providing people with peace, comfort and happiness in their own home.

The customers our carers visit every day have a wide range of care needs, personalities and lifestyles. We’re looking for carers who are empathetic, understanding and compassionate, to provide the award-winning care we pride ourselves on to enrich customer lives every day.

You might be a care assistant already, may have cared for a family member or friend previously, or just want the opportunity to make a real difference. Our 30 years of experience as the leading care provider has shown us that previous experience simply isn’t necessary to become a fantastic carer. We’ll give you all the tools and training you require to excel at what you do.

Main Responsibilities
The role of a Care Assistant at Helping Hands is varied and largely depends on the customer you’ll be working with. Everything we do is designed to help our customers live happy, independent lives. In doing so, you’ll be:

Providing personal care duties
Administering medication
Manual handling, using equipment where required
Promoting customer health and well-being, enabling them to live their life to the full
Flexibly work a range of shift patterns including alternate weekends
A large part of their daily lives
Helping Hands has a straight forward ethos for its employees; You care for our customers. We care for you.

With this in mind, here are some of the benefits you can expect to receive right from the word go with us:

Access to our Employee Assistance Program, providing support and guidance whenever you need it most
Thousands of discounts through our Employee Benefits portal; including supermarkets, retailers and many more
Flexible working
Guaranteed hours available after your probation period is completed
Being directly employed with us
Mileage allowance
Paid holidays
Pension scheme
Dedicated support from your branch management team
Excellent career progression and development opportunities
Who You Are
To take advantage of all the benefits of working for the biggest domiciliary care provider in the UK, all we ask is that you have:

The same passion for care as we do
The right to work in the UK
A valid driving license and access to your own car
Excellent communication skills, both written and spoken.
PS - did you know that we’re the only care company recognised in the UK’s Best Places to Work awards, two years in a row?

There’s just one question left to ask; are you ready to come and join us?

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

This position is for the Peterborough area and surrounds to include Spalding and surrounding villages.

Salary: £10.75 - £11.25 per hour
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Would like to wish our helping hands Tik Tok queen a massive happy 100th birthday!! ... See MoreSee Less

Would like to wish our helping hands Tik Tok queen a massive happy 100th birthday!!

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Happy birthday

Helping Hands are looking for enthusiastic and reliable staff to join their Peterborough team.
At Helping Hands, we genuinely believe that care is one of the most amazing things you can provide for someone. Care is making sure their tea is made just as they like it. Care is taking the time to sit and listen. Care is going the extra mile. Care is providing people with peace, comfort and happiness in their own home. The customers our carers visit every day have a wide range of care needs, personalities and lifestyles.
We're looking for carers who are empathetic, understanding and compassionate, to provide the award-winning care we pride ourselves on to enrich customer lives every day. You might be a care assistant already, may have cared for a family member or friend previously, or just want the opportunity to make a real difference.
Our 30 years of experience as the leading care provider has shown us that previous experience simply isn't necessary to become a fantastic carer. We'll give you all the tools and training you require to excel at what you do.
Please note, a valid driving licence and your own car is essential.
... See MoreSee Less

Helping Hands are looking for enthusiastic and reliable staff to join their Peterborough team.
At Helping Hands, we genuinely believe that care is one of the most amazing things you can provide for someone. Care is making sure their tea is made just as they like it. Care is taking the time to sit and listen. Care is going the extra mile. Care is providing people with peace, comfort and happiness in their own home. The customers our carers visit every day have a wide range of care needs, personalities and lifestyles.
Were looking for carers who are empathetic, understanding and compassionate, to provide the award-winning care we pride ourselves on to enrich customer lives every day. You might be a care assistant already, may have cared for a family member or friend previously, or just want the opportunity to make a real difference.
Our 30 years of experience as the leading care provider has shown us that previous experience simply isnt necessary to become a fantastic carer. Well give you all the tools and training you require to excel at what you do.
Please note, a valid driving licence and your own car is essential.

Comment on Facebook

Emily your not working hard enough 😉

How do i apply please?

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