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Live in Care in Newcastle

4.8 on
3,150+ reviews
Why choose live in care in Newcastle from Helping Hands?

Home care in Newcastle provided by our expert team enables you to stay safe and comfortable at home, living life on your terms. Registered with the Care Quality Commission (CQC), the team ensure they always go the extra mile for their customers, providing care that suits you, your needs and preferences.

Whether you have dementia and need round-the-clock support with live-in care or if you’ve become unsteady on your feet in your older years and need help with the housework, we’ll create person-centred support plans around you so that you get the best out of your care.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
Address
Helping Hands Newcastle,
274 Chillingham Road
Newcastle-upon-Tyne,
NE6 5LQ
Reviews and credentials

How we ensure the best quality of care

We are actively collecting and monitoring our reviews and feedback for Live in Care Newcastle to ensure our customers receive the best possible live-in and visiting care service.
Outstanding87%
Excellent13%
Good0%
Satisfactory0%
Poor0%

taken from Google My Business

4.9 out of 5 stars
4.9 rating

taken from NHS Choices

“Care twice a day for my parents” 26 September 2019

Looking to become a carer in Newcastle?

Apply here

Why choose live in care?

Care at home includes anything that you may need support with to enable you to stay fit and well. Care may start with small tasks around the home, such as support with the laundry and cleaning and changing the bed sheets to help with running errands, collecting prescriptions and going shopping. This could be all that you really need support with, but for others they may also need assistance with personal care, bathing, getting dressed, taking medication and preparing meals, with some even needing 24-hour care for more complex health care needs.

As well as assistance with physical health, mental wellbeing is just as important, which is why companionship can form a very important part of your care routine. Your carer will accompany you for a gentle stroll, have a chat with you over a cup of tea or even go to St James’ Park with you for the afternoon if you’re a football fan. Whatever you need to retain your independence, we’ll be there to help.

Why you may need care

Care needs can arise for a number of different reasons – you may be researching options for yourself if you have just retired and are planning for your future at home, or a loved one’s health may have suddenly declined and you need care fairly quickly for them. Our friendly Newcastle team will meet with you at home to talk through your different care needs and aim to have the support and attention you require as soon as possible.

Short term home care support

You may find that you only require support little and often with the housework, cooking and shopping. Visiting care allows you to have care from 30 minutes per week to fit in with your existing routines and is an ideal way for those that are used to being independent to get used to having a care in your home. The Newcastle team are also able to be there overnight if you need help getting in and out of bed safely during the early hours, so that you can get a restful night’s sleep without worrying.

Intermittent long-term care

If you care for a loved one and need to take a break, respite care can fit seamlessly into your routine whilst you take a step back. Arranging to meet with you beforehand, we’ll get to know your preferences and ensure that we deliver a high level of care to your loved one whilst you take time to recharge your batteries.

Immediate start home help carers

If you find yourself caught short and need urgent support, emergency care could be just what you’re looking for. Aiming to have a carer with you on the same day as your enquiry, our dedicated team in Newcastle will ensure you have everything you need at your time of crisis, so that you can all rest assured that you’re in the very best hands until you start to feel more like yourself again.

Newcastle's expert carers

Michelle and her team of carers are dedicated to providing exceptional care across Newcastle and the surrounding areas. To do this, we only select the very best individuals to join our team who are passionate, empathetic and are truly kind.

As well as an enhanced Disclosure Barring Service (DBS) screening, all of our new recruits undergo a practical and theoretical training programme where they learn the skills for personal care, moving and lifting, first aid, safeguarding, medication and many more. There are even opportunities for them to develop in a particular area of care such as dementia or palliative care, as well as ongoing refresher training for all care staff.