When Helping Hands was formed in 1989 it was established with the main goal of delivering care that supported people, so they could remain in their own homes and live as independently as possible. All these years later, every employee still works towards that overarching goal so that our customers can stay in the place they love, surrounded by the people, pets and memories that mean the most to them. The company has grown rapidly since those early days and we now have branches across England and Wales, including our friendly and knowledgeable carers providing home care in Peterborough, so no matter where you are in the area, we will be able to give you a helping hand to enable you to receive home care.
Regardless of your care needs and the complexity of your condition, we will be able to support you. It may be that you struggle to get going in the morning and would appreciate a hand with getting out of bed, or perhaps you would like some light housework undertaken. Alternatively, you may have a complex condition that sees you requiring nurse-led supervision; no matter the severity, we support customers living with dementia, physical disabilities, mental health conditions, paralysis, post-operative care or simple companionship. With visits starting at only 30 minutes all the way up to full-time live in care, we have the knowledge and experience to support you or your family members to live your best life possible, without needing to leave the home you love most.
You may have noticed your daily household tasks becoming harder than they recently had been, or perhaps you haven’t been feeling like making yourself nutritious meals anymore. Regardless of the reason that you or a loved one think you’d benefit from care, there are many ways that your life can be enhanced by the presence of a care professional in your home.
Visiting care is when one or more carers come to your home at a pre-arranged time, to provide the necessary care to allow you to live your fullest life at home. You may only require one visit a week or you may need several every day, but regardless of the frequency, your friendly and helpful carers will be a welcome addition to your home whenever you see them. It’s not just during the day that our carers work either; if you have waking nights, need regular medication, or find it difficult to sleep, one of our overnight carers can be with you throughout the hours of darkness to continue your routine as you prefer.
Mentioning respite care can cause anxiety in some people, as they presume they’ll need to leave their home and go elsewhere to enable their permanent carer to have a break. This needn’t be the case though. Respite care from Helping Hands in Peterborough means that a carer will come to your home or that of your loved one and ensure that their care is carried out just as if the regular carer had never left. This is because every customer has their own personalised support plan with details of exactly how they like their care carried out, meaning that established routines are always respected, and care continues seamlessly.
When care is needed in an emergency it can cause obvious anxiety to those involved as there may not be an idea of who to engage locally, especially if the family member lives in another area. Thankfully Helping Hands have such an extensive branch network across England and Wales that no-one is ever far from our expert emergency carers, and the Peterborough region is no exception. So if you have a loved one unexpectedly discharged from hospital or needing support for any reason, call the Peterborough team and they’ll be able to get an expert carer into your home that same day.
Branch manager Tessa and her team are dedicated to supporting their customers in the local area and carefully recruit and select their carers personally. Helping Hands is not an agency; we employ all of our staff directly to ensure that everyone can benefit from the high regard we hold them in and therefore its no surprise that some of our carers have chosen to spend their whole career with us. All of our carers are expertly trained and continue to develop their skills throughout their employment, meaning that you can be confident in the experience of those who enter your home. We are also glad to be fully regulated by the Care Quality Commission (CQC), who gave our Peterborough branch a ‘Good’ rating in their most recent inspection.
Call us today to discover how we could be supporting you or your loved ones; our friendly customer care specialists are waiting to speak to you seven days a week, so please don’t hesitate to get in touch.