Housekeeping services in Newcastle

At Helping Hands Newcastle I am responsible for overseeing all day to day activities including; managaing the office team and care staff, ensuring our lovely customers receive the highest standard of care and looking after the business side of things!
It is difficult to explain 'what inspired me to join care' as it is has been a part of who am since I could stand on my own two feet! I was a young carer growing up, supporting my father with complex physical care needs. I volunteered as a young person for multiple caring organisations like Age UK & Teesside Hospice whilst I completed my education, before starting my professional career in domiciliary care.
I believe in what we do at Helping Hands, as I see first hand every day the difference you can make in someone's life by supporting them to stay safely in their own home. After all, there is no place like it!
In my spare time you will often catch me in a local coffee shop for breakfast, spending time in the parks or at the beach or relaxing at home with my cat - Mr Steven.

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands in 2017, I'm proud to contribute to their premium, innovative homecare service. My background is in physiology, and I've worked in both acute and community settings. Outside of work, I enjoy reading and spending time with my fiancé and two children.

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.

I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.