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Home care in Peterlee

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 5:30 PM

New customer
0191 379 1689

Lines are currently closed

Existing customer
0784 337 0777

Lines open until 5:30 PM

New customer
0191 379 1689

Lines are currently closed

Existing customer
0784 337 0777

Visiting care and home care in Peterlee

Set next to the beautiful Durham Heritage Coast lies the small town of Peterlee, where our team of expert carers are on hand to provide person-centred home care. Covering Blackhall Colliery, Easington Lane, Haswell, Murton, Peterlee, Shotton Colliery, Station Town, Wheatley Hill, Wingate and the surrounding areas, our team of visiting carers aim to enable you to live independently in your own home.

Experienced in assisting with a variety of conditions and health care needs, the team are able to discuss your requirements and make sure that you have everything you need to make you feel comfortable and secure.

Quality care at home

From short term support to longer term visits and live-in care, our Peterlee team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Peterlee care team
Sarah Bankhead
Sarah Bankhead

Branch Care Manager

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Peterlee branch is fully regulated and accredited by the CQC

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Branch information
Address

Helping Hands Sunderland, Ground Floor, Arngrove House, 1-2 Frederick Street, SR1 1NA

Show in maps Peterlee Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed