Looking for care?

Open Mon - Fri: 8am - 7pm
and Sat & Sun: 9am - 6pm

Looking for a job?

Award-winning training

Call us
03300376958 Existing customers
03331224269

Our Experts are here to help, give us a
call. Our team is available from:
Mon - Fri: 8am - 7pm Sat & Sun: 9am - 5:30pm

South Shields

Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Live-in care and visiting home care in South Shields

From our branch in the heart of South Shields, our dedicated team of friendly and professional carers support families living in South Shields, Jarrow, Boldon Colliery, Cleadon, Whitburn, East Boldon and the surrounding areas.

We provide tailored care plans to suit yours or your loved one’s needs. From preparing breakfast, helping you or your loved one get showered and dressed in the morning, popping to the shop as well as additional help with more complex care needs, our expert carers are here to support you.

We pride ourselves on providing the highest quality home care service in South Shields, fully regulated by the Care Quality Commission. We also provide respite support, housekeeping services and round-the-clock care across other areas of Newcastle too.



Visiting home care built to suit you

Our care visits start from just 30 minutes per week, all the way through to several hours a day. Visiting care in the comfort of your home is a great way to preserve your independence, designed to fit in around your lifestyle, routines and requirements, even if you only need a quick visit each week.

Whether you’re looking for care for yourself or someone close to you, visiting home care enables you to have the right level of care in the place you feel most comfortable. Our South Shields carers can support you with making sure you have the correct medication at the right time, helping with mobility aids such as walking frames and supporting you with household duties including ironing and laundry. Our carers are also great company and love to chat.

speech mark

The carers have been reliable, caring, friendly and efficient, not only to mam but to the rest of our family. Their efficiency has been commended by our doctor and the district nurses.

Lynne from Newcastle

speech mark

Round-the-clock live in care support in your own home

As conditions deteriorate, you might find that you or your loved one needs more regular support. Continuous, 24-hour care ensures you can stay living in your home, whilst still receiving the same aspects of visiting care.

Live-in care is an ideal solution for those who have an advanced condition or have very particular needs. All our live-in carers are fully-trained and confident to support with administering medication or helping with mobility, as well as carrying out complex care needs, such as stomas and catheters.

We handpick our carers to suit your needs and your personality; that way they’ll be more than just a carer. They’ll also be a friend or companion.


Domiciliary care in South Shields

Domiciliary care, also known as home care is a great option for those wanting to remain in their own home. Our South Shields team will provide a bespoke care plan, built with your needs in mind. Whether you need help changing the bed sheets or someone to accompany you to the local shop, our South Shields carers are more than happy to help.

From personal care to mobility support, our professional and compassionate carers are more than capable to help you and your family. With award-winning training, their expertise and knowledge will support you the throughout your journey.


Dementia care in South Shields

The symptoms and intensity of dementia vary with each person. Because dementia affects people in different ways, finding the right level of support can be difficult.

Familiarity is key, that’s why we’ll closely follow a tailored care plan, built by and around you. Whether your loved one needs medication at a specific time or has a favourite TV programme that they enjoy watching, our carers will be on hand to facilitate this routine.


Elderly care for you or your loved ones

Elderly care is a great option for those looking for extra support around the house or local community. Giving peace of mind for both you and your family, our dedicated carers will be on hand to help you with your needs, whether it’s household duties such as laundry, or a regular friendly face to accompany you.

We understand accepting someone new to your family home is difficult, that’s why we’ll carefully handpick your carer, ensuring your needs, personality and interest are well matched.


Respite care at the times you need extra support

Constantly caring for a family member or friend can have an impact on your own emotional and physical wellbeing. If you’re starting to feel overwhelmed, short-term relief may be the best option.

Respite care allows you to have a break, but also ensures the person you’re supporting has the same level of care you provide for them, whilst still living in their own home.

You can use respite care for other reasons, such as other commitments or a family occasion or emergency which requires your attention. Or, you may wish to have some support following a hospital stay or illness. Our South Shield carers will make sure your routines are followed closely so your loved one always receives a consistent level of care.


Our team of trained South Shields carers

We’re fully committed to providing the highest quality of care possible. To make sure our carers have the right skills and capabilities, we ensure each carer goes through a detailed, mandatory training programme before they start working out in the South Shields community, covering:

  • Personal care
  • Safe moving and manual handling
  • Medication administration
  • Mobility support
  • First aid

Not only is our training endorsed as a Centre of Excellence by Skills for Care, we’re also fully regulated by the Care Quality Commission (CQC), meaning our carers have gone through a detailed background check and follow the most up-to-date practices in their work.

speech mark

I love spending time talking with my customers and love everything about my job. It’s great knowing I am enabling customers to continue living in the comfort of their own home.

Angela, a visiting carer

speech mark

Areas across South Shields that we cover:

Boldon CollieryForest HallHebburn
JarrowKillingworthLong Benton
South ShieldsWallsendWest Boldon
WhitburnWhitley Bay
Request a callback Email us

Find out more about care in South Shields

We understand there is a lot to consider when choosing care. That’s why our team will be on hand to explain everything you need to know, and more.

You can visit our South Shields team on Chillingham Road Monday to Friday, 8.30am to 5.30pm (excluding bank holidays), or you can book an appointment at a time and place which suits you and  your loved one.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Email:

enquiries@helpinghands.co.uk


Latest Social Posts

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

#TeamNewcastle ... See MoreSee Less

#TeamNewcastle

Comment on Facebook

Dream team💪

Do u have vacancies ?

2 months ago

Helping Hands Home Care

WELL DONE TEAM NEWCASTLE !!!
We as a team here at Newcastle have the honour of being in the top 20 home care providers in the north east by homecare.co.uk. This is our second year in a row of acheiving this honour. Well Done Team. #EXCELLENCE EVERYTIME 😁😁😁😁😁😁
... See MoreSee Less

WELL DONE TEAM NEWCASTLE !!!
We as a team here at Newcastle have the honour of being in the top 20 home care providers in the north east by homecare.co.uk. This is our second year in a row of acheiving this honour. Well Done Team. #EXCELLENCE EVERYTIME 😁😁😁😁😁😁

Comment on Facebook

Welldone, awesome achievement 😘😘

Well done. Well deserved xx

Absolutely amazing!!! Well done everyone 🥂🎉

There is nothing more satisfying than knowing the service we provide to our customers reassure their families and give them peace of mind that their loved ones are cared for and in safe hands. Here at Helping Hands Newcastle we received these lovely gifts to say thank you for our services and consistent communication. If you want to join our team and provide quality care to our customers contact us on 0191 2835947 or if your in need of a helping hand at home or have a loved one who requires support please contact our friendly team on 0330 0608276 ... See MoreSee Less

There is nothing more satisfying than knowing the service we provide to our customers reassure their families and give them peace of mind that their loved ones are cared for and in safe hands.  Here at Helping Hands Newcastle we received these lovely gifts to say thank you for our services and consistent communication. If you want to join our team and provide quality care to our customers contact us on 0191 2835947 or if your in need of a helping hand at home or have a loved one who requires support please contact our friendly team on 0330 0608276

Well done to our fabulous carer Jane who was awarded carer or the month in our team meeting yesterday. Jane is a reliable member of our team and always goes above and beyond for our customers and carers. Keep up the good work Jane. If you want to join our team and be recognised for your hard work then contact us today on 0191 283 5947... ... See MoreSee Less

Well done to our fabulous carer Jane who was awarded carer or the month in our team meeting yesterday. Jane is a reliable member of our team and always goes above and beyond for our customers and carers. Keep up the good work Jane. If you want to join our team and be recognised for your hard work then contact us today on 0191 283 5947...

Comment on Facebook

Congratulations Jane x

"It doesnt feel like a job to me"
-Gloria (Helping Hands Newcastle Carer)

Its so easy to forget that you are at work when caring comes so naturally.

We are looking at extending Team Newcastle.
We are currently recruiting carers for Evenings and Weekends.
If care comes so naturally to you and you want to be a part of a team that makes a difference call us on 0191 500 8915 or apply online at www.helpinghands.co.uk/jobs
... See MoreSee Less

It doesnt feel like a job to me
-Gloria (Helping Hands Newcastle Carer)Its so easy to forget that you are at work when caring comes so naturally.We are looking at extending Team Newcastle.
We are currently recruiting carers for Evenings and Weekends.
If care comes so naturally to you and you want to be a part of a team that makes a difference call us on 0191 500 8915 or apply online at www.helpinghands.co.uk/jobs
View More Posts

Looking for Care?

01912835659 ">01912835659

Looking for a Job?

01912835141 ">01912835141