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Home care in Peterborough

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Excellent | 5,300+ reviews

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

01733 856409

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

01733 856409

Visiting care and home care in Peterborough

Nestled in the county of Cambridgeshire lies Peterborough; a heritage city that offers nature, history and architecture alike. Home to a 900-year-old Norman cathedral, historic watermill and an abundance of countryside walks, Peterborough is also a city of residence to one of the leading home care providers in the UK – Helping Hands.

Whether you need full-time support around the clock from our live-in care team, regular visits throughout each day or the occasional visit once or twice per week, our home care team in Peterborough is equipped to provide the care you need on your terms. Every package is tailored to the customer and our care plans are flexible so that the support you receive can change as your needs do.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Peterborough

Our carers provide a wide range of support across Peterborough, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Peterborough

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

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Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Peterborough

Lianne Challis

Branch Care Manager

Lianne is the Branch Care Manager at Peterborough.

Helen Jones

Area Care Manager

Helen is the Area Care Manager for East.

Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow

Divisional Director

Matt Bristow is Divisional Director at Helping Hands, bringing over 20 years of leadership experience across retail, healthcare, and care services. Having started his career...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Peterborough

Our Peterborough branch is fully regulated and accredited by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Live in care Peterborough - tailored support for your needs

We understand that inviting someone new to live in your home can be daunting. That’s why Tessa and her team are here to offer guidance and support to alleviate any worries you may have. With live-in care in Peterborough, your carer will be there to provide round-the-clock support to ensure that you have everything you need – both physically and emotionally.

Here at Helping Hands, we provide dedicated live-in care for anybody from the age of 18 all the way up to 100 and beyond.

To find out what is live in care, click here.

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Home care Peterborough

Mary Lee founded Helping Hands as a way to give families the support they needed to feel safe and independent at home. More than thirty years later, we are proud to have been providing that same person-centred service to thousands of families across England and Wales. As a company that was built on a foundation of family values, we understand how important it is for you or your loved one to feel safe and secure in your own home. That’s why Tessa and her team are here to provide you with a personalised care package that gives you the support you need in the place you know best – regardless of your condition.

Whether you are recovering from a life-changing illness or injury, you are living with a progressive condition or you simply need some extra help in going about your daily routine; with visiting care from our Peterborough team, you’ll have the support you need so that you can continue with your day-to-day life - making no compromises to your independence.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

The difference between Helping Hands and a care agency in Peterborough

Using a private care provider like Helping Hands, rather than a care agency, means you’ll have much more control over the level and type of care that you’ll receive. From your first phone call to our wonderful care team in Peterborough, you’ll be put at the centre of every decision and you’ll have a bespoke care plan that is fully tailored to your individual requirements and preferences. Being a private care provider also means that we employ our carers directly, whereas many care agencies will request that you take responsibility for your carer’s pay. We much prefer our way of operating, because it means no unnecessary work or hidden fees for our customers.

Helping Hands was founded by Mary Lee in 1989 to enable those who needed some extra support to remain in the comfort of their own homes. More than thirty years later, we are proud to be providing the same level of person-centred care to thousands of families across England and Wales – and our values have never changed.

As a company that is big enough to support your every need yet still small enough to care, our expert carers are here to provide dedicated care that enables you to live independently at home. What’s more, each of our carers complete a comprehensive training course as part of their recruitment process that covers modules such as safeguarding, dementia care and moving and handling, so you can be sure that you’re in expert hands.

We employ each of our carers directly, so you don’t need to worry about any additional paperwork or background checks – we’ll cover it all for you. And as well as being fully regulated by the Care Quality Commission (CQC), we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Respite care for short-term support

We understand that the need for respite care can arise at any given moment for any given reason. That’s why Tessa and her team can swiftly put a bespoke package of care in place that is ready for when you need it, for as long as you need it – and often within 24 hours of your initial enquiry.

Whether you need short-term care while your usual caregiver is away on holiday or following an unexpected illness or injury and you need some support on your road to recovery, respite care from our Peterborough team ensures that you have the support you need, when you need it.

Supporting communities across Peterborough

Our carers provide home care in Peterborough and nearby areas including these locations.

Yaxley
Whittlesey
Stamford
Huntingdon
Spalding

Local updates

Four older adults sit around a patio table outdoors, smiling and chatting over tea and snacks, surrounded by greenery and sunlight.

10 Things to Do with an Elderly Parent in Peterborough

Spending time with an elderly parent doesn’t have to involve grand plans or long journeys....

A carer in a purple uniform smiles and engages with an elderly woman playing cards, surrounded by other pensioners in a bright, cheerful room.

What Are The Different Types Of Home Care In Peterborough

Our Home Care Services Available At Helping Hands, we’ve been providing compassionate, person-centred home care...

A smiling carer in a purple uniform and blue gloves prepares food in a kitchen, while an older person, blurred in the foreground, holds a mug and watches her.

What Home Care Is Available For The Elderly In Peterborough?

Our Home Care Services Available For The Elderly At Home Helping Hands have been providing...

View all articles

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FAQs

Home care in Peterborough is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Peterborough depends on the type and amount of support you need. Helping Hands’ visiting care prices start from £32.40 per hour, with visits available from 30 minutes, and live-in care starts from £1,675 per week for one person, based on the supplied pricing. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK figures supplied for comparison suggest privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Peterborough.

Home care in Peterborough can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in Peterborough, our team can help you understand the support available and answer any questions you may have. Call our care team today.

01733 828980

Branch information

Address

Helping Hands Peterborough, 90 Bridge Street, Peterborough, PE1 1DY

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Peterborough